WEBINAR | Care Seeking, CAHPS Readiness and Community Trust and Engagement

Join this webinar for a look at recent patient experience trends identified through data from 10.5M patient encounters, summarized in Press Ganey’s Patient Experience in 2025 report. The session will highlight emerging trends in trust, safety, equity, and loyalty. Chrissy Daniels, Press Ganey's Chief Experience Officer, is joined by a Press Ganey client partner Julie […]

WEBINAR | Navigating Federal Policy Uncertainty: Tech-Enabled Strategies for Health-System Resilience & Growth

Dan Czech, Vice President of Insights; and Emily Paxman, SVP & Managing Director, Consulting, KLAS Research. Federal policy turbulence—from reimbursement shifts and tariff pressures to evolving AI and cybersecurity rules—is rewriting the playbook for provider strategy. Drawing on fresh KLAS Research findings from 169 healthcare delivery organizations (HDOs), this Scottsdale Institute webinar will unpack how leading […]

WEBINAR | Innovative Technology is Transforming Musculoskeletal Care and Team Member Wellness at Northwell Health

Join us as Northwell Health shares how they are redefining musculoskeletal health in the workforce through an innovative digital platform. This strategic conversation will feature Gregg Nevola, Vice President, Benefits at Northwell Health; Valerie Gundersen, Program Director, TeamWell at Northwell Health; and Aoife Ni Mhuiri, CEO and Founder of Salaso Health Solutions Ltd. Drawing on […]

WEBINAR | AI as an Enterprise Capability Rather Than a Passing Trend

Liam Bouchier, Managing Director, Data & AI; and Andrew Jung, Director, Impact Advisors. AI fatigue is mounting and talk of an AI bubble is growing—but disciplined programs are still delivering durable value. In this executive, case-based webinar, a leading health system and Impact Advisors separate signal from noise and show how operating model, governance, and […]

WEBINAR | Using Evidence-Based Practice and Performance Improvement Science to Improve Clinical Outcomes

Tracey Davidson, DNP, RN, CPHQ, LSSBB, Performance Improvement Specialist; and David Stepansky, MD, Clinical Solutions Strategist, Zynx Health. Healthcare organizations continue to face the challenge of translating clinical evidence into consistent, sustainable practice. Evidence-Based Practice (EBP) provides the foundation for “what” works, while Performance Improvement (PI) science offers the methods for “how” to implement and […]

FIRESIDE CHAT | Revenue in the Crosshairs: Adapting to Active CMS & Reimbursement Shifts

Julie Brown-Georgi, MS, CAHIMS, Founder and CEO, Digital Health Policy Strategies. By late October, CMS and related regulatory changes for 2025 will no longer be theoretical, they’ll be affecting claims, coverage, and cash flow. This webinar unpacks the real-world financial impacts of newly implemented policies, from reimbursement shifts to altered payment models, and explore strategies […]

WEBINAR | Using Agentic AI to Transform the Patient Payment Experience

Join Keri McCrensky, VP of Healthcare Digital Transformation at EXL, and Michael Walsh, VP of AI Solutions at EXL, as they explore how Agentic AI is revolutionizing healthcare operations and revenue cycle management. Discover how customized large language models (LLMs) can streamline complex workflows to significantly enhance the patient experience and improve self-pay collections. This […]

WEBINAR | A Year in Review – Supercharging Providers at University of Iowa Health Care with AI-Based Clinical Data Intelligence

Join James Blum, MD, FCCM, CDH-E, Chief Health Information Officer (CHIO) at University of Iowa Health Care and Kalie Dove-Maguire, MD, President and Chief Product Officer at Evidently, for a deep-dive into the impact the UI Health Care team has experienced on provider wellbeing, patient care delivery, Case Mix Index, and revenue after a full […]

WEBINAR | Patient Experience at Ochsner Health System: Cross Collaboration to Reduce Unnecessary ED Utilization

Noah Pores, MD, Medical Director, Virtual ED; and Ryan Pattison, AVP Product Development, Ochsner Health System. Learn how Ochsner shifted the ownership of tech strategy from a siloed, IT-only approach to one that is collaborative and driven by data and insights. See how this approach helped stand up the Virtual Emergency Department, an innovative telehealth offering […]

FIRESIDE CHAT | Navigating the Clinical AI Revolution: Quality, Safety, and the Role of Humans

David W. Bates, MD, MSc, Medical Director of Clinical and Quality Analysis, Information Systems, Partners HealthCare System and Chief, Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital; and Tejal Gandhi, MD, MPH, CPPS, Chief Safety and Transformation Officer, Press Ganey. Clinical AI is rapidly moving from pilot projects to scaled implementation […]

POP-UP DIALOGUE | “Navigating the NIH Funding Landscape: A Member Discussion on Recent Cutbacks”

Majid Afshar, MD, MS, Associate Professor, Director, Institute for Clinical and Translation Research (ICTR) Learning Health System, Department of Medicine, University of Wisconsin School of Medicine and Public Health, Affiliate, Department of Biostatistics and Medical Informatics, Affiliate, Data Science Institute Christy Harris Lemak, PhD, FACHE, EVP, Research and Learning, Scottsdale Institute   Discussion Questions: How […]

WEBINAR | Redefining Revenue Integrity: Strengthening Compliance and Financial Performance with AI

Josh Amrhein, Business Manager; Eric Evenson, Business Director; and Tanai S. Lobban, Product Owner, Solventum. As payer scrutiny intensifies and documentation expectations continue to rise, health systems are rethinking how they safeguard financial performance and compliance across the revenue cycle. This webinar explores how AI is reshaping revenue integrity not as a downstream function, but […]

WEBINAR | Clinical Data Intelligence: Leveraging AI to Erase Administrative Overtime and Restore the Provider Experience at Children’s Hospital of Orange County

Join Dieter Sumerauer, MD, FAAP, Associate Chief Health Information Officer, Children's Hospital of Orange County (CHOC); and Kalie Dove-Maguire, MD, President and Chief Product Officer, Evidently for a deep dive into the impact CHOC has made on provider experience, and discuss real-world applications of Clinical Data Intelligence in everyday clinical workflows.