Erin Powell, System Vice President of Digital Health, SSM Health; Geoff Wester, Digital Health Strategy Director, SSM Health; and Julia Millard, Chief Customer Experience Office, DexCare Health. Learn about the evolution of SSM Health's journey towards a comprehensive digital health strategy that has resulted in new patient acquisition growth of 17%. SSM's approach to driving […]
With a vast array of new care options right at their fingertips, a growing number of patients have become "free agents". They expect convenient, accessible, and mobile-friendly experiences - the standards set by e-commerce leaders in other industries, but slower to mainstream in medicine. Piedmont is embracing this as a strategic imperative, achieving remarkable results […]
Deb Muro, Chief Information Officer, El Camino Health; and Sonja Tarrago, MD, Head of Physician Strategy, DexCare. In the heart of Silicon Valley, where tech-savvy consumers are conditioned to expect seamless digital experiences, El Camino Health knew it had to meet the moment to compete. The organization implemented a comprehensive digital care strategy that led […]
Matt Blosl, Chief Executive Officer, DexCare Health. Health systems often talk about their “digital front door,” but too often, the experience patients find there is confusing, transactional, and uninspired. The Medical University of South Carolina (MUSC) decided to take a different path. In this webinar, Crystal Broj, Chief Digital Transformation Officer, shares how MUSC challenged […]