WEBINAR | Standardization vs Customization: Achieving Optimal Design for Clinician-EHR Satisfaction that Doesn’t Break the Bank

W. Kendall Wyatt, MD, RN, Associate CMIO, Charleston Area Medical Center.  Dr. Wyatt discusses challenges health system leaders face when balancing the additional IT and administrative costs of building and maintaining customized clinical workflows with the cost of clinician satisfaction and burnout.  Join Dr. Wyatt as he discusses design strategies and key decision points that […]

WEBINAR | Civica’s Plan for “Democratizing” Insulin is a Model for Other Healthcare Market Problems

Dan Liljenquist, Chief Strategy Officer, Intermountain Healthcare, and Board Chair, Civica Rx.  Less than four years after it was launched, Civica Rx, the not-for-profit with a mission to make essential, quality medicines affordable and available to everyone, now provides 60 sterile injectable medications to more than 1,500 U.S. hospitals, representing one-third of all licensed hospital […]

WEBINAR | Patient Engagement as a Strategic Initiative: Better Outcomes for All

Chris Belmont, MBA, VP & CIO, Memorial Hospital at Gulfport, presented with Wolters Kluwer, Health.  Memorial Hospital at Gulfport was always interested in finding ways to reduce readmission rates and connect patients with appropriate follow-up care to improve wellness and lower unnecessary costs. Chris found that real results started to emerge when the hospital stopped […]

WEBINAR | Finding your WHY for Automation

Steve Hadley, Intelligent Automation Manager, Intermountain Healthcare.  It has become abundantly apparent that robotic process automation (RPA), Intelligent Process Automation (IPA), and machine learning (ML/AI) can improve work efficiencies, provide cost avoidance, and generate cost savings for healthcare organizations.  But those benefits are just table stakes.  At Intermountain Healthcare, the higher calling and purpose of […]

WEBINAR | Connected Consumer Experience for a Digitally Connected Future

Chris Stebbins, Vice President of Digital Transformation, Leah Schelin, SVP & General Manager, Clinical and Pharmacy Services, and Shashank Verma, Head of Global Digital CX, EXL Health. Crisis tend to accelerate macro trends especially for contact centers. The implementation of remote working, digital service services, ML, AI and messenger bots have been accelerated with COVID […]

WEBINAR / FIRESIDE CHAT | Telehealth – Past, Present and Future

Lee Schwamm, MD, Vice President of Virtual Care, Mass General Brigham Digital Health, and John Glaser, PhD, Executive in Residence, Harvard Medical School. Virtual care has quickly evolved from being an underutilized, niche set of technologies to a critical foundation of care delivery during the COVID pandemic. As the pandemic recedes into the background virtual […]

WEBINAR | Using Microlearning to Promote Knowledge Retention

Evan C. Howell, MA, Instructional Designer, UNC Health. This presentation highlights a program developed to promote knowledge retention after new hire training via quizzes automatically emailed to trainees upon course completion. This research-backed practice of "spaced retrieval" helps students to cement the training concepts in their minds by moving knowledge from short-term to long-term memory.

WEBINAR | How Llamas, Education, and Listening Can Help Combat Burnout

Between the COVID-19 pandemic, merging with SCL Health, and overall workforce changes in healthcare, it can be easy for Intermountain Healthcare caregivers to feel burned out. During this webinar, listen as Intermountain’s Chief People Officer, Heather Brace, describes how the organization is helping keep caregivers engaged in combating burnout by using llamas, new education offerings, […]

WEBINAR | Towards the Equitable Use of Machine Learning and Algorithms in Healthcare

Anjali Jain, MD, Medical Officer for the Division of Evidence-Based Practice, Center for Evidence and Practice Improvement, Agency for Healthcare Research and Quality (AHRQ), and Juan Rojas, MD, Coggeshall Instructor of Medicine in the Section of Pulmonary and Critical Care, University of Chicago Medicine. Recent reports have highlighted the role of algorithms used in healthcare, […]

WEBINAR | Leveraging Analytics to Engage Providers in Performance Improvement

Morgan Bradham, MBA, Vice President of Operations, Palmetto Primary Care Physicians, and Brad Crater, RN, MBA, Senior Director Product Strategy, Optum. Join Morgan and Brad as they share tactical approaches to leverage data to improve provider performance. Given the wide array of data available to help providers manage population health, it can be challenging to […]

WEBINAR | Predictive Risk Stratification: Using Analytics to Empower Change with Actionable Workflows Description

Melissa Welch, MD, Chief Medical Officer, Health Catalyst. Effective population health initiatives are challenging to implement for a variety of reasons. Care teams are already overburdened, and healthcare data is challenging to aggregate and analyze. These factors make it difficult to accurately identify patients who are high-risk or have rising risk for poor outcomes and […]