Using Technology to Improve the Patient Experience

Bryan Croft, Vice President of Operations, The Methodist Hospital, Houston, discusses the innovative ways Methodist is leveraging interactive technology to improve the patient experience. He explains how The Methodist Hospital engages patients in their own care by bridging gaps in communication and understanding between patients and caregivers. Ultimately, engaged patients improve patient satisfaction, clinical outcomes, […]

A Review of the Piedmont Healthcare OIG Audit

Nadia Fahim-Koster, MBA, CHPS, CISSP, Information Security Director, Piedmont Healthcare, Atlanta, and Cliff Baker, PricewaterhouseCoopers, describe the OIG Security Audit of Piedmont, lessons learned, and the related CMS Security Audits. Since the HIPAA Security Rule is enforced by CMS, not OIG, this rule provides CMS with broad discretion over enforcement decisions based on provider cooperation […]

CPOE Simulator at Northwestern Memorial Hospital

Tim Zoph, Vice President and Chief Information Officer, Northwestern Memorial Healthcare, and David C. Classen, MD, M.S., CMO, CSC. The session outlines the experience of Northwestern Memorial Hospital with the Leapfrog CPOE Testing Standard and reviews the basic aspects of the standard. Dr. Classen and Mr. Zoph also outline NMH's experience as one of the […]

Is Medication Administration Technology Creating a Win/Win at the Bedside?

Jason Hess, Research Director, KLAS Enterprises, Orem, UT. Are advances in smart pump technology and barcode medication administration generating the anticipated benefits? Providers expect to see improved nurse workflow and patient safety. Are those benefits being realized? What are the options available to providers and which solutions are measuring up?

Bridging Information Gaps across the Healthcare Continuum

Eric Leader, VP of Technology Architecture at Carefx, and former Chief Technology Architect for CHW, discusses strategies for managing care transitions and information gaps between diverse departments, systems, and facilities. Mr. Leader describes how proprietary systems serve their purpose in isolated circumstances, but fall short when data needs to be exchanged across systems and presented […]

The National Health IT Agenda: Progress Toward Interoperability

John W. Loonsk, MD, Health and Human Services, Office of the National Coordinator. Some have said that the recent several years of a national health IT agenda have led to more progress toward a national health IT infrastructure than the previous several decades. In this talk Dr. Loonsk discusses what elements of the national HIT […]

Episodes of Care Management using Payer Claims Data

Dogu Celebi, MD, Chief Medical Officer; Dan Dunn Ph.D., Chief Technology Officer, and Nick Hilger, Senior VP, Ingenix Health Solutions. Increasingly CMS and Commercial Insurers are using claims data to evaluate the care of a patient across different delivery venues. Hospitals, physicians, laboratories, imaging centers, pharmacies, and post-acute care centers have encounter (claims) data for […]

Quality Dashboard Collaborative Workgroup, Call no.2, Public Reporting: Choosing Meaningful Metrics

Judi Binderman, MD, MBA, MHSA, consulting physician principal, CSC, Moderator. Public reporting - which metrics drive performance improvement? Which are most useful to patients/consumers? During this session Dr. Binderman reviews last call key themes and leads a discussion on "report or not to report - building a case for disclosure", including a review of common […]

Banner Health E-Discovery Preparedness and Response Planning

Maritza Santamaria-Hoffman, R.N., J.D. Associate Litigation Attorney, Banner Health/Risk Management, and Matthew T. Clarke, Attorney, Ryley, Carlock & Applewhite. Ms. Santamaria and Mr. Clarke conduct a two part discussion of important e-discovery issues, including: (1) The obligations of the in-house legal department to take a proactive stance in creating and implementing an organization wide e-discovery […]

The Commonwealth Fund: Why Not the Best?

Anne-Marie J. Audet, M.D., MSc, SM, Vice President, Quality Improvement and Efficiency, the Commonwealth Fund, New York City and Ramanathan Raju, M.D., Executive Vice President, New York City Health and Hospitals Corporation. Dr. Raju discusses how New York Health and Hospitals Corporation has used quality measures, benchmarking data to compare and trend performance over time […]

Improving Medication Management, Safety and Other Outcomes with Clinical Decision Support: A Step-by-Step Guide

Jerry Osheroff, MD, Chief Clinical Informatics Officer, Thomson Reuters, and Joel Shoolin, DO, Vice President, Advocate HealthCare, and Sirajuddin Anwar, MBBS, MS, Clinical Decision Support Lead, Memorial Hermann, introduce and describe the newest publication in the HIMSS CDS series, designed to be a valuable guide for implementers. Additionally, Drs. Shoolin and Anwar provide specific examples […]

CFO Dilemma: Lab System Strategy, Enterprise or Best of Breed

Jason Hess, GM - Clinical Research, KLAS Enterprises, Orem, UT. A very mature laboratory information systems (LIS) market presents CFOs and chief executives with a challenging dilemma: Maintain or deploy a feature-rich LIS to drive greater efficiency in the lab or go with an enterprise-wide solution that supports faster, easier integration with other clinical systems? […]

HL7 Ambassador Series: The Clinical Document Architecture (CDA)

Keith W. Boone, Co-Chair, HL7 Structured Documents Work Group; Interoperability Architect, GE Healthcare; Co-Chair, IHE Patient Care Coordination Technical Committee, Member, ANSI/HITSP Consumer Empowerment, Care Delivery and Population Health Technical Committees. The Clinical Document Architecture (CDA) is a specification for the exchange of electronic clinical documents. It can contain coded data and narrative and is […]

HL7 Ambassador Series: The Continuity of Care Document (CCD)

Keith W. Boone, Co-Chair, HL7 Structured Documents Work Group; Interoperability Architect, GE Healthcare; Co-Chair, IHE Patient Care Coordination Technical Committee, Member, ANSI/HITSP Consumer Empowerment, Care Delivery and Population Health Technical Committees. The HL7 Continuity of Care Document is an implementation guide for sharing Continuity of Care Record (CCR) patient summary data using the HL7 CDA […]