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Chris Stebbins, Vice President of Digital Transformation, Leah Schelin, SVP & General Manager, Clinical and Pharmacy Services, and Shashank Verma, Head of Global Digital CX, EXL Health. Crisis tend to accelerate macro trends especially for contact centers. The implementation of remote working, digital service services, ML, AI and messenger bots have been accelerated with COVID […] |
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Between the COVID-19 pandemic, merging with SCL Health, and overall workforce changes in healthcare, it can be easy for Intermountain Healthcare caregivers to feel burned out. During this webinar, listen as Intermountain’s Chief People Officer, Heather Brace, describes how the organization is helping keep caregivers engaged in combating burnout by using llamas, new education offerings, […] |
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Anjali Jain, MD, Medical Officer for the Division of Evidence-Based Practice, Center for Evidence and Practice Improvement, Agency for Healthcare Research and Quality (AHRQ), and Juan Rojas, MD, Coggeshall Instructor of Medicine in the Section of Pulmonary and Critical Care, University of Chicago Medicine. Recent reports have highlighted the role of algorithms used in healthcare, […] |
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Morgan Bradham, MBA, Vice President of Operations, Palmetto Primary Care Physicians, and Brad Crater, RN, MBA, Senior Director Product Strategy, Optum. Join Morgan and Brad as they share tactical approaches to leverage data to improve provider performance. Given the wide array of data available to help providers manage population health, it can be challenging to […] |
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Melissa Welch, MD, Chief Medical Officer, Health Catalyst. Effective population health initiatives are challenging to implement for a variety of reasons. Care teams are already overburdened, and healthcare data is challenging to aggregate and analyze. These factors make it difficult to accurately identify patients who are high-risk or have rising risk for poor outcomes and […] |
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Gretchen Brown, MSN, RN, ACNIO, Stanford Health Care, Samuel Thomas, MD, MS, CMO, PocketRN, and Mirini Kim, DNP, RN, CPNP-PC, Director of Nursing, PocketRN. In January 2021, Stanford Health Care Nursing Administration and the Stanford Medicine Catalyst team partnered with PocketRN, a virtual nursing platform, to enable Stanford nurses who were working part time or […] |
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Avijit Chatterjee, PhD, Senior Director and Head of AI/ML and NextGen Analytics, Memorial Sloan Kettering Cancer Center. Artificial intelligence and machine learning provide unprecedented opportunities to turn data into actionable insights, and accelerate digital transformations toward intelligent hospital operations, precision health, and personalized care across the health continuum. Applying AI/ML to the fight against cancer […] |
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