Accelerate AI-infused customer experiences with EXL and Amelia
Delivering effective, empathic customer interactions has never been more important. Achieving this at scale and speed is the gold standard for large enterprises—and AI...
Utilization Management Contact Center
Digital solutions transform utilization management contact center operations
Driving Telehealth in the New Normal Using Data & Analytics
How Telehealth is changing the way healthcare is delivered, and the role analytics play
Now is the Time: Embracing Intelligent Automation in Healthcare
By applying intelligent automation, companies can increase efficiencies and tap into capabilities that stretch beyond what was previously humanly possible
Digital Patient Engagement
How an Omni-Channel Approach to Patient Engagement is Transforming Care Management
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AI to Advance Patient Safety Summit Report
Efforts to improve patient safety using technology and AI abound, but are we making progress? Hosted by UC San Diego Health, the National Academy of Medicine, and the Joan & Irwin Jacobs Center for Health Innovation
The Centrality of Tech Innovation in Nursing Education Roundtable Report
A future-ready nursing workforce will be shaped by AI, not only in the practice setting but in the education environment. Learn how pioneering leaders are engaging nurses to drive this transformation, shifting training and clinical care to prepare for what’s next.
Willis-Knighton Health
Shreveport, LA