Jason Hess, Research Director, KLAS Enterprises, Orem, UT. How deeply are physicians engaged in their ED system? Which solutions cover the ED from A to Z? What vendors/products are replacing legacy systems? Presentation and audio recording links available upon request. Contact the Scottsdale Institute at scottsdale@scottsdaleinstitute.org

Kathy Pereira-Ogan, RN, Director of Service Excellence and Patient Satisfaction, and Kristen Lindsey Project Leader for the Department of Information Services, Christiana Care Health System, Wilmington, DE.

Bryan Croft, Vice President of Operations, The Methodist Hospital, Houston, discusses the innovative ways Methodist is leveraging interactive technology to improve the patient experience. He explains how The Methodist Hospital engages patients in their own care by bridging gaps in communication and understanding between patients and caregivers. Ultimately, engaged patients improve patient satisfaction, clinical outcomes, […]

Nadia Fahim-Koster, MBA, CHPS, CISSP, Information Security Director, Piedmont Healthcare, Atlanta, and Cliff Baker, PricewaterhouseCoopers, describe the OIG Security Audit of Piedmont, lessons learned, and the related CMS Security Audits. Since the HIPAA Security Rule is enforced by CMS, not OIG, this rule provides CMS with broad discretion over enforcement decisions based on provider cooperation […]

Tim Zoph, Vice President and Chief Information Officer, Northwestern Memorial Healthcare, and David C. Classen, MD, M.S., CMO, CSC. The session outlines the experience of Northwestern Memorial Hospital with the Leapfrog CPOE Testing Standard and reviews the basic aspects of the standard. Dr. Classen and Mr. Zoph also outline NMH's experience as one of the […]

Jason Hess, Research Director, KLAS Enterprises, Orem, UT. Are advances in smart pump technology and barcode medication administration generating the anticipated benefits? Providers expect to see improved nurse workflow and patient safety. Are those benefits being realized? What are the options available to providers and which solutions are measuring up?

Eric Leader, VP of Technology Architecture at Carefx, and former Chief Technology Architect for CHW, discusses strategies for managing care transitions and information gaps between diverse departments, systems, and facilities. Mr. Leader describes how proprietary systems serve their purpose in isolated circumstances, but fall short when data needs to be exchanged across systems and presented […]

John W. Loonsk, MD, Health and Human Services, Office of the National Coordinator. Some have said that the recent several years of a national health IT agenda have led to more progress toward a national health IT infrastructure than the previous several decades. In this talk Dr. Loonsk discusses what elements of the national HIT […]

Dogu Celebi, MD, Chief Medical Officer; Dan Dunn Ph.D., Chief Technology Officer, and Nick Hilger, Senior VP, Ingenix Health Solutions. Increasingly CMS and Commercial Insurers are using claims data to evaluate the care of a patient across different delivery venues. Hospitals, physicians, laboratories, imaging centers, pharmacies, and post-acute care centers have encounter (claims) data for […]

Judi Binderman, MD, MBA, MHSA, consulting physician principal, CSC, Moderator. Public reporting - which metrics drive performance improvement? Which are most useful to patients/consumers? During this session Dr. Binderman reviews last call key themes and leads a discussion on "report or not to report - building a case for disclosure", including a review of common […]

Maritza Santamaria-Hoffman, R.N., J.D. Associate Litigation Attorney, Banner Health/Risk Management, and Matthew T. Clarke, Attorney, Ryley, Carlock & Applewhite. Ms. Santamaria and Mr. Clarke conduct a two part discussion of important e-discovery issues, including: (1) The obligations of the in-house legal department to take a proactive stance in creating and implementing an organization wide e-discovery […]

Anne-Marie J. Audet, M.D., MSc, SM, Vice President, Quality Improvement and Efficiency, the Commonwealth Fund, New York City and Ramanathan Raju, M.D., Executive Vice President, New York City Health and Hospitals Corporation. Dr. Raju discusses how New York Health and Hospitals Corporation has used quality measures, benchmarking data to compare and trend performance over time […]

Avery Cloud, MBA, PhD, VP, CIO, New Hanover Health Network.

Jason Hess, GM - Clinical Research, KLAS Enterprises, Orem, UT. A very mature laboratory information systems (LIS) market presents CFOs and chief executives with a challenging dilemma: Maintain or deploy a feature-rich LIS to drive greater efficiency in the lab or go with an enterprise-wide solution that supports faster, easier integration with other clinical systems? […]