The Scottsdale Institute convened 46 health-system innovation leaders for a virtual summit moderated by Deloitte on November 18, 2020, to discuss how innovation is transforming the way health systems operate. Representing myriad medical centers across the US, these professionals came together to share leading innovation practices and left with the following key takeaways.
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SI 2020 Innovation Virtual Summit – Transforming the Way We Work: How Innovation Becomes the Next Normal
November 18, 2020, 10:00 am - 2:00 pm CST
- Increase focus on discipline throughout the Innovation lifecycle: Maintain an additional level of rigor to the “process” and treat innovation as more of a science than an art form
- Focus on learnings and iterative improvement: Adopt a ‘learn fast, learn cheap’ mentality to focus on learning and growth, thereby accelerating the rate of transformation
- Realize adoption and scale are only achieved at the speed of trust: Include consumers and internal operational stakeholders throughout the innovation journey to foster trust
- Maintain a relentless consumer focus regardless of business model: Spend time understanding and living in consumer’s context
- Think like a disruptor: Shatter orthodoxies of an incumbent health system to position organizations to thrive in the future healthcare ecosystem
Explore the key strategies shared regarding how innovation improves care delivery.
Summit Participants
Aaron Martin
EVP and Chief Digital and Innovation Officer, Providence
Aaron Martin is the Executive Vice President and Chief Digital and Innovation Officer for Providence where he leads Digital, Marketing, and Ventures for Providence. Aaron is also Managing General Partner for Providence Ventures where he is responsible for early stage/venture...
Anne Wellington
Managing Director, Cedars-Sinai Accelerator
Anne is the Managing Director of the Cedars-Sinai Accelerator, a highly selective accelerator program focused on supporting promising early stage medtech and digital health companies through mentorship and collaboration with Cedars-Sinai. Prior to her current role, she supported the Accelerator...
Anu Anuradhika
Digital & Strategic Innovation Leader, Client Success Strategist Operations Executive, CommonSpirit Health
Anu Anuradhika is the system director of strategic innovation at CommonSpirit Health and is passionate about leveraging innovation for the triple aim of reducing cost, improving quality, and increasing access to Health care. She is a multi-faceted leader with a...
Christian Lagier
VP of Digital Innovation, Baystate Health
Christian Lagier is VP of Digital Innovation at Baystate Health. He is also is co-founder and Executive Director of TechSpring, the Baystate Health Technology Innovation Center. The core goal of TechSpring is to accelerate innovation in healthcare technology by facilitating...
Christy Anderson
Executive Director, Banner Innovation Group, Banner Health
Executive Director, Banner Innovation Group | Banner Health Christy Anderson is the Executive Director for the Banner Innovation Group (BIG) at Banner Health. Her team is responsible for innovating the healthcare experience for all consumers by understanding the friction points and...
Clark Kegley
Assistant VP Information Services, Scripps Health
Clark Kegley is the assistant vice president of information services at Scripps Health, a nonprofit healthcare system base in San Diego. Scripps includes four hospitals and 19 outpatient facilities and treats 500,000 patients annually through 2,600 affiliated physicians. Clark has...
Craig Anderson
Director of Innovation, BayCare Health System
Executive at Accenture with 12 years’ experience in the health & life sciences, biotech, aerospace & defense, and consumer tech markets. Co-Founder of Virtual Reality software company with focus on the neuro-research and neuro-clinical space to evaluate and enhance neurofunction...
Craig Richardville, MBA, CHCIO
Chief Digital & Information Officer, Intermountain Health
Craig Richardville is the Senior Vice President & Chief Digital and Information Officer at Intermountain Health, an integrated delivery network (IDN) based in Salt Lake City, Utah. As a member of the Enterprise Leadership Team, Craig’s responsibilities include leading all...
Richardville
Dan Bazuin
Digital Health & Integration Services, Spectrum Health
Dan Bazuin joined Spectrum Health – a $6.9 billion not-for-profit, award-winning, integrated health care system based in West Michigan – in January of 2020 as the Director for Digital Health and Integration Services. In this role, he is responsible for...
Danny Sama
VP, Analytics and Chief Data Executive, Northwestern Medicine
Danny Sama is the Vice President, Analytics & Chief Data Executive for Northwestern Medicine and leads the integrated academic health system’s reporting and analytics teams in support of the strategic plan and organizational goals. He earned his undergraduate degree in...
Eric Yablonka
CIO and Associate Dean, Stanford Health Care and School of Medicine
Eric has over thirty five years of experience as an industry leading Chief Information Officer (CIO). He currently advises companies, funds and organizations on all matters relating to health information technologies, digital and business strategies and their applications. He is...
Harish Patel
Leader, Deloitte
Harish Patel is an emerging leader in Deloitte Consulting’s Healthcare practice focused on bringing human-centered solutions leveraging disruptive technology and tools. Harish partners with Healthcare leaders and organizations to activate the Future of Work to achieve the strategic goals and...
Heather Nelson, MHA
SVP and CIO, Boston Children's
Heather Nelson is currently in the role of Senior Vice President and Chief Information Officer for the Information Technology division at UChicago Medicine. In the role of SVP/CIO, she has responsibilities for supporting all the information management systems (clinical &...
Jason Dinger
SVP, Products and Innovation, Ascension
SVP, Products and Innovation, Ascension See LinkedIn Dinger [pt_view id="2f4dd20y7e"]
Jason R. Joseph, MBA
Chief Digital and Information Officer, Corewell Health
Jason R. Joseph, MBA, is the chief digital and information officer of Corewell Health™—formerly Beaumont Health and Spectrum Health. As chief digital and information officer, Jason leads strategic and operational information services with a primary focus on simplifying and enhancing...
Joseph
Jeremy Rogers
Executive Director, Digital Marketing & Experience, IU Health
Jeremy Rogers, Executive Director of Digital Marketing and Experience at Indiana University Health, is an accomplished digital leader with cross-channel expertise spanning multiple industries. He has led e-commerce and web product development teams, delivering exceptional results and tremendous channel growth...
Jim Purvis, MSSW
Innovation Consultant, Trinity Health
Jim has been active in the health care industry for over 30 years, most recently joining Trinity Health as their Innovation Consultant advancing innovation activities from idea to reality. Prior roles include VP of Innovation Design and Development at Healthways...
Joel L. Vengco, MS, MA, CHCIO, CPHIMS
SVP and Chief Information & Digital Officer, Hartford Health
Joel Vengco is the Senior Vice President and Chief Information and Digital Officer at Hartford HealthCare, with more than 400 locations serving 185 towns and cities, including two tertiary-level teaching hospitals, an acute-care community teaching hospital, an acute-care hospital and...
Vengco
Josh Lee
Partner, Healthcare Provider Strategy Practice Leader, Deloitte
Josh is a principal at Monitor Deloitte and is the leader of the firm’s US Healthcare Strategy Practice. Based in Boston, he has extensive experience in enterprise and business unit strategy, large-scale transformation, innovation, operations, and organization strategy. In addition...
Juli Plack
VP, Information Delivery, Healthcare Analytics, OSF HealthCare
VP, Information Delivery, Healthcare Analytics, OSF HealthCare See LinkedIn Plack [pt_view id="3fb657bfig"]
Kathleen (Kathi) Cox
COO, Ambulatory & Virtual Channel, Texas Health Resources
Kathi Cox serves as COO of the Ambulatory and Virtual Channel at Texas Health Resources, where she designs and scales innovative care models across physical and virtual settings. Over her nearly 30-year career at Texas Health, she has held leadership...
Cox
Kenneth J. Fawcett Jr., MD
Former VP, Healthier Communities, Spectrum Health
Former Vice President, Healthier Communities, Spectrum Health Board involvement: • KSSN Board (Kent School Services Network) • YMCA Board • Mi-CCSI Board (Michigan Center for Clinical Systems Improvement) • Health Net Board - Chair • Kent County HD – Chair...
Fawcett
Loren B. Hamel, MD
Chief Strategy Officer/President, Spectrum Health Lakeland
The leadership philosophy of Loren B. Hamel, MD is centered on achieving the quality and performance results we are all called to produce as healthcare providers, balanced with providing heartfelt care for patients and team members. Dr. Hamel serves as...
Marcee I. Chmait
Head of Business Development & Digital Partnerships, Providence
Marcee Chmait has served in multiple rolls within the health care industry for nearly 30 years. Her passion is to innovate, incubate and develop new businesses and to grow them into meaningful businesses. Marcee has spent her career at the...
Maureen Medlock
Principal, Deloitte
Maureen is a Leader in Deloitte Consulting’s Healthcare practice focused on partnering with health care executives to transform their organizations and the way work is done to achieve their strategic goals and drive health outcomes. Maureen leads Future of Work...
Michael E. Kupferman, MD
SVP of Clinical and Academic Network Development, The University of Texas MD Anderson Cancer Center
Dr. Kupferman is senior vice president of Clinical and Academic Network Development at The University of Texas MD Anderson Cancer Center. In this role, he leads the development, management and growth of clinical oncology and research programs across MD Anderson...
Michelle Stansbury
Associate Chief Innovation Officer & VP IT Applications, Houston Methodist
Michelle Stansbury has been with Houston Methodist since July 1993. Her current position is Associate Chief Innovation Officer and VP IT Applications. During her 27 years at Methodist, she has had many accomplishments. In 2016, Houston Methodist deployed Epic to...
Stansbury
Mona A. Baset
VP, Digital Services, SCL Health
As Vice President of Digital Services at SCL Health, Mona Baset leads digital strategy and transformation, including the development and implementation of the digital technology road map. Prior to joining SCL Health in September 2019, Mona served as Assistant Vice...
Nick Archer
VP, Venture Operations, AdventHealth
Nick Archer is the Vice President, Ventures Operations for AdventHealth, leading the process to design and build the infrastructure for the organization’s risk-based business. Previously Nick was the CEO of Project Fulcrum, an effort launched in the Spring of 2018...
Patrick Kaminski
VP and Chief Strategy Officer, UT Health San Antonio
Patrick Kaminski, Vice President & Chief Strategy Officer, has been with UT Health San Antonio since February 2016. As a member of the executive team, he is responsible for leading strategic planning, business development, and enterprise transformation at the regions...
Rick Peters, MD
Technology Innovation Lead and Assistant Professor of Population Health, Dell Medical School at the University of Texas, Austin
Rick Peters, MD is the Technology Innovation Lead and Assistant Professor of Population Health at Dell Medical School at the University of Texas, Austin. He currently serves on the Board of Trustees for the San Diego Museum of Man, and...
Rishabh Puniani
Chief Product Officer, Cedars-Sinai
As Chief Product Officer at Cedars-Sinai, Rishabh Puniani guides the pilot and commercial deployments of digital technology companies graduating from the Cedars-Sinai Accelerator program. He advises companies on product/market fit and execution strategies required to achieve scalability. Prior to his...
Robert Eardley, MBA, CPHIMS
SVP, CIO, University Hospitals
Robert Eardley is a Senior Vice President, Chief Information Officer at University Hospitals in Cleveland, Ohio. Eardley joined University Hospitals in February 2018 after serving as Senior Vice President, Chief Information Officer and Chief Information Security Officer for Houston Methodist...
EARDLEY
Ryan Smith
COO, Graphite Health
Ryan Smith is the Chief Operations Officer at Graphite Health, a software company that’s intent on digitally transforming healthcare to create a healthier world for all. Ryan has been involved with Information Technology for over 25 years. Prior to Graphite,...
S. Nicholas Desai, DPM, MBA, FACFAS
COO, Chief Medical and Quality Officer, Houston Methodist Cypress Hospital
S. Nicholas Desai, DPM, MBA, FACFAS is the Chief Operating Officer, Chief Medical Officer and Chief Quality Officer at Houston Methodist Cypress Hospital. He is also a practicing physician in the Houston Methodist Specialty Physician Group in Houston, Texas. Dr....
Desai
San Banerjee
VP Digital Experience at Texas Health Resources
San Banerjee is VP Digital Experience for Texas Health Resources and leads the Digital Health experience for the health system, its subsidiaries and joint ventures. He has more than 20 years of experience in digital transformation, information systems delivery, as...
Scott Arnold
Executive VP and CIO, Tampa General Hospital
Scott Arnold is the senior vice president and chief information officer at Tampa General Hospital, a nationally renowned nonprofit academic medical center. Arnold leads the implementation of all technology systems across the organization to ensure the collection, maintenance, safety and...
Stacy Cupisz
Sr. Director, Innovation Labs, Banner Health
Sr. Director, Innovation Labs, Banner Health See LinkedIn Cupisz [pt_view id="1f13e8a263"]
Todd Dunn, MBA
Innovation Executive; Author, Speaker & Consultant
Todd has served as the Chief Executive Officer of Accuryn Medical since March 2025 and as a board member since July 2025. Mr. Dunn has focused on innovation for more than 15 years. From 2020 to January 2024, he served...
Dunn
Summit Moderator
Harish Patel
Leader, Deloitte
Harish Patel is an emerging leader in Deloitte Consulting’s Healthcare practice focused on bringing human-centered solutions leveraging disruptive technology and tools. Harish partners with Healthcare leaders and organizations to activate the Future of Work to achieve the strategic goals and...
Josh Lee
Partner, Healthcare Provider Strategy Practice Leader, Deloitte
Josh is a principal at Monitor Deloitte and is the leader of the firm’s US Healthcare Strategy Practice. Based in Boston, he has extensive experience in enterprise and business unit strategy, large-scale transformation, innovation, operations, and organization strategy. In addition...
Maureen Medlock
Principal, Deloitte
Maureen is a Leader in Deloitte Consulting’s Healthcare practice focused on partnering with health care executives to transform their organizations and the way work is done to achieve their strategic goals and drive health outcomes. Maureen leads Future of Work...
Aaron Martin, Anne Wellington, Anu Anuradhika, Christian Lagier, Christy Anderson, Clark Kegley, Craig Anderson, Craig Richardville, Dan Bazuin, Danny Sama, Eric Yablonka, Heather Nelson, Jason Dinger, Jason Joseph, Jason R. Joseph, Jeremy Rogers, Jim Purvis, Joel Vengco, Joel L. Vengco, Juli Plack, Kathleen Cox, Kathi Cox, Kathleen (Kathi) Cox, Kenneth Fawcett, Ken Fawcett, Loren Hamel, Loren B. Hamel, Marcee Chmait, Marcee I. Chmait, Michael Kupferman, Mike Kupferman, Michelle Stansbury, Mona Baset, Mona A. Baset, Nick Archer, Patrick Kaminski, Rick Peters, Rishabh Puniani, Robert Eardley, Ryan Smith, Nicholas Desai, Nick Desai, San Banjeree, Scott Arnold, Stacy Cupisz, Todd Dunn, Harish Patel, Josh Lee, Maureen Medlock
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