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  • WEBINAR | Navigating the Perfect Storm: Strategic Preparedness for Behavioral Health’s Unprecedented Crisis

    Dawn Zieger, MPH, Vice President of Psychiatry and Behavioral Health, Geisinger; Tom Milam, MD, MDiv, Chief Medical Officer; and Andy Flanagan, CEO, Iris Telehealth. Healthcare leaders face an unprecedented convergence of challenges in behavioral health: policy shifts, reimbursement pressures, provider shortages, and surging demand are creating a perfect storm that will separate thriving organizations from […]

  • FIRESIDE CHAT | Erik Wexler, President & CEO of Providence: Leading Through Health Care’s Polycrisis

    Healthcare in the U.S. is not just in crisis—it’s in a polycrisis, with multiple forces converging at once. Without bold, collective action, communities across the country risk losing vital services that keep people healthy and save lives. In this Fireside Chat, Erik Wexler, President and CEO of Providence, discusses how the organization is addressing this […]

  • FIRESIDE CHAT | Revenue in the Crosshairs: Adapting to Active CMS & Reimbursement Shifts

    Julie Brown-Georgi, MS, CAHIMS, Founder and CEO, Digital Health Policy Strategies. By late October, CMS and related regulatory changes for 2025 will no longer be theoretical, they’ll be affecting claims, coverage, and cash flow. This webinar unpacks the real-world financial impacts of newly implemented policies, from reimbursement shifts to altered payment models, and explore strategies […]

  • WEBINAR | Using Agentic AI to Transform the Patient Payment Experience

    Join Keri McCrensky, VP of Healthcare Digital Transformation at EXL, and Michael Walsh, VP of AI Solutions at EXL, as they explore how Agentic AI is revolutionizing healthcare operations and revenue cycle management. Discover how customized large language models (LLMs) can streamline complex workflows to significantly enhance the patient experience and improve self-pay collections. This […]

  • WEBINAR | The Missing Link: Empowering Healthcare’s Middle Leaders

    Cathi Rittelmann, Senior Client Partner, Korn Ferry. Healthcare organizations are facing unprecedented pressures—from workforce shortages and rising patient expectations to rapid technological change and regulatory demands. At the center of these challenges are frontline and middle managers, who serve as the critical link between organizational strategy and day-to-day care delivery. Yet, many lack the support, development, […]

  • WEBINAR | Patient Experience at Ochsner Health System: Cross Collaboration to Reduce Unnecessary ED Utilization

    Noah Pores, MD, Medical Director, Virtual ED; and Ryan Pattison, AVP Product Development, Ochsner Health System. Learn how Ochsner shifted the ownership of tech strategy from a siloed, IT-only approach to one that is collaborative and driven by data and insights. See how this approach helped stand up the Virtual Emergency Department, an innovative telehealth offering […]

  • FIRESIDE CHAT | Navigating the Clinical AI Revolution: Quality, Safety, and the Role of Humans

    David W. Bates, MD, MSc, Medical Director of Clinical and Quality Analysis, Information Systems, Partners HealthCare System and Chief, Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital; and Tejal Gandhi, MD, MPH, CPPS, Chief Safety and Transformation Officer, Press Ganey. Clinical AI is rapidly moving from pilot projects to scaled implementation […]

  • POP-UP DIALOGUE | “Navigating the NIH Funding Landscape: A Member Discussion on Recent Cutbacks”

    Majid Afshar, MD, MS, Associate Professor, Director, Institute for Clinical and Translation Research (ICTR) Learning Health System, Department of Medicine, University of Wisconsin School of Medicine and Public Health, Affiliate, Department of Biostatistics and Medical Informatics, Affiliate, Data Science Institute Christy Harris Lemak, PhD, FACHE, EVP, Research and Learning, Scottsdale Institute   Discussion Questions: How […]

  • WEBINAR | Redefining Revenue Integrity: Strengthening Compliance and Financial Performance with AI

    Josh Amrhein, Business Manager; Eric Evenson, Business Director; and Tanai S. Lobban, Product Owner, Solventum. As payer scrutiny intensifies and documentation expectations continue to rise, health systems are rethinking how they safeguard financial performance and compliance across the revenue cycle. This webinar explores how AI is reshaping revenue integrity not as a downstream function, but […]

  • FIRESIDE CHAT | When Algorithms Harm: Understanding and Addressing Bias in Clinical Care

    Amaka Eneanya, MD, MPH, FASN, Adjunct Professor of Medicine, Emory; and Cardinale B. Smith, MD, PhD, FASCO, Chief Medical Officer, Memorial Sloan Kettering Cancer Center. For decades, race-based clinical algorithms have shaped diagnosis and treatment decisions across medicine, often without critical examination of their underlying assumptions. Yet race is a social, not biological, construct, and […]

  • WEBINAR | The AI Balancing Act: Build, Buy, or Partner?

    Health systems are facing unprecedented pressure to deliver value, reduce operational friction, and thoughtfully integrate AI into clinical and administrative workflows. But with limited resources and rapidly evolving technology, leaders are confronting a central strategic dilemma: What should we build internally, what should we buy, and when is it best to partner?  In this engaging […]

  • WEBINAR | Here Health: Creating a Virtual-First Care Experience From Within A Health System

          Brooke Crotty, MD, MPH, FACP, VP, Chief Digital Officer; Melek Somai, MD, MPH, Assistant Professor of Medicine & Chief Technology Officer; and Toni Hofhine, Business Operations Manager, Froedtert & the Medical College of Wisconsin Health Network. With 45% of primary care physicians projected to leave the workforce in the next decade (AAMC)—the […]

  • WEBINAR | The MOTHeRS Project: Maternal Outreach through Telehealth for Rural Sites

    Sy Atezaz Saeed, MD, MS, FACPsych, Professor and Chair Emeritus, Department of Psychiatry and Behavioral Medicine, Brody School of Medicine. Women face significant challenges in accessing comprehensive, affordable, high-quality maternal and mental health care, especially in rural areas that are characterized by high unemployment, poverty, significant minority populations, and geographic barriers that complicate access to […]