Mary Ellen Carrillo, MSN, MBA, CVRN, VP and Chief Nursing Officer; Scott Shaver, MSN, LP, RN, CPHIMS, Director of Hospital Information Systems; and Jennifer McGuire, Manager of Operations, Memorial Hermann Healthcare System. With the future of the nursing labor force already predicted to experience a shortfall of more than half a million nurses by 2030 in the United States, the pandemic has now sped up this timeline. With solutions being difficult to find, Houston’s Memorial Hermann Healthcare System tried something new as COVID-19 variants continued to spread. Learn how this system used “virtual nurses” to care for COVID-19 patients across their organization, supporting less experienced bedside nurses and improving patient quality and safety.
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