KLAS on Workflow

Karen Ondo, Executive Vice President, KLAS Enterprises, Orem, UT. As legacy solutions are replaced there is considerable investment in sophisticated application portfolios with the expectation is that these solutions will provide the capability to route accurate data to the right person at the right time: improving the quality of processes and their outcomes. A review […]

Systems Benefits Measurement: Update on the HIMSS/SI Pilot Data Collection

Douglas I. Thompson, FCG Director and Chair of HIMSS Task Force on CIS Benefits Measurement, reports on the data collected thus far in the pilot. Data has been entered by 17 SI member organizations and contains both planned and achieved benefits. Doug provides conclusions from this early data, implications for the larger roll-out, and next […]

Go Lives or Saved Lives? Aligning IT Incentive Comp with Clinical Outcomes

Jonathan Manis, CIO, and William F. Morgan, System Director of Support Services, Provena Health, Frankfort IL, describes the benefits and results from aligning IT incentives with organizational performance improvement. The presentation addresses clinical operations and information services stakeholder goals, IT budget considerations, and benefits realization.

Dynamics of the Future for the CIO

Bert S. Reese, MBA, VP and CIO, Sentara Health Systems, Norfolk VA, describes what CEO’s demand of today’s CIO and what constitutes a high performing CIO and IT organization.  Conclusions and predictions are based on vertical market research.

KLAS on Speech Recognition and Transcription Outsourcing

Jeremy Bikman, Director, Medical Equipment, KLAS Enterprises, Orem UT Presentation and audio recording links available upon request. Contact the Scottsdale Institute at scottsdale@scottsdaleinstitute.org

Making IT a Lean, Mean, Fighting Machine

John W. Frein, MBA, PMP, Senior Process Engineer, Spectrum Health, Grand Rapids MI, describes planning, organizing and executing IT process improvement using the tools and techniques of Lean Healthcare and the Toyota Production System. John will share his experiences in assisting teams over the past 11 years with improving operational performance and strengthening customer relationships […]

Using Knowledge Management Tools in Clinical Decision Support at Partners Healthcare

Tonya Hongsermeier, MD, MBA, Corporate Manager, Clinical Knowledge Management and Decision Support, Partners HealthCare System, Boston, reviews the benefits of using KM tools in the CDS function.  How KM tools assist in the management and maintenance of clinical rules, culture change challenges and solutions, successful adoption strategies, and lessons learned are included.

Connecting for Health’s Common Framework Model and IHE’s PIX/PDQ

John D. Halamka, MD, CIO, and Charles Parisot, CareGroup/Harvard Medical School, Boston. To match patient records interoperably in a distributed and complex healthcare system, the proposed Common Framework has mapped a record locator service for distributed patient records to the IHE Patient Identifier Cross Reference (PIX) and Patient Demographic Query (PDQ) integration profiles.  Dr. Halamka […]

Project Management Office: a University of Illinois Medical Center Case Study

Rose Ann Laureto, FCHIME, CIO, University of Illinois Medical Center, Chicago, describes the benefits achieved and lessons learned from the implementation of a PMO to address comprehensive IT planning. This initiative included the development of collaborative relationships with department leaders, a formal web based process for requests and prioritization, project management training and the implementation […]

Managed Care Perspectives on Hospital Quality and Cost

Steven S. Eisenberg, MD, Chief Science Officer, UnitedHealthcare, Edina, MN.  Fueled by business coalitions and large employers, Managed Care Organizations have been tasked to provide physician and hospital quality and efficiency information to consumers. As a leading proponent of simplified reporting using national standards, Dr. Eisenberg discusses the various methodologies that UnitedHealthcare uses nationally to […]

Portal Metrics: Benchmarking Web Investments

Chris Lane, ITS Business Services, Catholic Healthcare West, leads a presentation and discussion comparing web investments relative to organizational size and complexity. Comparisons include web portal vendor, hardware, staffing and software costs. In order to participate in the call, please submit data elements using the brief survey form (see this teleconference listing on the SI […]

KLAS on Clinical Market Share

Kent Gale, CEO, KLAS Enterprises, Orem, UT. Healthcare executives question the adoption rate of electronic tools, depth of use, and cost to achieve a paperless environment. KLAS combines two different studies to explain the vendors of choice according to market preference and why. Included are market share, four year trends and overall adoption rates by […]

Management Tool for Product Recalls: Risk and Safety Management Alert System

Denise M. Abshire, Supervisor Central Supply/Materials Management, Christus St John Hospital, TX, describes RASMAS; an innovative, web based solution for dramatically improving the ability to respond to product and drug alerts and recalls. The results of streamlined operations and the impact on patient safety are included. We're sorry, but there is not audio recording for […]

AHRQ on Demonstrating the Value of Healthcare IT

Scott Young, MD, Director, Health IT Portfolio, Agency for Healthcare Research and Quality, Rockville, MD. Dr. Young describes select aspects of the Health IT Portfolio, which consists of over 100 projects to plan, implement and demonstrate the value of health IT in improving patient safety and quality. AHRQ provides expert assistance and facilitates knowledge sharing […]