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Delivering effective, empathic customer interactions has never been more important. Achieving this at scale and speed is the gold standard for large enterprises—and AI...
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Digital solutions transform utilization management contact center operations
Driving Telehealth in the New Normal Using Data & Analytics
How Telehealth is changing the way healthcare is delivered, and the role analytics play
Now is the Time: Embracing Intelligent Automation in Healthcare
By applying intelligent automation, companies can increase efficiencies and tap into capabilities that stretch beyond what was previously humanly possible
Digital Patient Engagement
How an Omni-Channel Approach to Patient Engagement is Transforming Care Management
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SI Annual Conference Highlights | Inspiring Trust: Shaping the Future of Healthcare
Over 200 SI members gathered for the 2025 Annual Conference to explore the intersections of innovation and value, trust and transparency, margins and growth and business model transformation. Read highlights from the industry’s brightest innovators and thought leaders.
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SI convened its first AI Symposium, welcoming 120 industry and health system thought leaders to explore the future state of healthcare enabled with rapidly advancing AI technology. Read highlights from sessions featuring panelists from 18 leading organizations.
When C-Suite leaders are aligned, health systems can improve technology transformation
A joint survey conducted by the Deloitte Center for Health Solutions and the Scottsdale Institute identifies primary drivers and leading practices for technology initiatives...