David C. Classen, M.D., M.S., Vice President, CSC (formerly First Consulting Group) and Associate Professor of Medicine and Consultant in Infectious Diseases, School of Medicine, University of Utah, Salt Lake City, reviews the 2008 Leapfrog and National Quality Forum CPOE standards, including the compliance requirements, testing details, and lessons learned to date from the testing […]

Mike Smith, KLAS Enterprises, Orem, UT. A huge surge is occurring in outsourcing the hosting of applications. What is working and who delivers?

Linda Talley, Director of Nursing Systems, and Roberta Alessi, Executive Director, Operations and Compliance, Children's National Medical Center, Washington, DC. This leading Children’s Medical Center implemented a patient interactive system as part of new facility design in November 2007. The system offers customer service and entertainment functionalities including a variety of information links to area […]

Scott Whyte, VP, Information Technology, and Dan Ferguson, MD, MS, FACP, CPE, Vice President, Medical Operations, Catholic Healthcare West, San Francisco. CHW describes their approach to electronic results distribution to physicians, and its impact. A participating community physician also describes how this technology has increased both practice productivity and patient safety.

Erica Drazen, Ed D, VP, CSC, formerly First Consulting Group. CSC has recently completed a survey of healthcare organizations to assess industry progress towards national goals. Their "Evolution Framework" uses widely-accepted industry benchmarks for Safety, Accountability/Transparency, Patient Centeredness, and Efficiency and is a self-scoring instrument including 40 operational and 40 IT measures. A brief report […]

Emily Handwerk, System Executive Information Systems, Memorial Hermann Health System, Houston, demonstrates a key operations management tool and describes its use, IT's role in supporting the process, and ongoing governance matters addressed by Memorial Hermann as the management process and tool evolves.

Ronald Bonig, VP and CIO, The George Washington University, and George Conklin, VP and CIO, CHRISTUS Health. With the recently updated regulations for E-Discovery, it is necessary for organizations to review the rules of the road for legal preservation and retention, create new maps for easy navigation, and update discovery procedures to eliminate the fines […]

Christopher Chute, MD, DrPH, Professor and Chair, Biomedical Informatics, Mayo Clinic, Rochester. Standard terminology and vocabulary are now widely recognized as crucial elements for interoperability and within enterprise data consistency. Dr. Chute outlines the present trends for enterprise terminology management, some ongoing developments, and Mayo's approach. He also highlights activities at the National Center for […]

Bill Spooner, Chief Information Officer, and Nancy Pratt, SVP Clinical Effectiveness, Sharp HealthCare, San Diego. This session reviews how Sharp HealthCare answered the 2007 HealthCare Baldrige criteria across all seven categories. Areas the examiners highlighted as particular strengths are explored. Sample process diagrams and tools employed at Sharp are also discussed, as are results from […]

Ben Brown, Research Director, KLAS Enterprises, Orem, UT. Larger, acute care organizations are demanding more from their PACS system. What vendors are delivering? Imaging crosses traditional boundaries, creating new opportunities to improve care and leverage technology. Where are providers turning as they replace their legacy PACS?

Cyndie Lundberg, Clinical Informatics Educator, College of American Pathologists, SNOMED Terminology Solutions and Robert H. Dolin, MD, FACP, FACMI, Kaiser Permanente, Department of Internal Medicine, Physician Lead, KP HealthConnect Convergent Medical Terminology Team. The use of standard terminology provides interoperable patient data and the ability to share data across acute care departments and other facilities. […]

Doug Thompson, Principal, Strategy Expert, CSC, and Patricia Johnston, FHIMSS, Vice President Information Systems, Texas Health Resources, explain how to manage a clinical system implementation "to the benefits", instead of "to the technology". Lessons learned from surveys and direct experience with more than 100 hospitals that have focused on benefits in their implementations are described […]

Jeremy Bikman, KLAS Enterprises, Orem, UT. Where does the industry sit relative to concurrent access to clinical and financial data that is required to run today's acute care organizations? Presentation and audio recording links available upon request. Contact the Scottsdale Institute at scottsdale@scottsdaleinstitute.org