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SI 2021 CMIO/CNIO Summit – Clinical Informatics: A Meeting of the Minds

November 15, 2021 - November 16, 2021

At its recent CMIO/CNIO Summit, sponsored by Hearst Health on November 15-16, 2021, the Scottsdale Institute convened 21 Members and Guests, representing 16 organizations, to discuss how healthcare will be delivered in 2025 and what it will look like in our new digital world. Further, this meeting of the minds tackled the future of informatics and the enhanced consumer experience while also taking into account a stronger public health imperative as we move forward, collectively, into a new digital era.

Read “Clinical Informatics: A Meeting of the Minds” to learn how these leaders shared their goals for more intuitive, efficient healthcare delivery.

Attendees

Andrew Burchett

CMIO, Avera Health

    Ann Shepard, RN-BC, MSN

    VP and CNIO, CommonSpirit Health

      Donna Wellbaum, RN, MSN

      Nurse Informaticist, UCLA Health

        Gretchen Brown

        Associate CNIO, Stanford Medicine

          James Douglas, DO

          Regional MIO, Mid-Maine Region, Northern Light Health

            Jason Atkins, MBI, BSN, RN-BC

            Chief Nursing Information and Nursing Quality Officer, Emory Healthcare

              Jeffrey Rose, MD

              Former SVP of Clinical Strategy, Hearst Health

                Jennifer Fogel, RN-BC, BSN, MSN

                VP, Regional Nursing Informatics Officer, Northern Light Health

                  Lea Ann Arnold, DNP, RN

                  Director, Informatics Nurse Leader, Northwestern Medicine

                    Nancy Yates, MS, RN RN-BC

                    VP CNIO, Centura Health

                      Seraphine Kapsandoy, PhD, RN

                      Chief Clinical Information Officer and AVP, Intermountain Healthcare

                        Tamera J. Larsen-Engelkes, MSN, RN, NE-BC

                        IT Clinical Information Officer and Regional Information Officer, Avera Health

                          Speakers

                          Bonny Chen, MD, MBA, FACEP, CPHIMS

                          VP and CHIO, AMITA Health and Regional CMIO, AdventHealth

                            David Wetherhold, MD

                            CMIO, Ambulatory Systems, Scripps Health

                              Eric Poon, MD, MPH, FACMI

                              CHIO, Duke Health

                                Gabrielle A. Pina, DO, FAAP

                                Director of Quality Improvement & Advocacy – Primary Care Track, Loma Linda Pediatrics, Co-Lead DIME

                                  Hardeep Singh, MD, MPH

                                  Chief, Health Policy, Quality & Informatics, VA Center of Innovation, Baylor College of Medicine

                                    Joseph Evans

                                    CMIO & VP, Clinical Informatics and Transformation, Sentara

                                      Luis Saldaña, MD, MBA, FACEP

                                      VP Clinical Strategy, Zynx Health, a Hearst Health company

                                        Michael Ross, MD, FAAP, FACMI

                                        Regional Medical Information Officer, Northern Light Health

                                          S. Nicholas Desai, DPM, MBA, FACFAS

                                          CMO/Chief Quality Officer, Houston Methodist Sugarland; CMIO, Houston Methodist

                                             
                                            Monday, November 15 | Rainmakers Ballroom
                                            11:30 am - 1:00 pm

                                            Registration and Welcome Lunch

                                            1:00 pm

                                            Welcome - Janet Guptill, President and CEO, Scottsdale Institute

                                            1:15 pm

                                            Introductions & Objectives of the Summit

                                            Sponsor Moderator: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company

                                            Member Moderator: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist

                                            1:30 pm

                                            Health in a Digital World

                                            Discussion Hosts: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist; and David Wetherhold, MD, CMIO-Ambulatory Systems, Scripps

                                            Questions to consider:

                                            • Where and how will healthcare be delivered in 2025?
                                            • What will innovation look like – internally? External disruptors?
                                            • Non-traditional partnerships – OneMedical, etc. – will they work?
                                            • Delivering care digitally – hospital at home, hybrid care, role of the EMR
                                            • New tech platforms and ecosystems
                                            • Telehealth across state lines
                                            2:15 pm

                                            Break

                                            2:30 pm

                                            Future of Informatics – how will organizational roles evolve?

                                            Discussion Host: Eric Poon, MD, MPH, FACMI, Chief Health Information Officer, Duke Health

                                            Questions to consider:

                                            • Leading change – courage in decision making – managing risks/benefits
                                            • Leadership preparation/career paths
                                            • Possible new roles – Chief Digital Officer, CIO, Chief Transformation Officer, etc.
                                            • Role of data and analytics – Command Centers
                                            • Partnerships and collaboration – external and internal
                                            • How do we ensure accountability for outcomes?
                                            3:15 pm

                                            Enhanced Consumer Experience

                                            Discussion Host:  S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist; and Bonny Chen, MD, VP and Chief Health Information Officer, AMITA Health and Regional CMIO, AdventHealth

                                            Questions to consider:

                                            • How has digital experience changed over the past 2 years? (touchless experience, transparency, scheduling, access, etc.)
                                            • How do you involve consumers, providers, etc. in decisions, e.g., info blocking, etc.?
                                            • How have you set priorities for digital experience enhancements?
                                            • Highlight how we have been responsive to changing expectations
                                            4 pm

                                            Break

                                            4:15 pm

                                            Enhancing Clinical Decision-Making 2.0

                                            Discussion Hosts:  Michael Ross, MD, Regional Medical Information Officer, Northern Light Health; Joseph Evans, CMIO & VP, Clinical Informatics and Transformation, Sentara; and Hardeep Singh, MD, Chief, Health Policy, Quality & Informatics Program, DeBakey VA Medical Center

                                            Questions to consider:

                                            • What has the greatest potential for improving patient outcomes?
                                            • New decision tools, e.g., remote monitoring, real-time decision support/models as part of clinical workflow – what solutions are leveraged, do they work?
                                            • AI/ML – future of predictive models, buy/build e.g., vendor-driven vs. in-house development, PeraHealth, Epic Sepsis Model controversy, SAFER Guides
                                            5 pm

                                            Recap/Agenda Revision for Day 2 as needed

                                            6:30 pm

                                            Reception/Dinner at Brittlebush (on premises at Westin Kierland)

                                               
                                            Tuesday, November 16 | Rainmakers Ballroom
                                            7:30 pm

                                            Continental Breakfast

                                            8:00 am

                                            Welcome - Janet Guptill, President and CEO, Scottsdale Institute

                                            Day One Recap

                                            Sponsor Moderator: Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company

                                            Member Moderator: S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist

                                            8:15 am

                                            The Public Health Imperative

                                            Discussion Hosts:  Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company; and Gabrielle Pina, DO, FAAP, Director of Quality Improvement & Advocacy – Primary Care Track, Loma Linda Pediatrics, Co-Lead DIME

                                            Questions to consider:

                                            • Diversity & Inclusion - DIME
                                            • Team Activity: What are your top 3 tactics/solutions for addressing health equity?
                                            • SDOH- making this real – leverage market data, patient data – making it actionable for clinicians
                                            • Population health – use of data and analytics – CMS – equity as part of quality indicators
                                            • Vaccine mandate decision-making process (Houston Methodist was first)
                                            9 am

                                            Bringing it All Home

                                            Discussion Hosts:  Luis Saldaña, MD, MBA, FACEP, VP Clinical Strategy, Zynx Health, a Hearst Health company; and S. Nicholas Desai, DPM, Chief Medical Officer/Chief Quality Officer, Houston Methodist Sugarland, CMIO, Houston Methodist

                                            Questions to consider – new ways of working:

                                            • What are key priorities for clinical informatics in the next 1-3 years? New role for the CMIO/CNIO going forward
                                            • CMIO/CNIO 3.0 – lessons learned from COVID ops – CXO – what is next evolution/career path for the CMIO? (CMIO 1.0 – EMR implementation, CMIO 2.0 – leadership skills, org evolution; CXO 3.0 – new digital health org
                                            • New definition for clinical prioritization – static vs dynamic? Role of innovation/agile thinking – how often do you reprioritize? Segment innovation from clinical workflow redesign, regulatory – are they different teams? Rolling quarterly budget/priority setting process?
                                            • Key influencer to drive the agenda for change of clinical priorities – translate between clinical staff, IT, CEO, Finance – analytics to drive decision-making, e.g., surge preparation and management, etc.
                                            9:45 am

                                            Wrap-up – Conclusions, Key Takeaways and Next Steps

                                            10:15 am

                                            Adjourn; Symposium Registration and Welcome Activities

                                            Andrew Burchett Andy Burchett Ann Shepard Donna Wellbaum Gretchen Brown James Douglas Jim Douglas Jason Atkins Jeffrey Rose Jennifer Fogel Lea Ann Arnold Nancy Yates Seraphine Kapsandoy Tamera J. Larsen-Engelkes Tamera Larse-Engelkes Bonny Chen David Wetherhold Eric Poon Gabrielle A. Pina Gabrielle Pina Hardeep Singh Joseph Evans Luis Saldaña Michael Ross S. Nicholas Desai Nick Desai

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                                            Details

                                            Start:
                                            November 15, 2021
                                            End:
                                            November 16, 2021
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