IT Cost Benchmarking: What Works and What Does Not
Kent Gale, President, KLAS Enterprises, Orem, UT, and Helen V. Thompson, CIO, Heartland Health, St. Joseph, MO, invite you to attend a discussion about benchmarking approaches, including both the value that can be gained and the pitfalls that have been inherent in many benchmarking efforts. The SI benchmarking process, developed by Spectrum Health and maintained […]