e-ICU Implementation at Memorial Hermann: A Change Management Case Study
Hugh Gilmore, MD, VP & Chief Quality Officer, and Liza Weavind, MD, Medical Director, and Janine Mazabob, Clinical Operations Director, both of Memorial Hermann eICU Advantage initiative, Memorial Hermann Health System, Houston, TX, review the MHHS e-ICU implementation with an emphasis on change management issues and results related to this significant process redesign initiative. They […]