WEBINAR | Consumers are Knocking – Is your Digital Front Door Ready?

Mona Baset, MBA, MA, Vice President, Digital Services, and Adelle Frimel, Director, Web and Application Development, SCL Health.  Consumers are expecting more from their online experiences in every industry they interact with, and healthcare is no exception.  Research continues to show how quickly consumers will jump ship if the experience doesn’t meet their expectations, and […]

WEBINAR | Health Equity Initiatives: Meeting Patients Where They Are and Humbling Yourself

Jonathan James PhD, Epidemiologist and Chief Strategy Officer, Axis Medical Center, presented with Wolters Kluwer, Health.  Dr. James believes clinical teams serve patients, rather than just treat them. More than 50% of Axis Medical Center’s patients live below the poverty line, and more than 80% are best served by language other than English. Their stories […]

WEBINAR | Optimizing Documentation in the EHR with Ambient AI

Craig Richardville, MBA, Chief Innovation and Digital Officer; Michael Radtke, MD, MHI, ACMIO, SCL Health; Tyler Haberle, MD, FACP, ACHIO for Community-Based Care, Intermountain Healthcare; and Jared Pelo, MD, Chief Medical Information Officer, Nuance Communications.  SCL is deploying a dual approach to technology in 2022. While Craig and Dr. Radtke are investing in new engagement […]

WEBINAR | The Federal 340B Drug Pricing Program – An Industry Update and Mitigation Strategies Relative to Recent Challenges

Eric Iorfido, PharmD, 340B Program Director, Penn Highlands DuBois; Ted Slafsky, Founder and Principal, Wexford Solutions & Publisher and CEO, 340B Report, and Jeff Spencer, Senior Director, Sales and Account Management, Omnicell 340B. Vital to safety-net hospitals, health centers and clinics, the federal 340B Drug Pricing Program has helped non-profit providers expand care for their […]

WEBINAR / FIRESIDE CHAT | The Battle for Attention: Scenarios-Based Approach to Winning the War for Talent

Flo Falayi, PhD, Client Partner - Advisory, and Shajmil Smith, ACC, Principal Healthcare Advisory, Korn Ferry.  To win the talent war, organizations must pay attention to the myriad of battles that perpetuate a non-inclusive organizational culture.  In this session, Dr. Falayi and Shajmil explore scenarios to help navigate the battle for attention, respect, and equity.

WEBINAR | How Boulder Community Health Leveraged Analytics to Shape Health System Strategy 

Michael Jefferies, FACHE, MBA, PMP, CIO, Boulder Community Health, and Tushar Mehrotra, MBA, SVP Analytics, Optum.  Most Wired award recipient, Boulder Community Health (BCH), has embarked on a journey to support business development and growth with analytics innovation.  Michael and Tushar share the vision for how BCH is using analytics to shape health system strategy, and […]

WEBINAR | Leveraging Data Across Silos to Bridge Gaps in Healthcare Equity 

Eric Alper, MD, VP & Chief Quality Officer / Chief Clinical Informatics Officer, UMass Memorial Health, and Tejal Gandhi, MD, MPH, Chief Safety and Transformation Officer, Press Ganey.  Join Drs. Alper and Gandhi for a discussion on the critical intersection of safety culture, engagement, and inclusion in healthcare. Drs. Alper and Gandhi share how they leveraged […]

WEBINAR | Creating a Comprehensive COVID Center at Northwestern Medicine

Igor Koralnik, MD, Chief of Neuro-infectious Disease and Global Neurology, Marc Sala, MD, Assistant Professor of Medicine, and Tom Moran, MD, VP & Chief Medical Information Executive, Northwestern Medicine.  From the early days of the COVID-19 pandemic, clinicians at Northwestern Medicine recognized that many COVID-related symptoms, such as “brain fog,” fatigue, chest discomfort, and respiratory impairment […]

WEBINAR | How the UCLA Center for SMART Health Leverages Data Science and Technology to Advance Patient Care

Arash Naeim, MD, PhD, Chief Medical Officer for Clinical Research, Co-Director UCLA Center for SMART Health, and Alex Bui, PhD, Director of UCLA Medical & Imaging Informatics, Co-Director UCLA Center for SMART Health.  Data science and emerging innovative technology affords many possibilities for impacting patient care and healthcare operations to be more insightful, efficient, and […]

WEBINAR | Civica’s Plan for “Democratizing” Insulin is a Model for Other Healthcare Market Problems

Dan Liljenquist, Chief Strategy Officer, Intermountain Healthcare, and Board Chair, Civica Rx.  Less than four years after it was launched, Civica Rx, the not-for-profit with a mission to make essential, quality medicines affordable and available to everyone, now provides 60 sterile injectable medications to more than 1,500 U.S. hospitals, representing one-third of all licensed hospital […]

WEBINAR | Patient Engagement as a Strategic Initiative: Better Outcomes for All

Chris Belmont, MBA, VP & CIO, Memorial Hospital at Gulfport, presented with Wolters Kluwer, Health.  Memorial Hospital at Gulfport was always interested in finding ways to reduce readmission rates and connect patients with appropriate follow-up care to improve wellness and lower unnecessary costs. Chris found that real results started to emerge when the hospital stopped […]

WEBINAR | Finding your WHY for Automation

Steve Hadley, Intelligent Automation Manager, Intermountain Healthcare.  It has become abundantly apparent that robotic process automation (RPA), Intelligent Process Automation (IPA), and machine learning (ML/AI) can improve work efficiencies, provide cost avoidance, and generate cost savings for healthcare organizations.  But those benefits are just table stakes.  At Intermountain Healthcare, the higher calling and purpose of […]

WEBINAR | Connected Consumer Experience for a Digitally Connected Future

Chris Stebbins, Vice President of Digital Transformation, Leah Schelin, SVP & General Manager, Clinical and Pharmacy Services, and Shashank Verma, Head of Global Digital CX, EXL Health. Crisis tend to accelerate macro trends especially for contact centers. The implementation of remote working, digital service services, ML, AI and messenger bots have been accelerated with COVID […]

WEBINAR | How Llamas, Education, and Listening Can Help Combat Burnout

Between the COVID-19 pandemic, merging with SCL Health, and overall workforce changes in healthcare, it can be easy for Intermountain Healthcare caregivers to feel burned out. During this webinar, listen as Intermountain’s Chief People Officer, Heather Brace, describes how the organization is helping keep caregivers engaged in combating burnout by using llamas, new education offerings, […]

WEBINAR | Towards the Equitable Use of Machine Learning and Algorithms in Healthcare

Anjali Jain, MD, Medical Officer for the Division of Evidence-Based Practice, Center for Evidence and Practice Improvement, Agency for Healthcare Research and Quality (AHRQ), and Juan Rojas, MD, Coggeshall Instructor of Medicine in the Section of Pulmonary and Critical Care, University of Chicago Medicine. Recent reports have highlighted the role of algorithms used in healthcare, […]