Jake Nunn, Director, Metro Region Imaging Services, Aurora Health Care, Jay Backstrom, Vice President, and Gary Nicolas, Vice President, Exogen Healthcare. To gain operational efficiencies in Digital Imaging (DI), departments need to establish a set of KPIs that continuously measure process outcomes. The core challenge then becomes WHAT to measure and HOW to drive change, […]
Adam Gale, COO, KLAS Enterprises, Orem, UT. KLAS reviews their 6th annual report on major CPOE vendor/products, which included speaking personally with every live hospital in the country doing CPOE. This report contains a detailed look at the real usage of CPOE in live inpatient and major ambulatory facilities. It also includes commentary by providers […]
Tonya Hongsermeier, MD, MBA, Corporate Manager, Clinical Knowledge Management and Decision Support, Partners HealthCare, and Vi Shaffer, Research VP, Gartner.
Jonathan S. Einbinder, MD, MPH - Corporate Manager, Partners Health Care Information Systems, presents a case study on the reporting system that was developed to support pay for performance and other quality initiates at Partners. Specifically: How can EMR data be leveraged into a clinical data warehouse that supports reporting? What are the key issues […]
Eric Pan, MD, MS, Center for IT Leadership, Partners Healthcare. Adoption of telehealth technologies could save $4.28 billion annually, according to the Center for Information Technology Leadership, even if implemented only in Emergency departments, Correctional facilities, Nursing homes and Physician offices
Joel S. Shoolin, DO, MBA, VP, Advocate Health Care, Oakbrook, IL. Advocate started its EMR journey in medication reconciliation several years ago and now can share its successes and the challenges of full electronic medication reconciliation using Cerner Millennium 2007.
Jan Oldenburg, Practice Leader, Health Content, Internet Services Group, Kaiser Permanente. The Kaiser PHR, called My Health Manager, offers access to the member’s electronic health record, lab test results, and immunization records. Other functionalities include online appointment scheduling, prescription refill requests, information about eligibility and benefits, and secure messaging with clinicians.
Paul E Pancoast, MD, MBA, Deloitte Consulting LLP, and Brian Wells, Chief Technology Officer, University of Pennsylvania Health System (Penn). Penn and Deloitte developed a Proof-of-Concept Clinical Business Intelligence dashboard application. Penn had several large-scale data warehousing projects underway, but was dependant on manual extraction techniques for clinical informatics dashboards. Deloitte and Penn worked collaboratively […]
David C. Classen, M.D., M.S., Vice President, CSC (formerly First Consulting Group) and Associate Professor of Medicine and Consultant in Infectious Diseases, School of Medicine, University of Utah, Salt Lake City, reviews the 2008 Leapfrog and National Quality Forum CPOE standards, including the compliance requirements, testing details, and lessons learned to date from the testing […]
Mike Smith, KLAS Enterprises, Orem, UT. A huge surge is occurring in outsourcing the hosting of applications. What is working and who delivers?
Linda Talley, Director of Nursing Systems, and Roberta Alessi, Executive Director, Operations and Compliance, Children's National Medical Center, Washington, DC. This leading Children’s Medical Center implemented a patient interactive system as part of new facility design in November 2007. The system offers customer service and entertainment functionalities including a variety of information links to area […]
Scott Whyte, VP, Information Technology, and Dan Ferguson, MD, MS, FACP, CPE, Vice President, Medical Operations, Catholic Healthcare West, San Francisco. CHW describes their approach to electronic results distribution to physicians, and its impact. A participating community physician also describes how this technology has increased both practice productivity and patient safety.
Erica Drazen, Ed D, VP, CSC, formerly First Consulting Group. CSC has recently completed a survey of healthcare organizations to assess industry progress towards national goals. Their "Evolution Framework" uses widely-accepted industry benchmarks for Safety, Accountability/Transparency, Patient Centeredness, and Efficiency and is a self-scoring instrument including 40 operational and 40 IT measures. A brief report […]
Emily Handwerk, System Executive Information Systems, Memorial Hermann Health System, Houston, demonstrates a key operations management tool and describes its use, IT's role in supporting the process, and ongoing governance matters addressed by Memorial Hermann as the management process and tool evolves.
Ronald Bonig, VP and CIO, The George Washington University, and George Conklin, VP and CIO, CHRISTUS Health. With the recently updated regulations for E-Discovery, it is necessary for organizations to review the rules of the road for legal preservation and retention, create new maps for easy navigation, and update discovery procedures to eliminate the fines […]
