Webinar

George Conklin, VP and CIO, CHRISTUS Health, Mike Wilson, Senior IT Director, Clinical Information Systems and Kristen Allmacher, ITIL Subject Matter Expert, Compuware. In part three of this series we evaluate process such as ITIL and Six Sigma. This is not another session explaining what ITIL is; it is a live discussion aimed at helping […]

Scott Dresen, VP of Enterprise Technology Services, Spectrum Health, and Rob Faix, Principal, Impact Advisors, share experiences and lessons learned regarding how Spectrum’s workstation standardization deployment strategy was developed and organized into phases spanning three years. In 2006, Spectrum Health developed the workstation standardization plan. More recently Spectrum has been preparing to implement enabling technologies […]

David C. Kibbe, MD, MBA, Senior Advisor, American Academy of Family Physicians, and Chair, ASTM International E31Technical Committee on Healthcare Informatics. While most of the public commentary on HITECH so far has been directed to the NPRM on meaningful use, the real news here relates to the deconstruction of EHRs that is described in the […]

Bob Dolin, MD, Chair, Health Level Seven and Principal, Semantically Yours, LLC. Over a billion clinical notes are created by physicians in the U.S. each year. With standards, the output can easily integrate with EMRs/HIEs and provide a glide path to interoperability. The Health Story Project is an industry collaboration working to accelerate the development […]

Carol Chouinard, Director, and Jeff Hersh, Specialist Leader, Deloitte Consulting, LLP. IT Service Management (ITSM) based on the IT Infrastructure Library (ITIL) process framework continues to be increasingly adopted at healthcare provider organizations as they rationalize and standardize their IT operations. ITSM is the foundation that IT builds on to provide consistent levels of services […]

Scott Dresen, Vice President of Enterprise Services, and Heather Strickland, Strategist, Spectrum Health. In the last 2-plus years, Spectrum Health's Technology and Information Services (TIS) has been on a path of proactively responding to a growing diverse user base, an impending CPOE rollout, an Ambulatory EMR implementation, and preparing for the possible acquisition and integration […]

Mike Smith, General Manager, Financial/Services Research and Lorin Bird, Strategic Operations Manager, Financial and Services Research, KLAS Enterprises, Orem, UT. Mike and Lorin share findings from recent KLAS research on business intelligence (BI) to answer questions such as who can provide an enterprise-wide BI solution? What benefits can be expected? Which solutions provide accurate, timely […]

Mike Wilson, Senior Director of Clinical Systems, Compuware, continues the conversation regarding the importance of optimal service delivery in achieving meaningful use. During this discussion, Mike looks specifically at how understanding your application performance, especially when there are outages, helps meet the regulations set forth by the ARRA. True meaningful use cannot be achieved until […]