Spectrum IS Service Excellence
Scott Dresen, Vice President of Enterprise Services, and Heather Strickland, Strategist, Spectrum Health. In the last 2-plus years, Spectrum Health's Technology and Information Services (TIS) has been on a path of proactively responding to a growing diverse user base, an impending CPOE rollout, an Ambulatory EMR implementation, and preparing for the possible acquisition and integration […]