Michael Shrift, MD, MBA, CMIO, Centura Health, and Michael Mignoli, MD, Denver. Dr. Shrift describes how Centura Health decided upon and implemented a practical connectivity strategy for their private practice physician community in this 12 hospital health system. Dr. Shrift discusses the challenges, decision points and lessons learned on the health system side. Dr. Mignoli, […]

Guilherme Del Fiol, MD, MS, medical informaticist, Intermountain Health Care, and Biomedical Informatics Department, University of Utah, Salt Lake City, Utah, and Saverio Maviglia, MD, hospitalist and informaticist, Brigham and Women's Hospital, Partners HealthCare, Boston, present two case studies entailing the positive results of integrating infobutton tools with HIS systems to encourage enterprise-wide use of […]

Lou Ciraldo, Division Information Officer, University Hospitals of Cleveland, and Vincent Norlock, Consulting Manager, First Consulting Group, present a case study on the creation of an architectural framework for enterprise-wide digital image management systems in a multi-site, multi-modality clinical setting. Participants will benefit from this discussion of the work required to create the shared acceptance […]

Joel S. Shoolin, DO, MBA, VP Clinical Informatics, Margie Hunssinger, RN, BC, Mgr. Clinical Analysts, CareConnection, Steven Sundberg, RPh, Pharmacy Director, Advocate Lutheran General Hospital, and Paul Cook, Riverpoint Consulting, describe their multi-pronged approach to medication reconciliation design and implementation. Part of the approach involves an electronic process to advise the physicians of home, current, […]

Eric Alper, MD former Patient Safety Officer at UMass Memorial Medical Center, describes their story of how the process for medication reconciliation was designed and implemented across the medical center. He includes the initial vision, strategies employed, major barriers and what was done to work through them, and presents their data on the improvement associated […]

Ian Temple, RN, MBA, Manger, Integrated Digital Enterprise and Solutions (IDEAS), First Consulting Group, reviews key strategies for implementation with an emphasis on critical workflow issues. He describes impediments to physician acceptance of structured reporting and to overcome them. Pros and cons of organizing Cardiology services as one service line or several are described, including […]

Jason Hess.

Les Swanson, Director of Physician Support Services, Texas Health Resources, Arlington, TX, describes the development and implementation of the clinical portal and benefits realized to date, including: remote and real time access to patient information for physicians, reduced cost of paper handling, distribution and storage, less faxing to physician offices and reduction of those FTE's, […]

Babette Apland, Senior Vice President, Health and Care Management and Provider Relations, HealthPartners Minnesota presents the implementation of the program that denies reimbursement to providers when Never Events are detected. Included are: program design, managing the impact on reporting, and targeted quality improvement initiatives to eliminate never events.

Timothy G. Ferris, MD, MPH, Senior Scientist at Mass General Hospital's Institute for Health Policy and Director of Disease Management Programs, Partners Healthcare, Boston. This session includes a description of how Partners Healthcare is using technology to reduce admissions for chronically ill Medicaid patients. Timothy includes a review of evaluation data including results in physician […]

Kent Gale, President, KLAS, Orem UT, explores interoperability from an overall industry perspective with a drill down on how vendors are perceived. He discusses how close provider organizations are to achieving their goals and how well each vendor measures up in the actual accomplishment of these goals. Gale reviews several variables that affect the quality […]

Tom Bixby, Partner, Neal, Gerber, & Eisenberg LLP, Chicago, IL, addresses issues related to implementing the National Provider Identifier, including the interaction of providers and health plans concerning NPI implementation, the assignment of NPIs to providers and their subparts, and transactions involving providers with no NPI. He discusses Medicare's and other health plans' approaches to […]

Eric Brown, Forrester Research, Cambridge, MA, presents his recently updated research on the state of the industry in RHIO’s. Last year’s research highlighted the seven working RHIOs in the US; Eric will contrast this with the progress made in the last 12 months, discuss lessons learned, and share his predictions about the future evolution of […]

Mike Smith, Research Director, Professional Services, KLAS Enterprises, presents findings from recent research on clinical and financial ERP implementation services and IT outsourcing. For this research KLAS interviewed healthcare providers that utilized professional services firms (PSFs) to assist them with implementing core clinical or financial ERP systems as well as those that had outsourced a […]

Joe Luria, MD, Patient Safety Officer, Cincinnati Children's Hospital Medical Center, describes specific examples of how the hospital's computerized order entry system has been helpful in detecting and correcting adverse drug events. First, the system was reorganized to order a default stool softener when opiate medications are prescribed, leading to a decrease in opiate-related constipation. […]