WEBINAR | Growing an Enterprise Contact Center and Maximizing Patient Relationships

Hayley Feuerstein, Information Technology Manager, Yale New Haven Health System, and Sam Seering, Product Manager, Epic Cheers. In the early days of the COVID-19 pandemic, when CDC guidance was changing often, people were flooding hospitals and clinics with calls about symptoms, testing, isolation, and exposure, Yale New Haven Health System quickly developed a central contact […]

WEBINAR | Enhanced Suicide Response: Spectrum Health’s Community Focused Approach

Jody Sprague, LMSW, Program Manager for School-Based Suicide Prevention and Lindsay Parker, Program Manager for Suicide Prevention and Behavioral Health Strategy, Spectrum Health.  In response to rising suicide rates over the last two decades, many healthcare systems have implemented programs to identify and address suicidal risk among their patients. In this webinar, leaders from Spectrum […]

WEBINAR / FIRESIDE CHAT | The Nursing Labor Shortage: A Next-Gen Perspective

Catherine L. Gilliss, PhD, RN, FAAN, Dean and Styles Professor of Nursing, UCSF School of Nursing, Associate Vice-Chancellor for Nursing Affairs, University of California San Francisco, and Ken Perez, Vice President, Healthcare Policy and Government Affairs, Omnicell.  The Great Resignation is just the latest labor stream worry for health-system leaders. The nursing labor pool has […]

WEBINAR | How RWJBarnabas Health increased EHR Efficiency and Clinician Well-Being and Decreased Length of Stay

Stephen O’Mahony, MD, FACP, SVP, Chief Health Information Officer, RWJBarnabas Health. With EHR usability concerns contributing to healthcare burnout and patient safety issues, the deployment of a Smart EHR UI is more important than ever. During this webinar, Dr. O’Mahony discusses the successful deployment, scaling to thousands of users, and an enterprise-wide adoption plan of […]

WEBINAR | Clinician of the Future

Thomas Erlinger, MD, MPH, Vice President, Clinical Analytics, and Teresa Mueller, MS, Global Vice President, Communications, Elsevier Health. Over the next 10 years, the healthcare industry will see significant changes and the skills, tools and resources that doctors, nurses and healthcare systems will need for improved patient care will become more complex.  Elsevier’s “Clinician of […]

WEBINAR | Digital Care Journeys Optimize Patient Experience and Improve Operational Outcomes at MultiCare

Ben Chao, MHA, President of CareConnect, Ariel Oksendahl, Joint/Spine Program Manager, and Sam Rosu, MHA, Product Manager, Tech Advisory Services, MultiCare Health Systems. With digital priorities shifting to elevating the consumer experience while also improving patient outcomes, in 2021 MultiCare launched Digital Care Journeys to digitally engage and monitor patients across a broad range of […]

WEBINAR | Principles of Drug Dosing in Patients with Extreme Obesity: One Size Does Not Fit All

Jeffrey Barletta, BS, PharmD, Vice Chair of Pharmacy Practice, Midwestern University.  Obesity is increasingly prevalent in hospitalized patients, which presents many challenges for clinicians, including drug dosing. Drug doses typically do not account for the pharmacokinetic variation that is present with obesity, and failure to account for this variability can lead to underdosing and treatment […]

WEBINAR | How to Use Human Centered Design to Reframe PX and Drive Positive, Sustainable Change

Joan Kelly, EdD, MS Ed, MBA, Partner, Strategic Consulting Services, Press Ganey. Top-tier healthcare organizations strive to continually improve the patient experience (PX). But the global pandemic has left caregivers burned out and hospitals short staffed. With employees underwater, your list of improvement goals just grows longer.  Leveraging the principles of human-centered design, accelerate PX […]

WEBINAR | Suicide Safety: People, Practice, Process and Technology at IU Health

Mary Drewes, MBA, MSN, RN, NEA-BC, VP & Associate Chief Nurse Executive; Alexia Oaks, BSN, RN, Program Director, System Nursing; Jodie Johnston, RN, MBA-MHA, CPHQ, System Improvement Leader; and Katie Flamion, System Improvement Leader, IU Health. Suicide is the 10th leading cause of death in the U.S. with an average of one suicide every 12.6 […]

WEBINAR | Why Climate Resilience is Key to Building the Healthcare Organization of the Future

Elizabeth Baca, MD, MPA, Managing Director, Deloitte Consulting Strategy and Analytics, and Jay Sekhon, Senior Manager, Deloitte Consulting, Deloitte.  Climate change has been recognized as the greatest threat to global public health by the medical research community, exacerbating health inequity and increasing costs of care. While many companies across industries are focused on ESG and […]

WEBINAR | Unlocking Patient Data to Make Evidence Based Care Decisions

Anthony Akosa, MD, MBA, System Medical Director of Care Management, Franciscan Health, and Rita Beckman, APSW, JD, Senior Product Manager, MCG Health. New technology leverages artificial intelligence to search through the electronic health record for patient clinical data that can substantiate a hospital admission. Learn how real-life hospitals are utilizing this technology to get their […]

WEBINAR | Improving Health Equity in Real-World Data Research

Deepesh Chandra, MS, Chief Analytics Officer, Bon Secours Mercy Health, and Mitesh Rao, MD, Founder & CEO, OMNY Health.  Join Deepesh and Mitesh to learn about Bon Secours Mercy Health and OMNY Health are partnering to support health equity in real-world data research, including using healthcare data to partner with researchers and identify equity issues […]

WEBINAR | The Future of the Healthcare Workforce: Solving for Staffing Challenges & Clinical Care Capacity

Harnish Patel, Operational Workforce / Labor Subject Matter Expert, and Lisa Bragg, RN, BSN, MBA, CSSGB, Delivery Service Executive and Quality Assurance, Impact Advisors. Join Harnish and Lisa as they share observations and ideas on where the healthcare workforce is headed, with some proven strategies for improving engagement, retention, workload, and clinical care capacity.

WEBINAR | Start Today: Implementing Low-Hanging Informatics Fruit to Support Value-Based Care Delivery

Tyler Haberle, MD, FACP, Associate CHIO for Ambulatory, Population Health, & Value-Based Care Informatics, and Chris Barber, MS, Clinical Informatics Director for Population Health & Value-Based Care, Intermountain Healthcare. As value-based care payment delivery models expand in the US healthcare system, adopting health informatics solutions to support these models becomes a priority. In this webinar, […]

WEBINAR | Releasing the Valve on Market Pressures: Actionable Strategies for 2023

Randy Notes, Managing Director; Marc Johnson, Quality Assurance & Subject Matter Expert; David LeClercq, Workforce Innovation Practice Leader; and Anil Thyagarajan, Delivery Service Executive & Quality Assurance, Impact Advisors.  Join Randy, Marc, David, and Anil for a discussion on major trends impacting the healthcare business and actionable steps you can take heading into 2023. They […]