Leverage a Digital Practice to Advance Consumer Engagement amid COVID-19 and Beyond 

Tom Pacek, CIO, Inspira Health, and David Harse, VP and GM, Consumer Engagement, Cerner.  As the healthcare industry undergoes a shift in consumer behavior patterns, providers are challenged with finding new opportunities to meet consumer expectations in delivering quality care.  Rising healthcare costs, a desire for more transparent health data, and the influence of digital and mobile technology – fueled most recently by the COVID-19 pandemic – has challenged organizations to provide more personalized, digital consumer engagement experiences.  Join Tom and David as they discuss the future of consumer engagement and the digital practice.