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Connie Lockhart, Director, Strategy & Operations, Impact Advisors. There is an opportunity for hospitals and health systems in the No Surprises Act, which went into effect on January 1st, 2022. It is estimated that more than 50% of U.S. healthcare consumers have received an unexpected large medical bill, which can negatively impact your customer experience […] |
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Pat McCabe, Senior VP of Finance, Yale New Haven Health System, and Florian Otto, MD, DDS, PhD, CEO, Cedar. In healthcare, repeat business can hinge on the billing experience. That’s why 26% of consumers have left a negative review for their provider around unexpected costs or a frustrating process. So how can health systems create […] |
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Arash Naeim, MD, PhD, Chief Medical Officer for Clinical Research, Co-Director UCLA Center for SMART Health, and Alex Bui, PhD, Director of UCLA Medical & Imaging Informatics, Co-Director UCLA Center for SMART Health. Data science and emerging innovative technology affords many possibilities for impacting patient care and healthcare operations to be more insightful, efficient, and […] |
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Dan Liljenquist, Chief Strategy Officer, Intermountain Healthcare, and Board Chair, Civica Rx. Less than four years after it was launched, Civica Rx, the not-for-profit with a mission to make essential, quality medicines affordable and available to everyone, now provides 60 sterile injectable medications to more than 1,500 U.S. hospitals, representing one-third of all licensed hospital […] |
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Steve Hadley, Intelligent Automation Manager, Intermountain Healthcare. It has become abundantly apparent that robotic process automation (RPA), Intelligent Process Automation (IPA), and machine learning (ML/AI) can improve work efficiencies, provide cost avoidance, and generate cost savings for healthcare organizations. But those benefits are just table stakes. At Intermountain Healthcare, the higher calling and purpose of […] |
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