Ashley Ackerman, System Director, Patient Experience; and Paige Pugh, Manager, Patient Experience, Baptist Health System KY/IN. In the ever-changing world of healthcare, organizations must focus on delivering high-quality clinical care, while meeting patients’ expectations of a holistic experience driven by courtesy, respect, and service behaviors. This, coupled with the limited patient experience-dedicated resources most organizations […]
Digital Health & Virtual Care
Events
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Zain Kazmi, MBA, Chief Digital and Analytics Officer, and DuWayne Willett, MD, CMIO, University of Texas System. HTI-1 Patient Requested Restrictions Pop-Up Dialogue Slides Dialogue Digest |
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Brent Steineckert, MPH, Chief Clinical Operations Officer; and Christina Gonsalves, Project Implementation Coordinator, Patient Access, Sharp HealthCare Discussion Questions: What workflow or processes have you implemented to drive patients to self-serve as it relates to mobile check-in? What workflow or processes have you implemented to drive patients to self-serve as it relates […] |
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Sherri Hess, MS-IS, Vice President Chief Nursing Informatics Officer; and Whitney Staub-Juergens, DNP-HSL, MSN, RN, CCRN-K, NE-BC, Vice President of Clinical Operations, HCA Healthcare. The innovative use of technology has the power to improve both patient and nurse satisfaction. HCA has embraced this opportunity by piloting a virtual nurse program, encouraging the use of mobile […] |
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Liam Bouchier, Vice President; Victor Collins, Advanced Intelligence (Data Science) Service Line Lead; and Petrina Griesbach, RN, MSBI, CPHQ, CPPS, Senior Leader Healthcare Data Science, Impact Advisors. Delivering a successful strategy for Artificial Intelligence (AI) hinges on the creation of effective AI governance. This webinar delves into the importance of establishing a robust governance framework, […] |
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Aaron Warren, Vice President of Digital Growth; and Keri McCrensky, Vice President of Healthcare Digital Transformation, EXL Health. In the healthcare industry, there’s been a massive surge in the interest and usage of AI tools and technology, with a focus on moving the needle at any cost. But to achieve these goals, organizations need more […] |
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Virna Little, PsyD, LCSW-r, SAP, CCM, Co-Founder, Chief Clinical Officer, Concert Health. This webinar focuses on a complete organizational approach to suicide safer care; a comprehensive approach to patient care best practices across healthcare organizations; a summary of best practices around approaches to suicide prevention in organizational onboarding, training and human resource practices; and a […] |
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