Les Swanson, Director of Physician Support Services, Texas Health Resources, Arlington, TX, describes the development and implementation of the clinical portal and benefits realized to date, including: remote and real time access to patient information for physicians, reduced cost of paper handling, distribution and storage, less faxing to physician offices and reduction of those FTE's, […]

Babette Apland, Senior Vice President, Health and Care Management and Provider Relations, HealthPartners Minnesota presents the implementation of the program that denies reimbursement to providers when Never Events are detected. Included are: program design, managing the impact on reporting, and targeted quality improvement initiatives to eliminate never events.

Timothy G. Ferris, MD, MPH, Senior Scientist at Mass General Hospital's Institute for Health Policy and Director of Disease Management Programs, Partners Healthcare, Boston. This session includes a description of how Partners Healthcare is using technology to reduce admissions for chronically ill Medicaid patients. Timothy includes a review of evaluation data including results in physician […]

Kent Gale, President, KLAS, Orem UT, explores interoperability from an overall industry perspective with a drill down on how vendors are perceived. He discusses how close provider organizations are to achieving their goals and how well each vendor measures up in the actual accomplishment of these goals. Gale reviews several variables that affect the quality […]

Tom Bixby, Partner, Neal, Gerber, & Eisenberg LLP, Chicago, IL, addresses issues related to implementing the National Provider Identifier, including the interaction of providers and health plans concerning NPI implementation, the assignment of NPIs to providers and their subparts, and transactions involving providers with no NPI. He discusses Medicare's and other health plans' approaches to […]

Eric Brown, Forrester Research, Cambridge, MA, presents his recently updated research on the state of the industry in RHIO’s. Last year’s research highlighted the seven working RHIOs in the US; Eric will contrast this with the progress made in the last 12 months, discuss lessons learned, and share his predictions about the future evolution of […]

Mike Smith, Research Director, Professional Services, KLAS Enterprises, presents findings from recent research on clinical and financial ERP implementation services and IT outsourcing. For this research KLAS interviewed healthcare providers that utilized professional services firms (PSFs) to assist them with implementing core clinical or financial ERP systems as well as those that had outsourced a […]

Joe Luria, MD, Patient Safety Officer, Cincinnati Children's Hospital Medical Center, describes specific examples of how the hospital's computerized order entry system has been helpful in detecting and correcting adverse drug events. First, the system was reorganized to order a default stool softener when opiate medications are prescribed, leading to a decrease in opiate-related constipation. […]

David W. Bauer, Residency Program Director, Memorial Hermann Healthcare System, Houston, shares eight years of experience at MHHS.

Michael Apfel, CIPP/CIPPG, Chief Privacy Officer, Truman Medical Centers, Kansas City, MO, discusses the short- and long-term impact the NPI will have on healthcare and what covered entities should consider beyond the May 23, 2007 compliance date. Included in the discussion: Interoperability, the relational changes that drive policy and procedure development, the future for Atypical […]

Judy Van Norman, System Director, Care Transformation, Banner Health, Ben Wilson, Intel Corporation, and Kevin Ford, Cerner Corporation, present the results from their collaborative study on the results and benefits of the Care Transformation initiative at Banner Health, Phoenix, AZ. Like many healthcare leaders, Phoenix-based Banner Health is convinced that comprehensive, IT-enabled care transformation is […]

Molly Joel Coye, MD, MPH, Founder and CEO, Health Technology Center, and Janet Marchibroda, CEO, e-Health Initiative, Moderators. Panelists are Gerald Hinkley, Attorney, Davis Wright Tremaine, LLP, J. Marc Overhage MD, PhD, CEO, Regenstrief Institute, Inc., and Robert Steffel, Executive Director, HealthBridge, Inc. A brief presentation of recent industry survey results is followed by a […]

Vicki Estrin, Program Manager, Regional Informatics, Vanderbilt Center for Better Health, describes the operations of this RHIO and lessons learned in planning, implementation and the adoption phase. Metrics and dashboards are also included.

Jeremy Bikman, VP - Strategic Research, KLAS Enterprises, Orem, UT, reviews research on cardiovascular reporting systems. The presentation covers such areas as (1) impacts of moving to electronic documentation, (2) best practices and lessons learned, (3) quantifiable benefits, (4) areas of missing functionality, (5) interoperability issues and (6) general market trends. Available upon request. Contact […]