Flo Falayi, PhD, Client Partner - Advisory, and Shajmil Smith, ACC, Principal Healthcare Advisory, Korn Ferry. To win the talent war, organizations must pay attention to the myriad of battles that perpetuate a non-inclusive organizational culture. In this session, Dr. Falayi and Shajmil explore scenarios to help navigate the battle for attention, respect, and equity.
Michelle Pendergrass, Chief Compliance Officer/Privacy Officer, Midland Health; Darren Skyles, Member; Courtney Gahm-Oldham, Member, FBT Law; and Stephen Collins, Senior Advisor, Impact Advisors. The Privacy and Security incident response team from a regional health system comprised of a large acute care facility and several physician corporations shares its story of how the team responded to […]
Michael Jefferies, FACHE, MBA, PMP, CIO, Boulder Community Health, and Tushar Mehrotra, MBA, SVP Analytics, Optum. Most Wired award recipient, Boulder Community Health (BCH), has embarked on a journey to support business development and growth with analytics innovation. Michael and Tushar share the vision for how BCH is using analytics to shape health system strategy, and […]
Damian Chung, CSO of Healthcare, Netskope, and Paul Doherty, Co-Founder & Head of Sales, Cloudrise. With cybersecurity for healthcare systems, it’s all about protecting data. Healthcare organizations must focus on discovering, classifying, and protecting protected health information among other sensitive data, no matter where that information resides, while at the same time protecting the organizations […]
Eric Alper, MD, VP & Chief Quality Officer / Chief Clinical Informatics Officer, UMass Memorial Health, and Tejal Gandhi, MD, MPH, Chief Safety and Transformation Officer, Press Ganey. Join Drs. Alper and Gandhi for a discussion on the critical intersection of safety culture, engagement, and inclusion in healthcare. Drs. Alper and Gandhi share how they leveraged […]
Connie Lockhart, Director, Strategy & Operations, Impact Advisors. There is an opportunity for hospitals and health systems in the No Surprises Act, which went into effect on January 1st, 2022. It is estimated that more than 50% of U.S. healthcare consumers have received an unexpected large medical bill, which can negatively impact your customer experience […]
Pat McCabe, Senior VP of Finance, Yale New Haven Health System, and Florian Otto, MD, DDS, PhD, CEO, Cedar. In healthcare, repeat business can hinge on the billing experience. That’s why 26% of consumers have left a negative review for their provider around unexpected costs or a frustrating process. So how can health systems create […]
Stanley Huff, MD, FACMI, CMIO, Intermountain Healthcare. The ability to share plug-and-play or semantically interoperable clinical decision support applications at a reasonable cost can dramatically improve the quality of health and healthcare. Graphite Health is a not-for-profit company with a mission to establish a trusted digital ecosystem, composed of an interoperable data platform and application […]
Dan Liljenquist, Chief Strategy Officer, Intermountain Healthcare, and Board Chair, Civica Rx. Less than four years after it was launched, Civica Rx, the not-for-profit with a mission to make essential, quality medicines affordable and available to everyone, now provides 60 sterile injectable medications to more than 1,500 U.S. hospitals, representing one-third of all licensed hospital […]
Steve Hadley, Intelligent Automation Manager, Intermountain Healthcare. It has become abundantly apparent that robotic process automation (RPA), Intelligent Process Automation (IPA), and machine learning (ML/AI) can improve work efficiencies, provide cost avoidance, and generate cost savings for healthcare organizations. But those benefits are just table stakes. At Intermountain Healthcare, the higher calling and purpose of […]
Chris Stebbins, Vice President of Digital Transformation, Leah Schelin, SVP & General Manager, Clinical and Pharmacy Services, and Shashank Verma, Head of Global Digital CX, EXL Health. Crisis tend to accelerate macro trends especially for contact centers. The implementation of remote working, digital service services, ML, AI and messenger bots have been accelerated with COVID […]
Lee Schwamm, MD, Vice President of Virtual Care, Mass General Brigham Digital Health, and John Glaser, PhD, Executive in Residence, Harvard Medical School. Virtual care has quickly evolved from being an underutilized, niche set of technologies to a critical foundation of care delivery during the COVID pandemic. As the pandemic recedes into the background virtual […]
Evan C. Howell, MA, Instructional Designer, UNC Health. This presentation highlights a program developed to promote knowledge retention after new hire training via quizzes automatically emailed to trainees upon course completion. This research-backed practice of "spaced retrieval" helps students to cement the training concepts in their minds by moving knowledge from short-term to long-term memory.
Between the COVID-19 pandemic, merging with SCL Health, and overall workforce changes in healthcare, it can be easy for Intermountain Healthcare caregivers to feel burned out. During this webinar, listen as Intermountain’s Chief People Officer, Heather Brace, describes how the organization is helping keep caregivers engaged in combating burnout by using llamas, new education offerings, […]
Anjali Jain, MD, Medical Officer for the Division of Evidence-Based Practice, Center for Evidence and Practice Improvement, Agency for Healthcare Research and Quality (AHRQ), and Juan Rojas, MD, Coggeshall Instructor of Medicine in the Section of Pulmonary and Critical Care, University of Chicago Medicine. Recent reports have highlighted the role of algorithms used in healthcare, […]
