Eric Alper, MD, VP & Chief Quality Officer / Chief Clinical Informatics Officer, UMass Memorial Health, and Tejal Gandhi, MD, MPH, Chief Safety and Transformation Officer, Press Ganey. Join Drs. Alper and Gandhi for a discussion on the critical intersection of safety culture, engagement, and inclusion in healthcare. Drs. Alper and Gandhi share how they leveraged […]
Joan Kelly, EdD, MS Ed, MBA, Partner, Strategic Consulting Services, Press Ganey. Top-tier healthcare organizations strive to continually improve the patient experience (PX). But the global pandemic has left caregivers burned out and hospitals short staffed. With employees underwater, your list of improvement goals just grows longer. Leveraging the principles of human-centered design, accelerate PX […]
Jessica Dudley, MD, Chief Clinical Officer, Press Ganey. Top-tier healthcare organizations strive to continually improve their employees' experience. But the global pandemic has left caregivers burned out and hospitals short staffed. With employees underwater, your list of improvement goals just grows longer. So how do you know where to start? Leveraging the principles of self-determination […]
Thomas H. Lee, MD, Chief Medical Officer, Press Ganey & Author of Healthcare’s Path Forward: How Ongoing Crises Are Creating New Standards of Excellence. Dr. Lee explores how the work of healthcare is being transformed by a deeper knowledge of what suffering means for patients, their families, and healthcare providers themselves. Listen in as Dr. Lee […]
Deirdre Mylod, PhD, Executive Director, Institute for Innovation & SVP of Research & Analytics, Press Ganey Associates. Join Dr. Mylod for a data strategy playbook to guide PX and engagement work to stay focused on your path for improvement and the role of exploring variation using a DEI lens. In this webinar, Dr. Mylod shares […]
Jeff Doucette, DNP, RN, FACHE, NEA-BC, FAAN, Senior Vice President & Chief Nursing Officer, Press Ganey Associates. Join Press Ganey Thought Leader and Chief Nursing Officer, Dr. Jeff Doucette as he shares the most recent national data on healthcare workforce and patient engagement and discusses the critical connections between engagement, safety, and quality outcomes. You’ll […]
Amy Compton-Phillips, MD, Chief Clinical Officer, Press Ganey. In a fast-paced and demanding healthcare environment, the well-being of caregivers is of paramount importance. Technology that adds complexity rather than simplifying work can contribute to the challenges of an already difficult job. In our next webinar, join Press Ganey's Chief Clinical Officer, Amy Compton-Phillips, MD to […]
Join Press Ganey's Chief Medical Officer, Thomas Lee, MD, for an insightful exploration of social capital in healthcare, an important competitive differentiator. In this session, Dr. Lee discusses what social capital is and why it matters for healthcare organizations, how strong social capital enhances the Human Experience (HX) for patients, employees, and members, the link […]
Technology is transforming how healthcare is delivered at a previously unimagined pace. Keeping up with this change is creating additional stress in the already complicated experience of providing healthcare or using it. We cannot ask any more of our exhausted caregivers and we certainly can’t ask patients to work harder on their own to navigate […]
Join us for what promises to be an informative and fun discussion with Tom Lee, MD, who in addition to his role as Chief Medical Officer at Press Ganey, is the Editor-in-Chief of NEJM Catalyst, along with SI Executive in Residence, Harry Greenspun, MD as Tom provides quick summaries of five significant and notable articles […]
