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SI 2023 Annual Conference: Beyond Zero-Sum: Committing to the Infinite Game

April 12, 2023, 10:30 am - April 14, 2023, 1:00 pm CDT

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Beyond Zero-Sum: Committing to the Infinite Game

  • Workforce Burnout and Shortages
  • Next Generation Virtual and Digital Care Models
  • Accountability for Quality, Cost, and Equity Outcomes

April 12-14, 2023, Westin Kierland, Scottsdale, AZ

SPECIAL 30th ANNIVERSARY EVENT

Today’s healthcare ecosystem is constantly evolving, and for health systems it’s far less about winning and losing than it is about morphing and improving continually. Health organizations now have an infinite number of options, opportunities…and responsibilities: So how do we, especially in non-profit systems, many faith-based, maintain our mission to serve our communities comprehensively while remaining current on today’s technology, medical breakthroughs, and consumer experience expectations? What are our unassailable assets—our community crown jewels—that we can reimagine, redefine and reorganize in a new world of digitally enabled, collaborative, equitable and consumer-centered “primary health?”

How do we instill rigorous financial and operational discipline within while discerning trusted partners and collaborators without, moving far beyond a zero-sum mindset into countless, collaborative possibilities? Join us for the special 30th Anniversary Conference to discuss these topics.

Overview

What can you expect from the SI Annual Conference? This is a panels-only conference with moderated debrief discussion groups for collective sense-making, candid conversations about lessons learned, plenty of time for informal networking, and an earnest desire to collaborate with peers to solve the truly tough issues of building and operating the health system of the future.

Who Should Attend

This invitation-only conference is an interactive experience for SI Member executives. SI conferences are intimate sessions, designed for C-Suite executives (management, information and security, analytics, innovation, transformation, strategy, operations and finance), member officers, board members and other business and clinical executives who would benefit from peer collaboration, information sharing and networking.

Our approach is more “participation” and less “presentation,” so come prepared for relaxed, informal and highly interactive discussion with senior management teams from other leading health systems.

Wednesday

10:30 am

Location: Rainmaker Ballroom

Conference Registration Desk opens

11:30 am

1:00 pm

Location: Northern Sky Terrace

Welcome Luncheon

1:00 pm

1:15 pm

Location: Rainmaker Ballroom

Welcome and Annual Report

In the year ahead we will be addressing these key issues based on our 2023 SI Roadmap: Workforce, Care Redesign and Accountability for Quality, Cost and Equity

Donald C. Wegmiller, FACHE

Chair, Scottsdale Institute; Chair and CEO, C-Suite Resources

    Janet Guptill, FACHE, CPHIMS

    President and CEO, Scottsdale Institute

      1:15 pm

      2:15 pm

      Location: Rainmaker Ballroom

      Virtuous to Vicious: Healthcare in Jeopardy

      Keynote: TBD

      Moderated Audience Q&A

      U.S. healthcare has moved into a vicious cycle marked by intensified competition and noticeable acrimony between major players. Growing tension between major health insurers and health systems is illustrative. Virtuosity to insurers is predicated on the core belief that keeping providers honest and care affordable is their domain; its vicious pursuit is to attribute unsustainable health costs to hospital inefficiency and price gouging. The virtuous cycle for hospitals is premised on community health and provision of services to those unable to pay; the vicious cycle is the unwelcome intrusion of insurers and private investors who put profit above all else by paying them less so they can keep more.

      It’s clear the system has made the transition to the vicious cycle. And economic conditions will make it more intense: the Federal Reserve Bank anticipates real GDP will be +1.8% this year and near zero in 2023. Inflation will remain high, eviscerating wage increases, and consumer confidence, already at a 30-year low will drop further. The vicious cycle imperils the moral high ground enjoyed by this industry for a hundred years. It will accelerate policies that level the playing field and intensify populist reforms like price controls and affordability.

      It’s a critical time for this industry, especially health insurers and health systems. Is common ground achievable or the acceleration of the vicious cycle inevitable? And how will the greater good be served if the vicious cycle leaves the system in ruin?

      It’s time for an adult conversation about the future of the system. It’s unclear and in jeopardy.

      Moderator

      Paul Keckley, PhD

      Managing Editor, The Keckley Report; Managing Partner, The Keckley Group

        2:15 pm

        2:45 pm

        Break and Audience Poll

        2:45 pm

        3:45 pm

        Location: Rainmaker Ballroom

        Strategic Dimensions to Solving our Healthcare Workforce Crisis

        Possible Discussion Questions:

        • What is involved in “right-sizing the American healthcare workforce? What role does “self-care” play in this new era of healthcare management? What role does technology play in designing new ways for deploying a shrinking clinical workforce?
        • What do you think are the keys to addressing talent pipeline growth, e.g., nursing and medical education, CHWs, other credentialing movements, new curriculum development incorporating tech, leveraging “mentors” to new staff, more collaborative care team models
        • How do we address clinical staff retention, and workforce redesign, e.g., “working at the top of our license,” increase engagement, create quality environment, reduce stress, reduce workplace violence, enhance staff safety?
        • Where can technology play a stronger role in supporting our caregivers, simplifying the workflow, or enabling more patient self-care? Where has technology been effectively deployed to streamline documentation, support staff scheduling, engage consumers?
        • What are emerging roles that will support new models of care delivery and lower overall cost of care? Where are the bottlenecks?
        • How does technology play a role in educating, motivating, and managing the next generation of our clinical workforce?

        Moderator

        Tom Sadvary, FACHE

        Vice Chairman at Scottsdale Institute; former CEO at HonorHealth

          Panel

          Kathleen Sanford, DBA, RN, FAAN, FACHE

          Executive Vice President, Chief Nursing Officer, CommonSpirit

            Liz Foshage, CPA

            Executive Vice President and Chief Financial Officer, Ascension

              3:45 pm

              5:15 pm

              Location: Rainmaker Ballroom

              Breakout Groups: Creative Problem-Solving: Operationalizing our Digital Enterprise

              Conference attendees are invited to breakout groups with a mix of clinical, operational, and financial backgrounds to work through a series of scenarios calling for creative solutions.

              Scenarios: So Much to Digitize, So Little Time (building blocks for new care models); Three W’s of Workforce, Wellbeing and Workflow (enabling technologies); Accountability for Quality, Cost and Equity Outcomes (analytical frameworks)

              6:00 pm

              Location: Marshall’s Outpost

              Welcome and Networking Reception/Dinner

              Spouses and Guests Welcome

              Thursday

              7:30 am

              8:30 am

              Location: Rainmaker Ballroom

              Continental Breakfast

              7:00 am

              8:00 am

              Location: Deseo

              CEO Breakfast (invitation only)

              8:30 am

              10:00 am

              Location: Rainmaker Ballroom

              SI CEO Panel: What is “Success” as a Health System? CEO Perspective

              Opening Statements, followed by Moderated Q&A and Audience Open Forum

              Possible Discussion Questions:

              • How would you describe your health system strategy for the next 3 years? Next 10 years?
              • What are key strategic investments to achieve this vision? – Where is the greatest opportunity to impact financial performance in the near and longer term?
              • Will you partner or compete with emerging “disruptor” care models? What strategic partnerships will be most important in achieving your vision?
              • How do you see health systems competing effectively for the flow of healthcare dollars in the greater ecosystem? How does IT play a role in your strategic vision?
              • What are you doing to keep people healthy in your communities? How are you engaging with your communities, especially around diversity, equity, inclusion?

              Moderator

              Donald C. Wegmiller, FACHE

              Chair, Scottsdale Institute; Chair and CEO, C-Suite Resources

                Panel

                Michael A. Slubowski, FACHE, FACMPE

                President and CEO, Trinity Health

                  Joseph R. Impicciche, JD, MHA

                  President and CEO, Ascension

                    Wright L. Lassiter, III

                    CEO, CommonSpirit Health

                      10:00am

                      10:30 am

                      Location: Rainmaker Ballroom

                      Break and Audience Poll

                      10:30 am

                      11:30 am

                      Location: Rainmaker Ballroom

                      SI CIO Panel: What is “Success” as a Health System? CIO Perspective

                      Panel Discussion and Audience Q&A

                      Possible Discussion Questions:

                      • How would you describe your health system IT strategy for the next 3 years?
                      • What are key strategic investments to achieve this vision?
                      • Where is the greatest opportunity to impact operating margin in the near and longer term?
                      • What strategic partnerships will be most important in achieving your vision?
                      • How will IT play a role in competing effectively for the flow of healthcare dollars in the greater ecosystem?

                      Moderator

                      Tim Skeen

                      EVP, CIO, Sentara Healthcare

                        Panel

                        Jason R. Joseph, MBA

                        Chief Digital and Information Officer, Corewell Health

                          Craig Richardville, MBA

                          SVP, Chief Information & Digital Officer, Intermountain Healthcare

                            Andy Crowder

                            SVP, Chief Information and Analytics Officer, Atrium Health

                              11:30 am

                              1:00 pm

                              Location: Northern Sky Terrace

                              Attendee Luncheon

                              1:00 pm

                              2:00 pm

                              Location: Rainmaker Ballroom

                              Panel: The Evolving Primary Care Model in the U.S.: Lessons Learned to Date

                              Panel Discussion and Audience Q&A

                              Possible Discussion Questions:

                              • Who is your primary audience and how does your business model work? What are your goals?
                              • Where are the greatest opportunities for partnering with health systems? – What are the top 3 lessons learned from successes and failures to date partnering with health systems?
                              • Primary, specialty and acute care are all needed for community care – what is your view of how all these come together in the most effective way?
                              • How do health systems stay relevant as part of the ecosystem of continuum of care to serve the community? Should health systems compete or partner? Why and how?

                              Moderator

                              Mitch Morris, MD

                              Executive VP, OptumInsight

                                Panel

                                David Buchanan, MD, MS, FACP

                                Chief Clinical Officer, Oak Street Health

                                  Rushika Fernandopulle, MD

                                  Chief Innovation Officer, OneMedical

                                    Omar Baker, MD, FAAP

                                    Deputy Chief Medical Officer, Optum Health

                                      2:00 pm

                                      2:30 pm

                                      Break and Audience Poll

                                      2:30 pm

                                      3:45 pm

                                      Location: Rainmaker Ballroom

                                      Case Study: Successful Health System Partnering Examples

                                      Panel Discussion and Audience Q&A

                                      Possible Discussion Questions:

                                      • How have you structured this business partnership?
                                      • What have been lessons learned along the way?
                                      • What advice would you give to health systems looking to partner with new care model partners?
                                      • How have you applied these principles to partnering with community resource entities, e.g., FQHCs, churches, schools, social services, etc.?

                                      Moderator

                                      M. Michael Shabot, MD, FACS, FCCM, FACMI

                                      Former EVP and System CCO, Memorial Hermann Health System

                                        Panel

                                        Anne Pearson, MD

                                        SVP/CEO Physicians, Memorial Hermann

                                          Feby Abraham

                                          EVP, Chief Strategy and Innovations Officer, Memorial Hermann Health System

                                            Patty Morrow

                                            VP Behavioral Health, Mercy MO

                                              Derek Streat

                                              Derek Streat, Founder, CEO & Chairman, DexCare

                                                3:45 pm

                                                4:45 pm

                                                Location: Trailblazer Ballroom

                                                Panel: Next Generation Population Health Models

                                                Panel Discussion and Audience Q&A

                                                Possible Discussion Questions:

                                                • Present different perspectives – Payer, provider, disruptor led models – and then have the discussion focus on “what’s the right way going forward and why?” what is the context for the success of each?
                                                • How will each of these models Compete vs Collaborate vs. Disintermediate? Who is the ultimate coordinator of care?
                                                • What does it take to deliver better care at lower cost? What is the role of insurance? The health system? The consumer?
                                                • What do we need to do to help healthcare consumers more effectively manage their health?
                                                • Do we need to educate today’s Boards on the hard decisions health system executives will need to make to focus on “health” vs “care” going forward?
                                                • What will be the impact of these national payer/provider models?

                                                Moderator

                                                Craig E. Samitt, MD, MBA

                                                President and CEO, Blue Cross and Blue Shield of Minnesota

                                                  Panel

                                                  Mike Farris

                                                  CEO, Navvis

                                                    Amar A. Desai, MD, MPH

                                                    EVP and President, Health Care Delivery, CVS Health

                                                      Stephen Friedhoff, MD

                                                      SVP Healthcare Services, BlueCross NC

                                                        5:00 pm

                                                        Location: Kierland Commons

                                                        Site Visit to OneMedical/CommonSpirit

                                                        6:00 pm

                                                        Location: Marshall’s Outpost

                                                        Reception and Dinner

                                                        Spouses and Guests Welcome

                                                        Friday

                                                        6:00 am

                                                        8:00 am

                                                        Scottsdale Sonoran Preserve Guided Hike and and Petroglyphs Viewing

                                                        Eric Leader, Guide

                                                        7:00 am

                                                        8:00 am

                                                        CIO Roundtable (invite only)

                                                        8:00 am

                                                        9:00 am

                                                        Location: Northern Sky Terrace

                                                        Breakfast and Breakout Session Report-out

                                                        9:00 am

                                                        10:00 am

                                                        Location: Rainmaker Ballroom

                                                        Keynote: The Long Fix

                                                        Moderated Audience Q&A:

                                                        • What will it take to create a less costly, more efficient, and healthier system for all in the U.S.?
                                                        • What can health systems do to “co-produce” health with its patients, providers, payers, and community organizations?
                                                        • How can we “move the needle” in our own markets while helping to advance a national agenda?

                                                        Moderator

                                                        Vivian S. Lee, MD, PhD, MBA

                                                        President, Health Platforms, Verily Life Sciences

                                                          10:00 am

                                                          10:30 am

                                                          Break and Audience Poll

                                                          10:30 am

                                                          11:30 am

                                                          Location: Rainmaker Ballroom

                                                          Operationalizing Person-Centered Care Models

                                                          Possible Discussion Questions:

                                                          • How are you partnering with the operations executives in your system to redesign workflows to improve staff satisfaction, reduce burnout, and increase staff retention?
                                                          • Where do you see the greatest opportunity for augmenting decision-making with tech tools among your non-clinical workforce? Your clinicians? Your patients?
                                                          • What are your plans and priorities for delivering more self-service capabilities for your patients and families?What governance models have been most effective in making these strategic investment decisions?

                                                          Moderator

                                                          Tricia Julian

                                                          CIO, Baptist Health

                                                            Panel

                                                            April Giard, DNP, MSN, NP-BC, NEA-BC

                                                            SVP and Chief Digital Officer, Northern Light Health

                                                              Joel L. Vengco, MS, MA, CHCIO, CPHIMS

                                                              CIO, Hartford Health

                                                                Kat Rondeau

                                                                Chief Strategy Officer, SW Division, CommonSpirit

                                                                  11:30 am

                                                                  12:30 pm

                                                                  Location: Rainmaker Ballroom

                                                                  Town Hall Forum

                                                                  Polling

                                                                  Moderator

                                                                  Andrew Rosenberg, MD

                                                                  CIO, Michigan Medicine

                                                                    Panel

                                                                    Jordan Asher, MD, MS

                                                                    EVP and Chief Physician Executive, Sentara Healthcare

                                                                      Chero Goswami

                                                                      System VP and CIO, UW Health System

                                                                        Jennifer Sullivan, MD, MPH

                                                                        SVP of Strategic Operations , Atrium Health

                                                                          12:30 pm

                                                                          Location: Rainmaker Ballroom

                                                                          Conference Closing Remarks

                                                                          Donald C. Wegmiller, FACHE

                                                                          Chair, Scottsdale Institute; Chair and CEO, C-Suite Resources

                                                                            Janet Guptill, FACHE, CPHIMS

                                                                            President and CEO, Scottsdale Institute

                                                                              Afternoon

                                                                              Free Afternoon

                                                                              Enjoy your afternoon in Scottsdale! The Westin has a convenient list of terrific activities such as Golf and Spa Services, or off-site activities such as Hot Air Ballooning, or visiting the 50 acre Desert Botanical Gardens.  Learn more >>

                                                                              6:00 pm

                                                                              Location: Paradise Valley Country Club

                                                                              Post-Conference Friday Night Dinner

                                                                              Please note there is limited seating.

                                                                              6:00 pm: Ground Transportation to Paradise Valley Country Club
                                                                              6:30 pm: Cocktails
                                                                              7:15 pm: Dinner

                                                                              Conference Materials/References

                                                                              Conference Materials

                                                                              Amar A. Desai, MD, MPH

                                                                              EVP and President, Health Care Delivery, CVS Health

                                                                                Andy Crowder

                                                                                SVP, Chief Information and Analytics Officer, Atrium Health

                                                                                  Anne Pearson, MD

                                                                                  SVP/CEO Physicians, Memorial Hermann

                                                                                    Craig E. Samitt, MD, MBA

                                                                                    President and CEO, Blue Cross and Blue Shield of Minnesota

                                                                                      Daniel Barchi

                                                                                      CIO, CommonSpirit Health

                                                                                        David Buchanan, MD, MS, FACP

                                                                                        Chief Clinical Officer, Oak Street Health

                                                                                          Donald C. Wegmiller, FACHE

                                                                                          Chair, Scottsdale Institute; Chair and CEO, C-Suite Resources

                                                                                            Feby Abraham

                                                                                            EVP, Chief Strategy and Innovations Officer, Memorial Hermann Health System

                                                                                              Janet Guptill, FACHE, CPHIMS

                                                                                              President and CEO, Scottsdale Institute

                                                                                                Jennifer Sullivan, MD, MPH

                                                                                                SVP of Strategic Operations , Atrium Health

                                                                                                  Jordan Asher, MD, MS

                                                                                                  EVP and Chief Physician Executive, Sentara Healthcare

                                                                                                    Joseph J. Fifer, FHFMA, CPA

                                                                                                    President and CEO, Healthcare Financial Management Association

                                                                                                      Joseph R. Impicciche, JD, MHA

                                                                                                      President and CEO, Ascension

                                                                                                        Kat Rondeau

                                                                                                        Chief Strategy Officer, SW Division, CommonSpirit

                                                                                                          Kathleen Sanford, DBA, RN, FAAN, FACHE

                                                                                                          Executive Vice President, Chief Nursing Officer, CommonSpirit

                                                                                                            Liz Foshage, CPA

                                                                                                            Executive Vice President and Chief Financial Officer, Ascension

                                                                                                              Omar Baker, MD, FAAP

                                                                                                              Deputy Chief Medical Officer, Optum Health

                                                                                                                Patty Morrow

                                                                                                                VP Behavioral Health, Mercy MO

                                                                                                                  Paul Keckley, PhD

                                                                                                                  Managing Editor, The Keckley Report; Managing Partner, The Keckley Group

                                                                                                                    Rushika Fernandopulle, MD

                                                                                                                    Chief Innovation Officer, OneMedical

                                                                                                                      Stephen Friedhoff, MD

                                                                                                                      SVP Healthcare Services, BlueCross NC

                                                                                                                        Tim Skeen

                                                                                                                        EVP, CIO, Sentara Healthcare

                                                                                                                          Vivian S. Lee, MD, PhD, MBA

                                                                                                                          President, Health Platforms, Verily Life Sciences

                                                                                                                            This invitation-only conference is an interactive experience for SI Member executives. Your Symposium conference fee is included in your SI membership dues; however, attendees are responsible for their own hotel and travel expenses.

                                                                                                                            Westin Kierland Resort & Spa

                                                                                                                            6902 East Greenway Parkway
                                                                                                                            Scottsdale, Arizona 85254
                                                                                                                            1-480-624-1000 or 1-800-354-5892
                                                                                                                            Self parking: 10 hours – $10 / Overnight – $20
                                                                                                                            Valet parking: 6am-10pm – $17 / Overnight – $35

                                                                                                                            Please book by Wed March 22nd to receive the discounted rate Westin Kierland Reservations >>
                                                                                                                            The AC Hotel is located in close proximity to the Westin Kierland. AC Hotel Reservations >>

                                                                                                                            Airport: Phoenix Sky Harbor Airport

                                                                                                                            PHX to Westin Kierland = 19.3 miles
                                                                                                                            The hotel does not have a shuttle service. Recommended Shuttle Service is Transtyle. Reservations required.
                                                                                                                            Transtyle Transportation Service >>

                                                                                                                            Westin Kierland Activities

                                                                                                                            See world-class shopping at Kierland Commons, conveniently located within walking distance of the hotel. Wander to Scottsdale Quarter and browse the palm-lined storefronts. Stimulate your sense of wonder at OdySea Aquarium, offering personal, undersea experiences such as SeaTrek Helmet Diving. From rolling golf courses to relaxing spas, our city has something for everyone. Email the Westin Kierland concierge to learn more about local area activities.
                                                                                                                            More info >>

                                                                                                                            Details

                                                                                                                            Start:
                                                                                                                            April 12, 2023, 10:30 am CDT
                                                                                                                            End:
                                                                                                                            April 14, 2023, 1:00 pm CDT
                                                                                                                            Event Category: