Digests

As Ling Chu, MD, Associate CMIO at UT Southwestern and David Wetherhold, MD, CMIO at Scripps Health discussed at the SI Clinical Informatics Summit, theft of provider identity is a growing concern. Recently, David was alerted to suspicious controlled substance refill attempts using a colleague’s details. Fortunately, the pharmacist noticed the provider’s phone number didn’t match previous records and the attempts were blocked.

Learn how Loma Linda University Health embraced COVID’s mandate to grow and change while keeping focused on standardization, advancement, investment and enhancement.

At MetroHealth, the well-being of their employees is just as important as the well-being of their patients. From their award-winning Employee Assistance & Wellness Program to their Opportunity Center and Employee Hardship Fund, MetroHealth is dedicated to helping their workers meet their Social Drivers of Health (SDoH).

Their “exam room of the future” is equipped with artificial intelligence (AI) listening solutions to document care during in-office and telehealth visits, which increases physician attention on patients by removing reliance on the computer and decreases documentation time by 18 percent and -volume by 30 percent.

SI's IT Benchmarking Program is healthcare-specific, anonymous and free. It provides five-year trending, what-if analyses and 1:1 support. Currently, there are more than 75 participating organizations, with 611 hospitals and 10,890 ambulatory facilities involved. Goals include growing the program, employing greater automation and streamlining surveys.

Today's group discussed trends in tech, policy regulations, and business, as well as clinical operations in the healthcare industry. Cyber security concerns were addressed and goals were proposed for addressing them. Tech trends included the use of devices and sensors, the shift to cloud and analytics, and consumerism/convenience.

After developing a strong relationship with federal law enforcement to encourage support around tech security, Corewell Health’s Information Security & CISO Scott Dresen attended the FBI CISO Academy over a year ago.

With a focus on training individuals for specific roles, the Apprenticeships Program has become a key pipeline strategy. Led by Joel McFadden, Steve Morley, and Mandy Glettler, the program offers on-the-job training and an 'earn & learn' model, imparting valuable skills to a diverse talent pool.

Lurie Children's Hospital of Chicago has been on the cutting edge of healthcare for years, and their Remote Patient Monitoring (RPM) program is leading the way. As part of their Telemedicine program, RPM involves wearables, sensors, implanted monitors, mobile apps, and patient-generated health data.

Carilion Clinic in Roanoke, Virginia, is revolutionizing community health through collaborative initiatives. With a focus on mental health, socioeconomic factors, primary care, and COVID-19, Carilion Clinic invests in community outreach and education.