Effective Business Intelligence – A Key to Survival for Healthcare Providers

Dean Miller, Principal, Healthcare BI and DS Practice, Deloitte Consulting. Provider healthcare data grows exponentially each year, as do data reporting pressures. Can organizations survive without significant advancements in Business Intelligence (BI) capabilities and technology? BI is the intersection of business strategy, the data behind it, and the technology that delivers it, and includes aggregating, […]

IT Service Quality Delivered Meaningfully, Part 3: CHRISTUS Health Case Study

George Conklin, VP and CIO, CHRISTUS Health, Mike Wilson, Senior IT Director, Clinical Information Systems and Kristen Allmacher, ITIL Subject Matter Expert, Compuware. In part three of this series we evaluate process such as ITIL and Six Sigma. This is not another session explaining what ITIL is; it is a live discussion aimed at helping […]

Next Generation Clinical Desktop at Spectrum Health

Scott Dresen, VP of Enterprise Technology Services, Spectrum Health, and Rob Faix, Principal, Impact Advisors, share experiences and lessons learned regarding how Spectrum’s workstation standardization deployment strategy was developed and organized into phases spanning three years. In 2006, Spectrum Health developed the workstation standardization plan. More recently Spectrum has been preparing to implement enabling technologies […]

New Options for Meeting Meaningful Use for Community Physician Practices

David C. Kibbe, MD, MBA, Senior Advisor, American Academy of Family Physicians, and Chair, ASTM International E31Technical Committee on Healthcare Informatics. While most of the public commentary on HITECH so far has been directed to the NPRM on meaningful use, the real news here relates to the deconstruction of EHRs that is described in the […]

The Health Story Project: Exchange Basic Records and Meet Early Meaningful Use Requirements

Bob Dolin, MD, Chair, Health Level Seven and Principal, Semantically Yours, LLC. Over a billion clinical notes are created by physicians in the U.S. each year. With standards, the output can easily integrate with EMRs/HIEs and provide a glide path to interoperability. The Health Story Project is an industry collaboration working to accelerate the development […]

HL7 and Personalized Medicine Part 1: It starts with Family Health History

Grant M. Wood, Intermountain Healthcare Clinical Genetics Institute, LDS Hospital, Salt Lake City, Utah, and HL7 Clinical Genomics Work Group. Physicians have been asking patients for family health history information for a long time. Clinicians use this information to stratify disease risk and to guide prevention efforts. In this era of personalized medicine, family health […]

IT Infrastructure Library (ITIL)

Carol Chouinard, Director, and Jeff Hersh, Specialist Leader, Deloitte Consulting, LLP. IT Service Management (ITSM) based on the IT Infrastructure Library (ITIL) process framework continues to be increasingly adopted at healthcare provider organizations as they rationalize and standardize their IT operations. ITSM is the foundation that IT builds on to provide consistent levels of services […]

Spectrum IS Service Excellence

Scott Dresen, Vice President of Enterprise Services, and Heather Strickland, Strategist, Spectrum Health. In the last 2-plus years, Spectrum Health's Technology and Information Services (TIS) has been on a path of proactively responding to a growing diverse user base, an impending CPOE rollout, an Ambulatory EMR implementation, and preparing for the possible acquisition and integration […]

Business Intelligence

Mike Smith, General Manager, Financial/Services Research and Lorin Bird, Strategic Operations Manager, Financial and Services Research, KLAS Enterprises, Orem, UT. Mike and Lorin share findings from recent KLAS research on business intelligence (BI) to answer questions such as who can provide an enterprise-wide BI solution? What benefits can be expected? Which solutions provide accurate, timely […]

IT Service Quality Delivered Meaningfully Part 4

Mike Wilson, Senior Director of Clinical Systems, Compuware, continues the conversation regarding the importance of optimal service delivery in achieving meaningful use. During this discussion, Mike looks specifically at how understanding your application performance, especially when there are outages, helps meet the regulations set forth by the ARRA. True meaningful use cannot be achieved until […]

Getting to Stimulus Funding: Which Consultants Can Help?

Kent Gale, Chairman and Founder, KLAS Enterprises, Orem, UT. With stimulus deadlines looming ever closer, providers are looking to bridge gaps in their organization to get to full EMR with CPOE by enlisting the expertise, advice and staff of consulting firms. Using recent KLAS research, Kent answers provider questions, such as: Which firms are providers […]

HIE: Latest and Greatest Developments

Patrick Rossignol, Principal, Deloitte Consulting, LLP. We have just seen unprecedented activity in the Health Information exchange (HIE) area with the influx of funds by ONC and the impact of HITECH's meaningful use. Patrick presents ongoing developments and potential end points at each level and their cumulative impact: 1) The National Health Information Network (NHIN) […]

Cerner Collaboration No. 23: Discharge Process

Debbie Carter, Banner Health. Housewide discharge went live at Banner with the focus of an interdisciplinary team discharge approach. Banner built functionality with CPOE in mind so the focus was on their six CPOE facilities, but implemented parts of the workflow throughout Banner to get the workflows solidified prior to CPOE conversions this year. They […]

Meaningful Use: Implications for Standardized Languages

Cyndie Lundberg, SNOMED Terminology Solutions (STS), a Division of the College of American Pathologists. The American Recovery and Reinvestment Act (ARRA) program includes $40 billion financial incentive payment program for hospitals that implement meaningfully use HIT and EHRs. Stage 1 rules related to meaningful use focus on electronically capturing health information in a standardized format […]