2002 Winter Conference

Yarrow Resort Park City, Utah March 8-9, 2002 Agenda Presentations Park City Minutes  1:00 pm- 2:45 pm HIPAA: What We're Doing Out Here in the Trenches", Mathew Calais, CIO, Legacy Health System, FacilitatorA quick, informal update from each participant. Comment on the results of your gap analysis, security audit and overall plan approach. We will also […]

2002 Spring Conference

“From Strategy to Reality – Leading the Cultural Transformation”

2002 Fall Forum

“Enabling Patient Care and Safety: A Look Ahead”

Status of CPOE in Community Hospitals

Dr. David Classen, Vice President, FCG, and advisor to the IOM, Leapfrog Group and JCAHO, reviews his research and his personal observations on the status of this initiative in non-academic, research settings.

Geisinger on Learning Management Systems: Needs Assessment and Selection

Jack Latshaw, Manager of Technology Education Services, Geisinger Health System, Danville, PA, presents their needs assessment and vendor selection approach for a Learning Management System. He describes how the learning/training needs of the entire organization are taken into account and how professional, departmental, and regulatory requirements are met with the adoption of an enterprise strategy.

HIMSS Solution Toolkit

Learn how HIMSS Solutions Toolkit provides valuable healthcare IT industry research for a fraction of the price of traditional market research services.

Partners Signature Initiatives

Dr. Thomas Lee, MD, Medical Director, Partners HealthCare Physician Network, Partners HealthCare, Boston, MA, will present Partners major objectives for funding the infrastructure that will increase overall system value. He will cover the strategic imperative, and review the five resulting funded initiatives: information system infrastructure, patient safety, quality metrics, disease management, and trend management.

Ambulatory ADE’s: Research Data and Opportunities for Prevention

Dr. Tejal K. Gandhi, M.D. M.P.H., Director of Patient Safety-Brigham and Women’s Hospital, Partners HealthCare System, Inc., Boston MA, reviews her NEJM published research study. She will describe the study data on 661 patients demonstrating the occurrence of ADE’s, and the severity, preventability, and causes. Dr. Gandhi will also discuss other significant ambulatory patient safety […]

Customer Service: Award Winning Healthcare in the Age of the Mature Consumer

George Miller, CEO, Provena St. Mary’s Hospital, Kankakee, IL, describes the changing demographics in America, and how healthcare organizations can design customer service to meet new consumer needs and gain competitive advantage. He reviews the exciting results achieved in customer service improvements, and the role of technologies in their strategy.

Six Sigma Revenue Cycle Results at CHRISTUS Health

Gary Prala, Team Leader at CHRISTUS Health, Dallas, TX, will describe their approach to “Service Sigma”: a common, portable approach that is sustainable by people and technology. He will review results from the 12 hospitals using the redesigned process, including one teaching, one suburban and one rural facility, all with significant bottom line results.