Dick Hutsell, VP and CIO. The health system reestablished itself in 2002 with little capital to make up for many years of under-investing in clinical information technology. A clinical browser was the first investment; providing clinician access to the legacy ancillary applications while allowing the health system to incrementally build a comprehensive clinical system strategy. […]

Doug Thompson, Director, Navigant Consulting, describes and gives practical examples of how to identify and use detailed technical and process change requirements focused on realization of specific operational benefits, as distinguished from a focus on process changes or technical implementation goals

Bruce Johnson, Managing Director of Data Architecture Strategy and Governance, Recombinant Data Corporation, describes post-EMR implementation analytical needs and factors to consider when analyzing the business drivers and technology options for the solutions most appropriate for your needs. Navigating a large solution landscape and innumerable technology vendors can be time intensive, costly, and may result […]

Anthony J. Senagore, MD, MS, MBA, VP Research and Education, Spectrum Health, and Professor of Surgery, Michigan State University/CHM, and Scott Bauman, Director, Enterprise Business Intelligence, Spectrum Health, describe Spectrum Health's approach to creating business analytics from core vendor applications systems data. Since most healthcare applications are not built to provide analysis of operations for […]

Rebecca L. Williams RN, JD, and Brent R. Eller, Partner, Davis Wright Tremaine, Seattle. The Federal Trade Commission (FTC) has announced the Nov. 1, 2008, compliance deadline for implementing identity theft prevention programs pursuant to the identity theft red flag rules ("Red Flag Rules"). This presentation covers the Red Flag Rules and the applicability of […]

Donna Willeumier, Administrator Safety and Regulatory Compliance, and Kate Kovich, Director Patient Safety and Regulatory Compliance, Advocate HealthCare, Oakbrook, IL, describe how Advocate uses technology to facilitate patient safety lessons learned sharing. Root cause, apparent cause and common cause analyses are performed and reported in standardized reports. The lessons learned from the cause analyses are […]

Barry S. Herrin, FACHE, Smith Moore Leatherwood, LLP. As we continue to implement our grandchildren's technology within our grandparents' legal system, questions and problems continue to arise in the context of the electronic health record, and particularly in the definition of the "legal" electronic health record. This presentation discusses some of the practical problems and […]

Ben Brown, Research Director, KLAS Enterprises, Orem, UT. A growing number of healthcare provider organizations report dramatic workflow efficiency, faster report turnaround times and cost savings benefits by adopting speech recognition technology. The findings in this presentation have motivated a great many providers to consider speech recognition as the next step in automating workflow and […]

Aliza Koenigsberg, Administrative Director, Children's Service Line, Morgan Stanley Children's Hospital of NewYork-Presbyterian, Komansky Center for Children's Health, and Joseph McTernan, Director of Operations at Morgan Stanley Children's Hospital of NewYork Presbyterian/Columbia University Medical Center. Aliza and Joseph describe the NYP Children's Hospital’s interactive bedside program, which allows patients and families to communicate concerns or […]

Jason Hess, Research Director, KLAS Enterprises, Orem, UT. How deeply are physicians engaged in their ED system? Which solutions cover the ED from A to Z? What vendors/products are replacing legacy systems? Presentation and audio recording links available upon request. Contact the Scottsdale Institute at scottsdale@scottsdaleinstitute.org

Kathy Pereira-Ogan, RN, Director of Service Excellence and Patient Satisfaction, and Kristen Lindsey Project Leader for the Department of Information Services, Christiana Care Health System, Wilmington, DE.

Bryan Croft, Vice President of Operations, The Methodist Hospital, Houston, discusses the innovative ways Methodist is leveraging interactive technology to improve the patient experience. He explains how The Methodist Hospital engages patients in their own care by bridging gaps in communication and understanding between patients and caregivers. Ultimately, engaged patients improve patient satisfaction, clinical outcomes, […]

Nadia Fahim-Koster, MBA, CHPS, CISSP, Information Security Director, Piedmont Healthcare, Atlanta, and Cliff Baker, PricewaterhouseCoopers, describe the OIG Security Audit of Piedmont, lessons learned, and the related CMS Security Audits. Since the HIPAA Security Rule is enforced by CMS, not OIG, this rule provides CMS with broad discretion over enforcement decisions based on provider cooperation […]

Tim Zoph, Vice President and Chief Information Officer, Northwestern Memorial Healthcare, and David C. Classen, MD, M.S., CMO, CSC. The session outlines the experience of Northwestern Memorial Hospital with the Leapfrog CPOE Testing Standard and reviews the basic aspects of the standard. Dr. Classen and Mr. Zoph also outline NMH's experience as one of the […]