Impact of Patient Involvement in their Care

Kathy Pereira-Ogan, RN, Director of Service Excellence and Patient Satisfaction, and Kristen Lindsey Project Leader for the Department of Information Services, Christiana Care Health System, Wilmington, DE.

Using Technology to Improve the Patient Experience

Bryan Croft, Vice President of Operations, The Methodist Hospital, Houston, discusses the innovative ways Methodist is leveraging interactive technology to improve the patient experience. He explains how The Methodist Hospital […]

A Review of the Piedmont Healthcare OIG Audit

Nadia Fahim-Koster, MBA, CHPS, CISSP, Information Security Director, Piedmont Healthcare, Atlanta, and Cliff Baker, PricewaterhouseCoopers, describe the OIG Security Audit of Piedmont, lessons learned, and the related CMS Security Audits. […]

CPOE Simulator at Northwestern Memorial Hospital

Tim Zoph, Vice President and Chief Information Officer, Northwestern Memorial Healthcare, and David C. Classen, MD, M.S., CMO, CSC. The session outlines the experience of Northwestern Memorial Hospital with the […]

Bridging Information Gaps across the Healthcare Continuum

Eric Leader, VP of Technology Architecture at Carefx, and former Chief Technology Architect for CHW, discusses strategies for managing care transitions and information gaps between diverse departments, systems, and facilities. […]

Episodes of Care Management using Payer Claims Data

Dogu Celebi, MD, Chief Medical Officer; Dan Dunn Ph.D., Chief Technology Officer, and Nick Hilger, Senior VP, Ingenix Health Solutions. Increasingly CMS and Commercial Insurers are using claims data to […]

Banner Health E-Discovery Preparedness and Response Planning

Maritza Santamaria-Hoffman, R.N., J.D. Associate Litigation Attorney, Banner Health/Risk Management, and Matthew T. Clarke, Attorney, Ryley, Carlock & Applewhite. Ms. Santamaria and Mr. Clarke conduct a two part discussion of […]

The Commonwealth Fund: Why Not the Best?

Anne-Marie J. Audet, M.D., MSc, SM, Vice President, Quality Improvement and Efficiency, the Commonwealth Fund, New York City and Ramanathan Raju, M.D., Executive Vice President, New York City Health and […]