Summary |  Photos

THURSDAY, OCTOBER 31

7:30 – 8 am
Continental Breakfast

8 – 8:15 am
Welcome to Scottsdale Institute’s 2013 Fall Forum
Don Wegmiller, Chairman, Scottsdale Institute and Chairman and Co-Founder, C-Suite Resources
AUDIO

8:15 – 8:45 am
Welcome to UCLA: Results from the Best Patient Experiences
Tony Padilla, Chief Patience Experience Officer, UCLA Health
PRESENTATION  |  AUDIO

8:45 – 9:15 am
Keynote: From Obstacle to Enabler – The Coming Revolution in Health IT
Arthur L. Kellermann, MD, MPH, Dean, F. Edward Hebert School of Medicine, Uniformed Services University, and former Paul O’Neill-Alcoa Chair in Policy Analysis, RAND Corporation
PRESENTATION  |  SUPPLEMENT  |  AUDIO

9:45 – 10:15 am
Break

10:15 – 11:30 am
Panel Discussion – Defining and Creating the Comprehensive Patient Experience
AUDIO

Overview and Moderator:
Arthur L. Kellermann, MD, MPH, Dean, F. Edward Hebert School of Medicine, Uniformed Services University, and former Paul O’Neill-Alcoa Chair in Policy Analysis, RAND Corporation
Panel:
Jennifer Fine, Founding Member, UCLA Mattel Children’s Hospital Parents Advisory Council
Virgina McFerran, CIO, UCLA Health
Tony Padilla, Chief Patient Experience Officer, UCLA Health
Lynn Skoczelas, VP, Sharp Experience, Sharp HealthCare

11:30 – 12:30 pm
Panel Discussion – Engaging Clinicians and Consumers through Technology
SUPPLEMENT  |  AUDIO

Overview and Moderator:
Harry Greenspun, MD, Senior Advisor, Health Care Transformation and Technology, Deloitte Center for Health Solutions
Panel:
Amy Compton-Phillips, MD, Associate Executive Director, Quality, The Permanente Federation LLC, Kaiser Permanente
Julia E. Hoffman, PsyD, National Director, Mobile Mental Health, US Department of Veterans Affairs
Kerry McDermott, MPH, Senior Director, Health Care Technology Policy, West Health Institute, and former Director of Healthcare, Federal Communications Commission
Fiona McNaughton, Senior Director Solution Management, Truven Health Analytics

12:30 – 1:30 pm
Luncheon

1:30 – 3 pm
Panel Discussion – Community Systemness from the Patient’s Viewpoint
AUDIO

Overview and Moderator:
Santiago Muñoz, Chief Strategy Officer, UCLA Health
Panel:
George Conklin, SVP/CIO, CHRISTUS Health
Charles Saunders, MD, CEO, Healthagen, Aetna
Joe Sullivan, Member, Board of Advisors, UCLA Hospital System, and Chairman Emeritus/ Board Member, RAND Health
Anthony White, Founder, Senior Patient/Family Advisor, Torrance Memorial Medical Center and Community Liaison, Cancer Support Community, Redondo Beach

3 – 3:30 pm
Break

3:30 – 5 pm
Panel Discussion: Population Health for Better Care
AUDIO

Overview and Moderator:
Samuel A. Skootsky, MD, Chief Medical Officer, UCLA Faculty Practice and Medical Group
Panel:
Molly Joel Coye, MD, MPH, Chief Innovation Officer, UCLA Health
Michael Goran, MD, VP, Actuarial Consulting, Optum
Scott Weingarten, MD, SVP, Chief Clinical Transformation Officer, Cedars-Sinai Health System
Krischa Winright, CIO, Priority Health, and VP, Information Systems, Spectrum Health

FRIDAY, NOVEMBER 1

8:30 – 9:00 am
Welcome and Overview of Tours and Technologies
Shannon O’Kelley, COO, UCLA Medical Center
VIDEO – 23 mins; includes Telepresence Consultation Demonstration by Dr. Latisha Ali, MD

9:00 – 9:45 am
Telepresence Consultation Demonstration
See video, immediately above

9:45 a.m. – 11:45 am
Tours – Ronald Reagan UCLA Medical Center and UCLA Simulation Center