Harry Greenspun, MD
Scottsdale Institute Executive in Residence
"Innovation is hard. The willingness of SI members to be honest and candid about their challenges and opportunities sets this organization apart."
Upcoming Fireside Chats
FIRESIDE CHAT | Thomas Lee, MD, Press Ganey CMO: Six NEJM Catalyst Articles Everyone Should Know About!
May 13, 2025, 1:00 pm - 2:00 pm CDTJoin us for what promises to be an informative and fun discussion with Tom Lee, MD, who in addition to his role as Chief Medical Officer at Press Ganey, is the Editor-in-Chief of NEJM Catalyst, along with SI Executive in Residence, Harry Greenspun, MD as Tom provides quick summaries of six significant and notable articles from this year that he believes everyone in the SI community should be awa...
Past Fireside Chats
FIRESIDE CHAT | What’s New with Patient Messaging and InBasket Management at CommonSpirit Health and Baptist Health
April 3, 2025, 1:00 pm - 2:00 pm CDTJohn Chelico, MD, MA, FACP, FAMIA, System Chief Medical Informatics Officer at CommonSpirit Health; and Brett Oliver, MD, Chief Medical Informatics Officer at Baptist Health discuss current approaches, successes and challenges with Patient Messaging and InBasket management. They discuss how their models have evolved and are managed today; adoption, engagement and care impacts on clinicians and p...
Fireside Chat | Responsible AI at Stanford Medicine
April 1, 2025, 1:00 pm - 2:00 pm CDTNigam Shah, MBBS, PhD, Professor of Medicine and of Biomedical Data Science; Chief Data Scientist, Stanford Health Care; Associate Dean for Research, School of Medicine; Associate Director, Stanford Center for Biomedical Informatics Research, Co-Director, Stanford Center for AI in Medicine and Imaging, Stanford University. Dr. Shah discusses the latest AI advancements in medicine, aiming to drive ...
FIRESIDE CHAT | Providence Global Innovation Center: A New Global Capability Model Transforming Operations, Improving Performance and Patient & Caregiver Experiences
January 15, 2025, 1:00 pm - 2:00 pm CSTMurali Krishna, Chief Global Officer & Country Head at Providence presents the Providence Global Innovation Center, a specialized global healthcare engineering, operations and innovation center, established in 2020 in Hyderabad, India. Murali will be joined by Janet Guptil, SI CEO and Jim Noga, SI Executive in Residence and former CIO at Mass General Brigham. The Center plays a key role in de...
FIRESIDE CHAT | Care Mobility at BSMH: Real-Time Communication with Patients, Clinicians and More!
January 14, 2025, 1:00 pm - 2:00 pm CSTJoin us as Mike Hibbard, CIO, Bon Secours Mercy Health, and Paul Browne, SI Executive in Residence and recently retired CIO at Henry Ford Health, discuss the BSMH multi-year IT strategy and operating plan to advance unified digital, cloud-based solutions aimed at enhancing communication, care and support for clinicians and patients in discussion . Learn how priorities are defined, execution challe...
FIRESIDE CHAT / WEBINAR | Transformation and AI Unleashed: Revolutionizing Business Processes with ERP at Cleveland Clinic, Keck Medicine, and Memorial Healthcare
December 4, 2024, 1:00 pm - 2:00 pm CSTThe technical debt of health systems’ ERP systems is a growing weight constraining the agility to address their biggest challenges—workforce shortages and burnout, growth targets, margin compression and constrained capital, and patient acquisition and retention, among others. New cloud-based ERP systems have made significant headway—including AI-enabled supply chain, finance and HR capabil...
FIRESIDE CHAT | Thomas Lee, MD, Press Ganey CMO: Five NEJM Catalyst Articles Everyone Should Know About!
November 20, 2024, 1:00 pm - 2:00 pm CSTJoin us for what promises to be an informative and fun discussion with Tom Lee, MD, who in addition to his role as Chief Medical Officer at Press Ganey, is the Editor-in-Chief of NEJM Catalyst, along with SI Executive in Residence, Harry Greenspun, MD as Tom provides quick summaries of five significant and notable articles from the last year that he believes everyone in the SI community should be ...
FIRESIDE CHAT | What Can I Do? The Need for Humanistic Rebel Leadership: A Fireside Chat with Dr. Zeev Neuwirth and Christy Harris Lemak, PhD
November 6, 2024, 1:00 pm - 2:00 pm CSTThe most common question asked of Dr. Zeev Neuwirth – physician executive, podcast host, and author – is “What Can I Do?” This question reveals the desperation felt by many in healthcare as the current system is unsustainable, untenable, and, in many cases, harmful. One answer to the question of ‘What can I do?’ may be the mindset with which we approach leadership. There are leaders ou...
FIRESIDE CHAT | Amy Compton Phillips and Jim Dunn: Simplify Healthcare and Increase Patient and Care Team Satisfaction
October 8, 2024, 1:00 pm - 2:00 pm CDTTechnology is transforming how healthcare is delivered at a previously unimagined pace. Keeping up with this change is creating additional stress in the already complicated experience of providing healthcare or using it. We cannot ask any more of our exhausted caregivers and we certainly can’t ask patients to work harder on their own to navigate the system towards health. Amy Compton-Philips, MD...
FIRESIDE CHAT | Three Imperatives to Solving Pressing Issues in The Changing World of Healthcare: Strategic Vision, Early Adoption of Technology, And Open Sourcing as Leaders
September 24, 2024, 2:00 pm - 3:00 pm CDTIn today’s rapidly changing world of healthcare, research shows that only a small percentage of c-suite leaders across healthcare have a strategic vision for the future. Join Rob Allen, Intermountain Health President and CEO; and Harry Greenspun, MD, for an insightful fireside chat on how to plan and execute on a strategic vision, lean into the right technology, and partner in open conversation ...
FIRESIDE CHAT / WEBINAR | The AI Movement Underway in Nursing: How Breakthrough Technologies, Partnerships and NURSES are Fueling Industry Transformation
September 4, 2024, 1:00 pm - 2:00 pm CDTKay Lytle, DNP, RN, NI-BC, NEA-BC, CPHIMS, ACHIP, FHIMSS, FAMIA, Chief Nursing Information Officer, Duke University Health System; and Mary Varghese Presti, RN, VP, Portfolio Evolution & Incubation Unit, Microsoft. Nurses are often touted as being some of the most innovative clinicians – they know the best work arounds, constantly problem solve in the moment, and juggle countless additional...
FIRESIDE CHAT| Special 90 minute – A Call to Action to ‘Control the Narrative’ by Enhancing Consumer Price Transparency and Value, Educating Lawmakers & Developing Effective Community Partnerships
August 27, 2024, 10:00 am - 11:30 am CDTJoin Scottsdale Institute's Executives in Residence, Joe Fifer, FHFMA, CPA, Board Member, Corewell Health; Former CEO, HFMA; Board Chair, Altarum and Mikelle Moore, MBA, MHA, FACHE, Founder, Multiplier Advisors and Former Chief Community Health Officer, Intermountain Health in an interactive moderated discussion along with Jaime Dirc...
FIRESIDE CHAT / WEBINAR | Intermountain Healthcare, Hospital-at-Home: Evolution, Results, and The Influence of Policy on the Future
May 7, 2024, 1:00 pm - 2:00 pm CDTAnna McMillan, Home Service Director, Castell Health; Nathan Starr, Medical Director, Home Services Castell Health/Intermountain Health; and Nick Bath, Partner, Manatt Health. Join us in a fireside chat discussion as Anna, Nathan, and Nick consider the regulatory market dynamics of alternative care delivery models as well as the operational skills needed to create and deliver hospital-at-home prog...
FIRESIDE CHAT / WEBINAR | Return on Innovation: Why Now is the Time to Be Bold
April 30, 2024, 1:00 pm - 2:00 pm CDTTheresa Meadows, RN, MS, CHCIO, FHIMSS, FACHE, Senior Vice President & CIO, Cook Children's Health Care System; and John Kravitz, Vice President, Healthcare, Workday. CIOs are at the center of conflicting priorities in healthcare. In one breath they are asked to drive transformation in service of better patient experiences, reduced clinician burnout, and improved financial performance patients...
FIRESIDE CHAT / WEBINAR | Augmented Ingenuity: AI for Patient Safety
April 10, 2024, 1:00 pm - 2:00 pm CDT“Patient safety may offer us the most far-reaching opportunity to apply AI to clinical care,” says David Classen, MD, MS, Professor, University of Utah. Explore that promise in our Fireside Chat with Scottsdale Institute leaders Dr. Classen, Michael Shabot, MD and Janet Guptill with moderator Chuck Appleby as they engage in a rich discussion on “Augm...
FIRESIDE CHAT / WEBINAR | Homelessness and Healthcare: Models for Collaboration
March 19, 2024, 1:00 pm - 2:00 pm CDTKen Perez, MBA, Healthcare Marketing, Strategy and Policy Consultant, and former Vice President of Healthcare Policy & Government Affairs, Omnicell; Andi Broffman, Project Advisor; Meghan Arsenault, Senior Strategy Lead, Community Solutions; and Nicole Wilson, Project Manager, Community & Homeless Health, CommonSpirit Health. Homelessness is a complex, life-threatening problem. It can be ...
WEBINAR | Operationalizing AI at Stanford Health Care
February 7, 2024, 1:00 pm - 2:00 pm CSTNikesh Kotecha, PhD, Head of Data Science at Stanford Health Care, embodies the new data-science leader who can operationalize the AI-enabled health system. Join us for an SI Fireside Chat with Dr. Kotecha and Moderator Harry Greenspun, MD, Executive in Residence at Scottsdale Institute, as they address the key facets of operationalizing AI in today’s health system: The importance of assessing...
FIRESIDE CHAT / WEBINAR | Insights on Institutional Fatigue: Combating Health Worker Burnout and Improving Patient Care in Complex Environments
December 7, 2023, 1:00 pm - 2:00 pm CSTBradley D. Anawalt, MD; Chief of Medicine, University of Washington Medical Center, Professor & Vice Chair of Medicine, University of Washington; Angela G. German, PharmD, BCOP, Senior Clinical Content Consultant, Oncology in Clinical Effectiveness; and Elizabeth Tomaszewski, DNP, RN, CRNP, CNE, CCRN, ACNP-BC, ACNPC, Clinical Content Manager for Lippi...
WEBINAR | Digital Strategies for Better Patient Acquisition and Revenue Capture at MedStar Health
December 6, 2023, 1:00 pm - 2:00 pm CSTCathryna Nieves, AVP, Digital Transformation; and John Lock, Chief Digital Transformation Officer, MedStar Health; and Patty Riskind, CEO, Orbita. Digital solutions and workflow automation can help healthcare providers reach the right patients and ensure they appear as scheduled, fully prepared for planned care and procedures. Using powerful software that leverages conversational and generative AI...
FIRESIDE CHAT/WEBINAR | Ethicist Art Caplan on the Ethics of AI in Medicine & Healthcare
September 7, 2023, 1:00 pm - 2:00 pm CDTArt Caplan, PhD, Head of the Division of Medical Ethics at NYU Langone Medical Center; Harry Greenspun, MD, Executive in Residence at Scottsdale Institute; and Michael Shabot, MD, FACS, FCCM, FACMI, Former EVP and System CCO, Memorial Hermann Health System, discuss the ethical implications of artificial intelligence, from Chatbots to GPT-4. A national leader in medical ethics for nearly four decad...
FIRESIDE CHAT / WEBINAR | Accelerating Value: M&A Strategies to Drive the Digital Future of Health at Scale
July 27, 2023, 1:00 pm - 2:00 pm CDTJason Joseph, Chief Digital and Information Officer, Corewell Health; and John Kravitz, Head of Healthcare Industry GTM, Workday. As the growing cost of healthcare in the United States reaches a crisis point, leading provider organizations are looking for ways to reimagine the model. Mergers and acquisitions offer an opportunity to pool resources and scale impact across regions. But clear vision a...
FIRESIDE CHAT / WEBINAR | Initiating and Implementing Innovation: The Use of Technology in Virtual Nursing at CommonSpirit
July 26, 2023, 1:00 pm - 2:00 pm CDTKathy Sanford, DBA, RN, FAAN, FACHE, EVP and Chief Nursing Officer; and Linda Goodwin, RN, MSN, MBA, NEA-BC, FACHE, SVP, Nursing Innovation, Transformation, Virtual Nursing and Informatics, CommonSpirit Health, have been designing and implementing virtual nursing care models for several years. Dr. Sanford and Linda share the history of their journey along with its challenges and successes, as well...
FIRESIDE CHAT / WEBINAR | Going Beyond CMS Interoperability: a SAFER EHR
June 8, 2023, 1:00 pm - 2:00 pm CDTPeter Kleinschmidt, MD, Board Certified Clinical Informaticist, Assistant Professor, UW Health; Dean Sittig, PhD, Professor, UTHealth School of Biomedical Informatics; Jorge Sanchez, MD, MPH, Internal Medicine Specialist, Mass General Brigham; and Arvind Kumar, Managing Director, Eisner Advisory Group LLC. The CMS SAFER Guides are a multi-disciplinary library of recommended practices focused on te...
WEBINAR | Tiered Performance Structure: A Framework for Strategic Improvement
May 31, 2023, 1:00 pm - 2:00 pm CDTAshley Ackerman, System Director, Patient Experience; and Paige Pugh, Manager, Patient Experience, Baptist Health System KY/IN. In the ever-changing world of healthcare, organizations must focus on delivering high-quality clinical care, while meeting patients’ expectations of a holistic experience driven by courtesy, respect, and service behaviors. This, coupled with the limited patient experien...
WEBINAR / FIRESIDE CHAT | Home Hospital at Scale: A Fireside Chat with Mass General Brigham
May 2, 2023, 1:00 pm - 2:00 pm CDTDenise W. Gee, MD, Vice Chair of Clinical Operations, Massachusetts General Hospital, Clinical Director of Surgical Services; Kevin Whitney, DNP, RN, EMT-P, COO & CNO; Stephen C. Dorner, MD, MPH, MSc, Chief Clinical and Innovation Officer; Heather O’Sullivan, MS, AGNP, President; and David Levine, MD, MPH, MA, Clinical Director, Research & Development, Healthcare at Home, Mass General Br...
WEBINAR / FIRESIDE CHAT | Game Change – Fireside Chat on Inclusive Sponsorship as the Key to Advance Diversity in Healthcare Senior Leadership
March 30, 2023, 1:00 pm - 2:00 pm CDTChuck Appleby, Editor in Chief, Scottsdale Institute, and Jhaymee Tynan, FACHE, Principal Healthcare Services, Korn Ferry and Author of Inclusive Sponsorship: A Bold Vision to Advance Women of Color in the Workplace. Mentorship has been the foundation of professional development and helping leaders with their ongoing career growth. Sponsorship, an evolution of mentorship, takes this commitmen...
WEBINAR / FIRESIDE CHAT | ChatGPT: A Digital Breakthrough in Healthcare?
March 28, 2023, 1:00 pm - 2:00 pm CDTPeter Szolovits, PhD, Professor of Computer Science and Engineering, MIT Department of Electrical Engineering and Computer Science, Associate Faculty Member, MIT Institute of Medical Engineering and Science and its Harvard/MIT Health Sciences and Technology Program, and Head of the Clinical Decision-Making Group within the MIT Computer Science and Artificial Intelligence Laboratory; and John Glase...
WEBINAR / FIRESIDE CHAT | The Moxi Project at ChristianaCare: Robotic Assistant Frees Up Nurses’ Time
March 15, 2023, 1:00 pm - 2:00 pm CDTFireside Chat with Katherine A. Collard, MS, RN-BC, NP, Chief Nursing Information Officer, IT, and Jim McAdams, MBA, PMP, Director of Digital Acceleration, ChristianaCare, moderated by Ken Perez, Vice President, Healthcare Policy and Government Affairs, Omnicell. Funded by a $1.5-million grant from the American Nurses Foundation, Wilmington, Del.-based ChristianaCare is the first health system in ...
WEBINAR / FIRESIDE CHAT | Addressing the Healthcare Talent Emergency
February 1, 2023, 1:00 pm - 2:00 pm CSTOlesea Azevedo, Chief People Officer, AdventHealth; Ken Abrams, MD, MBA, Chief Medical Officer & Managing Director; Eileen Radis, MBA, Principal; Natasha Elsner, Research Manager, Deloitte. It’s not secret, the worsening healthcare workforce shortage has serious implications for care quality, patient experience, and providers’ bottom line. Join Olesea, Dr. Abrams, Eileen and Natasha for ...
WEBINAR / FIRESIDE CHAT | What to Expect from the Inflation Reduction Act
December 12, 2022, 1:00 pm - 2:00 pm CSTFireside Chat with Joseph J. Fifer, FHFMA, CPA, President & CEO, Healthcare Financial Management Association, and Paul H. Keckley, PhD, Managing Editor, The Keckley Report, moderated by Ken Perez, Vice President, Healthcare Policy and Government Affairs, Omnicell. It’s been called the most impactful health legislation since the Affordable Care Act of 2010. But what is actually included in ...
WEBINAR / FIRESIDE CHAT | A Case for Digital Engagement: Trends and Challenges in Telehealth
November 10, 2022, 1:00 pm - 2:00 pm CSTHeidi West, Head of Healthcare, Zoom; and Bill Shickolovich, Senior Vice President, Optum. Every healthcare organization learned something from the pandemic. Many learned how they would respond to crisis. Several learned agility in solving critical challenges. In this new phase, however, they are forced to explore new ways of doing business that allow them to meet shifting customer expectations,...
WEBINAR / FIRESIDE CHAT | The Nursing Labor Shortage: A Next-Gen Perspective
September 15, 2022, 1:00 pm - 2:00 pm CDTCatherine L. Gilliss, PhD, RN, FAAN, Dean and Styles Professor of Nursing, UCSF School of Nursing, Associate Vice-Chancellor for Nursing Affairs, University of California San Francisco, and Ken Perez, Vice President, Healthcare Policy and Government Affairs, Omnicell. The Great Resignation is just the latest labor stream worry for health-system leaders. The nursing labor pool has been moving tow...
WEBINAR / FIRESIDE CHAT | Cleveland Clinic’s Strategy for Physician Retention
August 17, 2022, 11:00 am - 12:00 pm CDTAndrea L. Sikon, MD, FACP, PCC, BCC, Co-Founder and Executive Director, Cleveland Clinic’s CECM & Interim Associate Chief of Clinical Operations, Cleveland Clinic Community Care; Elaine E. Schulte, MD, MPH, BCC, Co-Founder and Senior Associate Partner, Cleveland Clinic’s CECM & Vice Chair of Academic Affairs and Faculty Development, The Children’s Hospital at Montefiore; and Susan J....
WEBINAR / FIRESIDE CHAT | The Healthcare Workforce Crisis: Strategies from the Top
August 11, 2022, 1:00 pm - 2:00 pm CDTNancy Howell Agee, President & CEO, Carilion Clinic, Todd LaPorte, MBA, CEO, HonorHealth and Karen Grimley, PhD, MBA, RN, FACHE, NEA-BC, CNO, UCLA Health. Fireside Chat Moderated by Eileen Radis, MBA, Partner, Deloitte. The healthcare workforce continues to suffer tremendous pressure under the pandemic/endemic while it undergoes massive change due to staff shortages and an unsustainable cost c...
WEBINAR / FIRESIDE CHAT | Telehealth – Past, Present and Future
June 29, 2022, 1:00 pm - 2:00 pm CDTLee Schwamm, MD, Vice President of Virtual Care, Mass General Brigham Digital Health, and John Glaser, PhD, Executive in Residence, Harvard Medical School. Virtual care has quickly evolved from being an underutilized, niche set of technologies to a critical foundation of care delivery during the COVID pandemic. As the pandemic recedes into the background virtual care will involve into – what? Dr...
WEBINAR / FIRESIDE CHAT | The Battle for Attention: Scenarios-Based Approach to Winning the War for Talent
May 10, 2022, 1:00 pm - 2:00 pm CDTFlo Falayi, PhD, Client Partner - Advisory, and Shajmil Smith, ACC, Principal Healthcare Advisory, Korn Ferry. To win the talent war, organizations must pay attention to the myriad of battles that perpetuate a non-inclusive organizational culture. In this session, Dr. Falayi and Shajmil explore scenarios to help navigate the battle for attention, respect, and equity.
WEBINAR / FIRESIDE CHAT | Heal the Healers: Self-Care and Building Resilience
May 5, 2022, 1:00 pm - 2:00 pm CDTHarpreet Gujral, DNP, Kaplan Center for Integrative Medicine, discusses differentiating good stress from distress, and understanding how stress can lead to chronic illness. Dr. Gujral also dives into various evidence-based practices to enhance wellbeing for leaders and their teams, including simple, self-care strategies for resilience utilizing mindfulness and self-compassion, as well as explore...
WEBINAR | Fireside Chat – Transforming the Healthcare Workforce
April 13, 2022, 1:00 pm - 2:00 pm CDTGeoffrey M. Roche, MPA, Senior Vice President, Business & Workforce Development, Dignity Health Global Education. In this Fireside Chat, Geoffrey sits down for a conversation on transforming the healthcare workforce with an immense focus on diversity, equity, and inclusion through skills-based certificates and affordable degree programs developed for healthcare, by healthcare.
WEBINAR | Winning the War for Talent in Healthcare
February 1, 2022, 1:00 pm - 2:00 pm CSTJohn Mackey, Client Partner, and Flo Falayi, PhD, Client Partner, Korn Ferry. The ongoing and evolving presence of COVID has intensified the talent crisis in today’s healthcare workforce. This challenge has adversely affected clinical and non-clinical talent to create a war on talent. According to Korn Ferry’s research, the methods for winning this war require a new and targeted focus. ...