FIRESIDE CHAT | What’s New with Patient Messaging and InBasket Management at CommonSpirit Health and Baptist Health

John Chelico, MD, MA, FACP, FAMIA, System Chief Medical Informatics Officer at CommonSpirit Health; and Brett Oliver, MD, Chief Medical Informatics Officer at Baptist Health discuss current approaches, successes and challenges with Patient Messaging and InBasket management.  They discuss how their models have evolved and are managed today; adoption, engagement and care impacts on clinicians […]

WEBINAR | Precision Behavioral Health: An Ecosystem Approach

Phil Klassen, MD, FRCPC, Vice President, Medical Affairs and Research, Ontario Shores Centre for Mental Health Sciences; Assistant Professor, Departments of Psychiatry and Medicine, University of Toronto; Sanaz Riahi, RN, MSN, PhD, Vice President, Clinical, Practice, and Chief Nursing Executive, Ontario Shores Centre for Mental Health Sciences; and Jennifer Ford, MBA, Manager, Product Management, MEDITECH. […]

WEBINAR | Shifting from Value-Based Care to Delivering High Value Care

Kelly Garrison, MBA, MHA, Chief Transformation Officer; and Mark Collins, MD, FAAFP, Chief Operating Officer, One Health, Advocate Health. This webinar discusses the world of value-based care as it exists today and how we must continue to transform care delivery models through strategic partnerships, implementation of technology, use of AI, and streamlining operations to effectively […]

WEBINAR | Trinity Health’s Innovative Care Delivery Model: Tech Enabled Virtual Nursing

Trinity Health’s SVP & CNO Gay Landstrom, PhD, RN, NEA-BC, FAONL, FACHE, FAAN, PCC; and SVP and Chief Health Informatics Officer, Murielle Beene, DNP, MBA, MPH, MS, PMP, RN, NI-BC, FAMIA, FAAN, discuss the journey they have been on since 2022 to implement virtual nursing across the entire organization covering 6500 inpatient beds in 17 states. […]

WEBINAR | Navigating Uncertainty: Federal Funding Cuts and Their Impact on Healthcare Systems in 2025

Julie Brown-Georgi, MS, CAHIMS Founder & CEO, Digital Health Policy Strategies. As federal funding cuts loom over the healthcare landscape, healthcare systems are facing unprecedented challenges in managing reimbursement, maintaining access to care, and executing long-term strategic plans. Join us for a timely and in-depth discussion on the potential impacts of cuts to Medicaid, Medicare, and […]

WEBINAR | Scaling Patient Engagement: How AI Virtual Agents Are Expanding Capacity at Houston Methodist

Adam Meyers, Vice President of System Patient Access; Adam R. Silverman, MD, Chief Medical Officer; and Dana Marley, MHA, Client Success Manager, ActiumHealth. Houston Methodist is leveraging ActiumHealth's AI-powered virtual agents to enhance patient communication and extend the capacity of its care teams. What began as a solution to improve inbound call handling, automating routine […]

WEBINAR | Rush Connect Digital Access Strategy

Ben Wolfe, Senior Director, Digital Transformation; and Molly Erickson, RN, MSN, DNP, ANP-BC, GNP-BC, Senior Director, Advanced Practice Providers, Rush University System for Health. Rush University System for Health has embarked on an aggressive digital transformation strategy that is solving real-world problems for patients and providers alike. As part of the Rush Connect Virtual Specialty […]

FIRESIDE CHAT | The AI Prescription: Leading Healthcare’s Workforce Revolution

Featuring Bryan Ackermann, Korn Ferry’s Head of AI Strategy and Transformation AI isn’t just transforming healthcare—it’s redefining how care is delivered, operations are optimized, and workforce potential is unlocked. In this webinar, Bryan explores how healthcare leaders can navigate the workforce revolution sparked by AI. Gain insight into real-world implementation challenges, critical upskilling strategies, and […]

WEBINAR | Care Seeking, CAHPS Readiness and Community Trust and Engagement

Join this webinar for a look at recent patient experience trends identified through data from 10.5M patient encounters, summarized in Press Ganey’s Patient Experience in 2025 report. The session will highlight emerging trends in trust, safety, equity, and loyalty. Chrissy Daniels, Press Ganey's Chief Experience Officer, is joined by a Press Ganey client partner Julie […]

WEBINAR | Preserving Critical Functions and Services Amid Disruptions: How to Set up a Business Continuity Management Program

Hospitals are becoming increasingly complex and dependent on technology, while the threat landscape - cyberattacks, natural disasters, and IT outages - expands.  Experiencing disruption is not a matter of “if”– it’s a matter of “when.” Join Jim Carr and Evangelea Fegaras from Impact Advisors to learn how a regional health system with 10+ hospitals and […]