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SI 2023 Annual Conference: Beyond Zero-Sum: Committing to the Infinite Game

Beyond Zero-Sum: Committing to the Infinite Game
- Workforce Burnout and Shortages
- Next Generation Virtual and Digital Care Models
- Accountability for Quality, Cost, and Outcomes
April 12-14, 2023, Westin Kierland, Scottsdale, AZ
SPECIAL 30th ANNIVERSARY EVENT
Today’s healthcare ecosystem is constantly evolving, and for health systems it’s far less about winning and losing than it is about morphing and improving continually. Health organizations now have an infinite number of options, opportunities…and responsibilities: So how do we, especially in non-profit systems, many faith-based, maintain our mission to serve our communities comprehensively while remaining current on today’s technology, medical breakthroughs, and consumer experience expectations? What are our unassailable assets—our community crown jewels—that we can reimagine, redefine and reorganize in a new world of digitally enabled, collaborative, equitable and consumer-centered “primary health?”
How do we instill rigorous financial and operational discipline within while discerning trusted partners and collaborators without, moving far beyond a zero-sum mindset into countless, collaborative possibilities? Join us for the special 30th Anniversary Conference to discuss these topics.
Overview
What can you expect from the SI Annual Conference? This is a panels-only conference with moderated debrief discussion groups for collective sense-making, candid conversations about lessons learned, plenty of time for informal networking, and an earnest desire to collaborate with peers to solve the truly tough issues of building and operating the health system of the future.
Who Should Attend
This invitation-only conference is an interactive experience for SI Member executives. SI conferences are intimate sessions, designed for C-Suite executives (management, information and security, analytics, innovation, transformation, strategy, operations and finance), member officers, board members and other business and clinical executives who would benefit from peer collaboration, information sharing and networking.
Our approach is more “participation” and less “presentation,” so come prepared for relaxed, informal and highly interactive discussion with senior management teams from other leading health systems.
Wednesday
10:30 am
Location: Trailblazer Ballroom
Conference Registration Desk opens
11:30 am
1:00 pm
Location: Trailblazer Ballroom and Upper Terrace
Welcome Luncheon
1:00 pm
1:15 pm
Location: Trailblazer Ballroom
Welcome and Annual Report
In the year ahead we will be addressing these key issues based on our 2023 SI Roadmap: Workforce, Care Redesign and Accountability for Quality, Cost and Equity
Donald C. Wegmiller, FACHE
Board Chair Emeritus, Scottsdale Institute
Janet Guptill, FACHE, CPHIMS
President and CEO, Scottsdale Institute
1:15 pm
2:15 pm
Location: Trailblazer Ballroom
Why 2023 is a Make or Break Year for U.S. Healthcare
Keynote:
Healthcare is going through a gut check. The volume and velocity of change is unprecedented. Paul Keckley is an intense observer of that change, diving deep into the trends, tipping points, intended and unintended consequences to bring clients and opinion leaders the unvarnished truth. He’s a believer that the right questions and objective data result in a healthcare system that is healthily balanced in both profit and purpose. He helps pressure test strategy, anticipate public reaction, find opportunities for growth and improve the odds of success.
Moderated Audience Q&A
Moderator
Paul Keckley, PhD
Editor, The Keckley Report
2:15 pm
2:45 pm
Break and Audience Poll
2:45 pm
4:00 pm
Location: Trailblazer Ballroom
Strategic Dimensions to Solving our Healthcare Workforce Crisis
Possible Discussion Questions:
Supply, demand and workflow issues; focus on solutions not the problem.
- How are you changing your business model to systemically redefining the way healthcare is delivered in your markets? What are emerging roles that will support new models of care delivery and lower overall cost of care? Where are the bottlenecks?
- What is involved in “right-sizing” the American healthcare workforce? How do health systems today take a strategic approach to solving for a changing workforce and changing consumer expectations about managing their health?
- What do you think are the keys to addressing talent acquisition and retention? What are creative ways to grow the talent pipeline, e.g., nursing and medical education, CHWs, other credentialing movements, new curriculum development incorporating tech, leveraging “mentors” to new staff, more collaborative care team models
- How does technology play a role in educating, motivating, and managing the next generation of our clinical workforce? How do we address clinical staff retention, and workforce redesign, e.g., “working at the top of our license,” increase engagement, create quality environment, reduce stress, etc.
Moderator
Tom Sadvary, FACHE
Vice Chair at Scottsdale Institute; former CEO at HonorHealth
Panel
Kathleen Sanford, DBA, RN, FAAN, FACHE
Executive Vice President, Chief Nursing Officer, CommonSpirit
Sally Deitch, MSN, RN, FACHE
Executive Vice President, Nursing and Operations Infrastructure, Ascension
Karen Grimley, PhD, MBA, RN, NEA-BC, FACHE, FAAN
Chief Nurse Executive, UCLA Health and Assistant Dean, UCLA School of Nursing
Olesea Azevedo
Chief People Officer AdventHealth
Suzanna Fox, MD
Deputy Chief Physician Executive Southeast Region Women’s Care Service Line Medical Director, Atrium Health
4:00 pm
5:30 pm
Location: Trailblazer Ballroom
Breakout Groups: Creative Problem-Solving: Operationalizing our Digital Enterprise
Conference attendees are invited to breakout groups with a mix of clinical, operational, and financial backgrounds to work through a series of scenarios calling for creative solutions.
Scenarios: So Much to Digitize, So Little Time (building blocks for new care models); Three W’s of Workforce, Wellbeing and Workflow (enabling technologies); Accountability for Quality, Cost and Equity Outcomes (analytical frameworks)
5:30 pm
Location: Northern Sky Terrace
Welcome and Networking Reception/Dinner
Spouses and Guests Welcome
Thursday
7:30 am
8:30 am
Location: Trailblazer Ballroom and Upper Terrace
Continental Breakfast
7:00 am
8:15 am
Location: Powell Room
CEO Breakfast (invitation only)
UAB Research Report-Out: Healthcare CEO and CIO Leadership Competencies
8:30 am
10:00 am
Location: Trailblazer Ballroom
SI CEO Panel: What is “Success” as a Health System? CEO Perspective
Opening Statements, followed by Moderated Q&A and Audience Open Forum
Possible Discussion Questions:
- How do you think your CEO and ELT see the role of the CIO? Is Technology and Data/Analyltics currently seen as a critical imperative or strategy of the organization?
- As you look ahead, what do you think are the current and future strategic information and technology competencies for health system CEOs and CIOs?
- What has been your approach with regards to scale and IT synergies/capabilities in acquisitions and mergers? How are you looking at the breakdown of capital investments by the broad categories of “Tech Debt”/Modernization, Operating Systems/KLO, and Strategic (AI/ML, self-service, new care models, etc.)?
- What do you envision healthcare landscape to look like in five and 10 years? What are key strategic investments to achieve this vision and how will IT play a role?
Moderator
Donald C. Wegmiller, FACHE
Board Chair Emeritus, Scottsdale Institute
Panel
Michael A. Slubowski, FACHE, FACMPE
President and CEO, Trinity Health
Joseph R. Impicciche, JD, MHA
CEO, Ascension
Wright L. Lassiter, III
CEO, CommonSpirit Health
10:00am
10:30 am
Location: Trailblazer Ballroom
Break and Audience Poll
10:30 am
11:30 am
Location: Trailblazer Ballroom
SI CIO Panel: What is “Success” as a Health System? CIO Perspective
Panel Discussion and Audience Q&A
Possible Discussion Questions:
- How would you describe your health system IT strategy for the next 3 years?
- What are key strategic investments to achieve this vision?
- Where is the greatest opportunity to impact operating margin in the near and longer term?
- What strategic partnerships will be most important in achieving your vision?
- How will IT play a role in competing effectively for the flow of healthcare dollars in the greater ecosystem?
Moderator
Tim Skeen
EVP, CIO, Sentara Healthcare
Panel
Jason R. Joseph, MBA
Chief Digital and Information Officer, Corewell Health
Craig Richardville, MBA, CHCIO
Chief Digital & Information Officer, Intermountain Health
Daniel Barchi
SEVP/CIO, CommonSpirit Health
11:30 am
1:00 pm
Location: Trailblazer Ballroom and Upper Terrace
Attendee Luncheon
1:00 pm
2:00 pm
Location: Trailblazer Ballroom
Panel: The Evolving Primary Care Model in the U.S.: Lessons Learned to Date
Panel Discussion and Audience Q&A
Possible Discussion Questions:
- Who is your primary audience and how does your business model work? What are your goals?
- Where are the greatest opportunities for partnering with health systems? – What are the top 3 lessons learned from successes and failures to date partnering with health systems?
- Primary, specialty and acute care are all needed for community care – what is your view of how all these come together in the most effective way?
- How do health systems stay relevant as part of the ecosystem of continuum of care to serve the community? Should health systems compete or partner? Why and how?
- UAB Report-out: CEO/CIO Alignment on Information Technology Strategy
Moderator
Mitch Morris, MD
Scottsdale Institute Executive in Residence
Panel
David Buchanan, MD, MS, FACP
Chief Clinical Officer, Oak Street Health
David Cook, MD, FAAFP
Co-Founder & CEO, One Health Consulting Group
Omar Baker, MD, FAAP
Deputy Chief Medical Officer, United Health Group
Trent Green, MHA, MBA
CEO, One Medical
2:00 pm
2:30 pm
Break and Audience Poll
2:30 pm
3:45 pm
Location: Trailblazer Ballroom
Case Study: Successful Health System Partnering Examples
Panel Discussion and Audience Q&A
Possible Discussion Questions:
- How have you structured this business partnership?
- What have been lessons learned along the way?
- What advice would you give to health systems looking to partner with new care model partners?
- How have you applied these principles to partnering with community resource entities, e.g., FQHCs, churches, schools, social services, etc.?
Moderator
M. Michael Shabot, MD, FACS, FCCM, FACMI
SI Executive in Residence
Panel
Anne Pearson, MD
SVP/CEO Physicians, Memorial Hermann Health System
Feby Abraham, PhD
EVP, Chief Strategy and Innovations Officer, Memorial Hermann
Patty Morrow
VP Behavioral Health, Mercy MO
Virna Little, PsyD, LCSW-r, SAP, CCM
Chief Clinical Officer and Co-Founder, Concert Health
Derek Streat
Co-founder & CEO, DexCare
3:45 pm
5:00 pm
Location: Trailblazers Ballroom
Panel: Governing AI in Healthcare
Panel Discussion and Audience Q&A
Possible Discussion Questions:
- What do you see as the both the potential opportunities and pitfalls from this latest frenzy around OpenAI and other related tools for automatically aggregating information on a topic?
- Why has this ChatGPT taken off so rapidly? What is it tapping that is most relevant for health systems today?
- Who needs to be involved in governing the use of such tools within health systems?
- How can these tools be used to help healthcare consumers more effectively manage their health?
- What are potential business use cases for AI? Where have we seen the greatest opportunities for forward progress with this technology in healthcare?
Moderator
John Glaser, PhD
Executive in Residence, Harvard Medical School; SI Board Chair
Panel
David Classen, MD, MS
Professor of Medicine, University of Utah; Senior Scientist, Pascal Metrics
Suchi Saria, PhD
CEO, Bayesian Health and Endowed Chair/Director of Health & AI Lab at Johns Hopkins
Juan C. Rojas, MD MS
Director of Clinical Informatics & Data Science, Division of Translational & Precision Medicine, and Assistant Professor, Department of Internal Medicine, Division of Pulmonary, Critical Care, & Sleep Medicine, Rush University
Paul Tang, MD, MS
Adjunct Professor, Stanford Clinical Excellence Research Center; CMIO Emeritus, Palo Alto Medical Foundation
Eric Poon, MD, MPH, FACMI
Chief Health Information Officer, Duke University Health System
5:00 pm
Location: Trailblazer Ballroom
UAB Report-out: CEO/CIO Alignment on Information Technology Strategy
Christy Harris Lemak, PhD, FACHE
Executive Vice President, Research and Learning, Scottsdale Institute, Professor, Department of Health Services Administration, University of Alabama at Birmingham Deputy Director, Marnix E. Heersink Institute for Biomedical Innovation, Heersink School of Medicine, UAB
5:30 pm
Location: Marshall’s Outpost
Reception and Dinner
Spouses and Guests Welcome
Friday
6:00 am
8:00 am
Scottsdale Sonoran Preserve Guided Hike
Eric Leader, Guide
7:30 am
8:30 am
Location: Powell Room
CIO Roundtable – with Breakfast (invite only)
Moderator
Jonathan L. Manis
SVP and CIO, CHRISTUS
Peter Smith
CEO, Impact Advisors
8:00 am
9:00 am
Location: Powell Room
Breakfast
9:00 am
10:00 am
Location: Trailblazer Ballroom
Keynote: The Long Fix
Moderated Audience Q&A:
- What will it take to create a less costly, more efficient, and healthier system for all in the U.S.?
- What can health systems do to “co-produce” health with its patients, providers, payers, and community organizations?
- How can we “move the needle” in our own markets while helping to advance a national agenda?
Moderator
Vivian S. Lee, MD, PhD, MBA
Executive Fellow, Harvard Business School; Senior Lecturer, Harvard Medical School (formerly President, Health Platforms, Verily)
Jennifer Sullivan, MD, MPH
Enterprise Senior Vice President, Strategic Operations for Atrium Health
10:00 am
10:30 am
Break and Audience Poll
10:30 am
11:30 am
Location: Trailblazer Ballroom
Operationalizing Person-Centered Care Models
Possible Discussion Questions:
- How are you partnering with the operations executives in your system to redesign workflows to improve staff satisfaction, reduce burnout, and increase staff retention?
- Where do you see the greatest opportunity for augmenting decision-making with tech tools among your non-clinical workforce? Your clinicians? Your patients?
- What are your plans and priorities for delivering more self-service capabilities for your patients and families?What governance models have been most effective in making these strategic investment decisions?
Moderator
Cherodeep Goswami
SVP and Chief Information and Digital Officer, UW Health System
Panel
Tricia Julian
CIO, Baptist Health
April Giard, DNP, MSN, NP-BC, NEA-BC
Senior Vice President & Chief Digital and Innovations Officer, Northern Light Health; Chief Health Informatics Officer (CHIO), Optum Insight
Kat Rondeau
Chief Strategy Officer, SW Division, CommonSpirit
11:30 am
12:30 pm
Location: Trailblazer Ballroom
Town Hall Forum
Polling
Moderator
Andrew Rosenberg, MD
Chief Information Officer, Michigan Medicine
Panel
Jordan Asher, MD, MS
Chief Clinical Officer, Sentara Health
Cherodeep Goswami
SVP and Chief Information and Digital Officer, UW Health System
Jennifer Sullivan, MD, MPH
Enterprise Senior Vice President, Strategic Operations for Atrium Health
12:30 pm
Location: Trailblazer Ballroom
Conference Closing Remarks
Donald C. Wegmiller, FACHE
Board Chair Emeritus, Scottsdale Institute
Janet Guptill, FACHE, CPHIMS
President and CEO, Scottsdale Institute
Afternoon
Free Afternoon
Enjoy your afternoon in Scottsdale! The Westin has a convenient list of terrific activities such as Golf and Spa Services, or off-site activities such as Hot Air Ballooning, or visiting the 50 acre Desert Botanical Gardens. Learn more >>
6:00 pm
Location: Paradise Valley Country Club
Post-Conference Friday Night Dinner
Please note there is limited seating.
6:00 pm: Ground Transportation to Paradise Valley Country Club
6:30 pm: Cocktails
7:15 pm: Dinner
Conference Materials
- Polling Questions/Results
- Attendee List
- 2023 Conference Agenda
- Conference Venue Map – Westin Kierland Resort & Spa
- Keynote: “Why 2023 is a Make-or-Break Year for U.S. Healthcare”
- Breakout Session:
- 2023 Breakout Session- Key Takeaways
- This pre-read document includes the three scenarios with its specific questions. Each table will discuss one question from one of these scenarios.
- Scenario 1 Pre-read:
- 2022 Breakout Session Report – Building Better Solutions
- Primary Care Report
- Governing AI in Healthcare Panel available resources include-
-
- “Denied by AI: How Medicare Advantage plans use algorithms to cut off care for seniors in need”
- Not All AI Is Created Equal: Strategies for Sale and Effective Adoption
- “Successful AI implementation strategy for clinical operations”
- A checklist for helping administrators evaluate for bias in the predictive models they are using
- “National Trends in the Safety Performance of Electronic Health Record Systems from 2009 to 2018”
- “Bending the patient safety curve: how much can AI help”
- “A framework for the oversight and local deployment of safe and high-quality prediction models”
- Guidance on the application of ISO 14971 to Artificial Intelligence and Machine Learning
- “Predictive Analytics Programs at Large Healthcare Systems in the USA: a National Survey”
- Clinician Trust in Artificial Intelligence
-
- Keynote: The Long Fix
- Donald Berwick, MD: ” Moral Determinants of Health”
SI Resources
- Recent SI Research Projects
- SI/UAB April 2023: UAB Report-out: CEO/CIO Alignment on Information Technology Strategy
- SI/Deloitte April 2023: Integrating Digital Health Tools to Help Improve the Whole Consumer Experience
- SI/Kirby Partners: Healthcare’s IT Organizational Structure of the Future
- SI/Deloitte 2022: Digital Transformation: From a buzzword to an Imperative for health systems
Andrew Rosenberg, MD
Chief Information Officer, Michigan Medicine
Anne Pearson, MD
SVP/CEO Physicians, Memorial Hermann Health System
April Giard, DNP, MSN, NP-BC, NEA-BC
Senior Vice President & Chief Digital and Innovations Officer, Northern Light Health; Chief Health Informatics Officer (CHIO), Optum Insight
Cherodeep Goswami
SVP and Chief Information and Digital Officer, UW Health System
Christy Harris Lemak, PhD, FACHE
Executive Vice President, Research and Learning, Scottsdale Institute, Professor, Department of Health Services Administration, University of Alabama at Birmingham Deputy Director, Marnix E. Heersink Institute for Biomedical Innovation, Heersink School of Medicine, UAB
Craig Richardville, MBA, CHCIO
Chief Digital & Information Officer, Intermountain Health
Daniel Barchi
SEVP/CIO, CommonSpirit Health
David Buchanan, MD, MS, FACP
Chief Clinical Officer, Oak Street Health
David Classen, MD, MS
Professor of Medicine, University of Utah; Senior Scientist, Pascal Metrics
David Cook, MD, FAAFP
Co-Founder & CEO, One Health Consulting Group
Derek Streat
Co-founder & CEO, DexCare
Donald C. Wegmiller, FACHE
Board Chair Emeritus, Scottsdale Institute
Eric Poon, MD, MPH, FACMI
Chief Health Information Officer, Duke University Health System
Feby Abraham, PhD
EVP, Chief Strategy and Innovations Officer, Memorial Hermann
Janet Guptill, FACHE, CPHIMS
President and CEO, Scottsdale Institute
Jason R. Joseph, MBA
Chief Digital and Information Officer, Corewell Health
Jennifer Sullivan, MD, MPH
Enterprise Senior Vice President, Strategic Operations for Atrium Health
John Glaser, PhD
Executive in Residence, Harvard Medical School; SI Board Chair
Jordan Asher, MD, MS
Chief Clinical Officer, Sentara Health
Joseph R. Impicciche, JD, MHA
CEO, Ascension
Juan C. Rojas, MD MS
Director of Clinical Informatics & Data Science, Division of Translational & Precision Medicine, and Assistant Professor, Department of Internal Medicine, Division of Pulmonary, Critical Care, & Sleep Medicine, Rush University
Karen Grimley, PhD, MBA, RN, NEA-BC, FACHE, FAAN
Chief Nurse Executive, UCLA Health and Assistant Dean, UCLA School of Nursing
Kat Rondeau
Chief Strategy Officer, SW Division, CommonSpirit
Kathleen Sanford, DBA, RN, FAAN, FACHE
Executive Vice President, Chief Nursing Officer, CommonSpirit
M. Michael Shabot, MD, FACS, FCCM, FACMI
SI Executive in Residence
Michael A. Slubowski, FACHE, FACMPE
President and CEO, Trinity Health
Mitch Morris, MD
Scottsdale Institute Executive in Residence
Olesea Azevedo
Chief People Officer AdventHealth
Omar Baker, MD, FAAP
Deputy Chief Medical Officer, United Health Group
Patty Morrow
VP Behavioral Health, Mercy MO
Paul Keckley, PhD
Editor, The Keckley Report
Paul Tang, MD, MS
Adjunct Professor, Stanford Clinical Excellence Research Center; CMIO Emeritus, Palo Alto Medical Foundation
Raghu Raman
Chief Digital Architect; Kaiser Permanente
Sally Deitch, MSN, RN, FACHE
Executive Vice President, Nursing and Operations Infrastructure, Ascension
Suchi Saria, PhD
CEO, Bayesian Health and Endowed Chair/Director of Health & AI Lab at Johns Hopkins
Suzanna Fox, MD
Deputy Chief Physician Executive Southeast Region Women’s Care Service Line Medical Director, Atrium Health
Tim Skeen
EVP, CIO, Sentara Healthcare
Trent Green, MHA, MBA
CEO, One Medical
Tricia Julian
CIO, Baptist Health
Virna Little, PsyD, LCSW-r, SAP, CCM
Chief Clinical Officer and Co-Founder, Concert Health
Vivian S. Lee, MD, PhD, MBA
Executive Fellow, Harvard Business School; Senior Lecturer, Harvard Medical School (formerly President, Health Platforms, Verily)
Wright L. Lassiter, III
CEO, CommonSpirit Health
This invitation-only conference is an interactive experience for SI Member executives. Your Symposium conference fee is included in your SI membership dues; however, attendees are responsible for their own hotel and travel expenses.
Westin Kierland Resort & Spa
6902 East Greenway Parkway
Scottsdale, Arizona 85254
1-480-624-1000 or 1-800-354-5892
Self parking: 10 hours – $10 / Overnight – $20
Valet parking: 6am-10pm – $17 / Overnight – $35
Send us an email if you need a room because space is very limited.
Airport: Phoenix Sky Harbor Airport
PHX to Westin Kierland = 19.3 miles
The hotel does not have a shuttle service. Recommended Shuttle Services:
Reservations required.
– Transtyle Transportation Service
– Chauffeur Specialists in Arizona, Utah & Wyoming – The Driver Provider
Westin Kierland Activities
See world-class shopping at Kierland Commons, conveniently located within walking distance of the hotel. Wander to Scottsdale Quarter and browse the palm-lined storefronts. Stimulate your sense of wonder at OdySea Aquarium, offering personal, undersea experiences such as SeaTrek Helmet Diving. From rolling golf courses to relaxing spas, our city has something for everyone. Email the Westin Kierland concierge to learn more about local area activities.
More info >>
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