WEBINAR | Scaling Patient Engagement: How AI Virtual Agents Are Expanding Capacity at Houston Methodist

Adam Meyers, Vice President of System Patient Access; Adam R. Silverman, MD, Chief Medical Officer; and Dana Marley, MHA, Client Success Manager, ActiumHealth. Houston Methodist is leveraging ActiumHealth's AI-powered virtual agents to enhance patient communication and extend the capacity of its care teams. What began as a solution to improve inbound call handling, automating routine […]

WEBINAR | Rush Connect Digital Access Strategy

Ben Wolfe, Senior Director, Digital Transformation; and Molly Erickson, RN, MSN, DNP, ANP-BC, GNP-BC, Senior Director, Advanced Practice Providers, Rush University System for Health. Rush University System for Health has embarked on an aggressive digital transformation strategy that is solving real-world problems for patients and providers alike. As part of the Rush Connect Virtual Specialty […]

FIRESIDE CHAT | The AI Prescription: Leading Healthcare’s Workforce Revolution

Featuring Bryan Ackermann, Korn Ferry’s Head of AI Strategy and Transformation AI isn’t just transforming healthcare—it’s redefining how care is delivered, operations are optimized, and workforce potential is unlocked. In this webinar, Bryan explores how healthcare leaders can navigate the workforce revolution sparked by AI. Gain insight into real-world implementation challenges, critical upskilling strategies, and […]

WEBINAR | Care Seeking, CAHPS Readiness and Community Trust and Engagement

Join this webinar for a look at recent patient experience trends identified through data from 10.5M patient encounters, summarized in Press Ganey’s Patient Experience in 2025 report. The session will highlight emerging trends in trust, safety, equity, and loyalty. Chrissy Daniels, Press Ganey's Chief Experience Officer, is joined by a Press Ganey client partner Julie […]

WEBINAR | Preserving Critical Functions and Services Amid Disruptions: How to Set up a Business Continuity Management Program

Hospitals are becoming increasingly complex and dependent on technology, while the threat landscape - cyberattacks, natural disasters, and IT outages - expands.  Experiencing disruption is not a matter of “if”– it’s a matter of “when.” Join Jim Carr and Evangelea Fegaras from Impact Advisors to learn how a regional health system with 10+ hospitals and […]

WEBINAR | The Future Landscape of Healthcare Human Resources

Join Korn Ferry Senior Client Partners, Andrew Giger, and Anne Callen, along with Associate Principal, Marisa Licari as they present this timely update on critical HR issues facing health system executives everywhere.     This webinar covers: HR Structure and Operating Models Workforce Shortages and Talent Acquisition Strategies AI and Technology in Healthcare HR Tailoring Learning & […]

Pop-Up DIALOGUE | Population Health, Care, and Access | “Navigating the Future Through the Power of Partnerships”

Sherry Norquist, MSN-RN, Executive Director, Community Engagement & Impact, Sentara Health Surviving the Big Beautiful Bill Is Possible, But It Won't be Easy Recent events have caused growing concern across the nation including changes to programs under newly passed federal legislation — the One Big Beautiful Bill Act. The concern is valid. People and non-profits will […]

WEBINAR | Navigating Federal Policy Uncertainty: Tech-Enabled Strategies for Health-System Resilience & Growth

Dan Czech, Vice President of Insights; and Emily Paxman, SVP & Managing Director, Consulting, KLAS Research. Federal policy turbulence—from reimbursement shifts and tariff pressures to evolving AI and cybersecurity rules—is rewriting the playbook for provider strategy. Drawing on fresh KLAS Research findings from 169 healthcare delivery organizations (HDOs), this Scottsdale Institute webinar will unpack how leading […]

ROUNDTABLE | “Sustainable Innovation: Mapping Your Enterprise Intelligently”

Sustainable innovation programs require a problem-oriented and value-driven mindset. Health systems must delicately balance operational transformation with disciplined execution, understanding not only when to invest, but how these strategic investments will integrate and scale in the future. The integration of AI presents an unparalleled opportunity for positive disruption across all facets of health system operations; […]

WEBINAR | Beyond the Digital Front Door How MUSC Transformed Patient Acquisition Through Bold Design and Risk-Taking

Matt Blosl, Chief Executive Officer, DexCare Health. Health systems often talk about their “digital front door,” but too often, the experience patients find there is confusing, transactional, and uninspired. The Medical University of South Carolina (MUSC) decided to take a different path. In this webinar, Crystal Broj, Chief Digital Transformation Officer, shares how MUSC challenged […]