Making IT a Lean, Mean, Fighting Machine

John W. Frein, MBA, PMP, Senior Process Engineer, Spectrum Health, Grand Rapids MI, describes planning, organizing and executing IT process improvement using the tools and techniques of Lean Healthcare and the Toyota Production System. John will share his experiences in assisting teams over the past 11 years with improving operational performance and strengthening customer relationships […]

Using Knowledge Management Tools in Clinical Decision Support at Partners Healthcare

Tonya Hongsermeier, MD, MBA, Corporate Manager, Clinical Knowledge Management and Decision Support, Partners HealthCare System, Boston, reviews the benefits of using KM tools in the CDS function.  How KM tools assist in the management and maintenance of clinical rules, culture change challenges and solutions, successful adoption strategies, and lessons learned are included.

Connecting for Health’s Common Framework Model and IHE’s PIX/PDQ

John D. Halamka, MD, CIO, and Charles Parisot, CareGroup/Harvard Medical School, Boston. To match patient records interoperably in a distributed and complex healthcare system, the proposed Common Framework has mapped a record locator service for distributed patient records to the IHE Patient Identifier Cross Reference (PIX) and Patient Demographic Query (PDQ) integration profiles.  Dr. Halamka […]

Project Management Office: a University of Illinois Medical Center Case Study

Rose Ann Laureto, FCHIME, CIO, University of Illinois Medical Center, Chicago, describes the benefits achieved and lessons learned from the implementation of a PMO to address comprehensive IT planning. This initiative included the development of collaborative relationships with department leaders, a formal web based process for requests and prioritization, project management training and the implementation […]

Managed Care Perspectives on Hospital Quality and Cost

Steven S. Eisenberg, MD, Chief Science Officer, UnitedHealthcare, Edina, MN.  Fueled by business coalitions and large employers, Managed Care Organizations have been tasked to provide physician and hospital quality and efficiency information to consumers. As a leading proponent of simplified reporting using national standards, Dr. Eisenberg discusses the various methodologies that UnitedHealthcare uses nationally to […]

Portal Metrics: Benchmarking Web Investments

Chris Lane, ITS Business Services, Catholic Healthcare West, leads a presentation and discussion comparing web investments relative to organizational size and complexity. Comparisons include web portal vendor, hardware, staffing and software costs. In order to participate in the call, please submit data elements using the brief survey form (see this teleconference listing on the SI […]

KLAS on Clinical Market Share

Kent Gale, CEO, KLAS Enterprises, Orem, UT. Healthcare executives question the adoption rate of electronic tools, depth of use, and cost to achieve a paperless environment. KLAS combines two different studies to explain the vendors of choice according to market preference and why. Included are market share, four year trends and overall adoption rates by […]

Management Tool for Product Recalls: Risk and Safety Management Alert System

Denise M. Abshire, Supervisor Central Supply/Materials Management, Christus St John Hospital, TX, describes RASMAS; an innovative, web based solution for dramatically improving the ability to respond to product and drug alerts and recalls. The results of streamlined operations and the impact on patient safety are included. We're sorry, but there is not audio recording for […]

AHRQ on Demonstrating the Value of Healthcare IT

Scott Young, MD, Director, Health IT Portfolio, Agency for Healthcare Research and Quality, Rockville, MD. Dr. Young describes select aspects of the Health IT Portfolio, which consists of over 100 projects to plan, implement and demonstrate the value of health IT in improving patient safety and quality. AHRQ provides expert assistance and facilitates knowledge sharing […]

Lessons Learned from 100% Implementation of CPOE in Community Hospitals

William McClatchey, MD, CMIO, Piedmont Health System, Atlanta, describes unanticipated experiences and compares the big bang approach with a gradual rollout in terms of impact on safety and adoption. Data on ADE impact demonstrates the danger of running CPOE and paper systems concurrently. Paper competencies are maintained by incorporating them in extensive downtime process and […]

Go Lives or Saved Lives? Aligning IT Incentive Comp with Clinical Outcomes

Jonathan Manis, CIO, and William F. Morgan, System Director of Support Services, Provena Health, Frankfort IL, describe the benefits and results from aligning IT incentives with organizational performance improvement. The presentation addresses clinical operations and information services stakeholder goals, IT budget considerations, and benefits realization. We're sorry, there is no audio recording for this call.

CCHIT: A Catalyst for Health Information Technology Adoption

Mark Leavitt, MD, PhD, Chair, Certification Commission for Healthcare Information Technology (CCHIT). CCHIT is an independent, HHS funded organization established to accelerate the adoption of HIT by creating a sustainable product certification program. The goal of increasing EHR use has reached a significant milestone – the availability of the first certified ambulatory EHR products. CCHIT […]

Mobile Applications for High Acuity Care: Technology, Clinical Utility, and Physician Adoption

Neil A. Martin, MD, Professor and Chief of Neurosurgery, UCLA Medical Center, Los Angeles, describes UCLA’s solution for ubiquitous access to real-time patient data in a highly mobile environment. The solution includes 3G broadband wireless networks, advanced PDA’s and smartphones that access comprehensive reports, lab results, vital signs, monitoring waveforms and radiographic images.

IS Governance Leadership Model:  UHHS Case Study

Ed Marx, CIO, University Hospitals Health System, Cleveland, describes the critical role of governance in developing and supporting business strategy.  Working governance principles and a framework which you can adopt or adapt are presented.  Highlights include critical success factors and sustaining principles as well as benefits to UHHS and the IT function

KLAS on Cardiology

Jeremy Bikman, Director, Medical Equipment, KLAS Enterprises, Orem, UT, reviews research from the 2006 KLAS CPACS Report.  Included are issues impacting the CV Department and the greater IT enterprise. The discussion also covers such areas as 1) Impacts of going digital and electronic, 2) Struggles and Successes, 3) Best practices, 4) Benefits, 5) Missing functionality, […]